Bob Johnson Kia
Rochester, NY
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109 Reviews of Bob Johnson Kia
Buying Review Everyone I dealt with throughout my buying experience at Dorschel Kia was warm, inviting and attentive. Jason Knope, my salesman, made the experien Everyone I dealt with throughout my buying experience at Dorschel Kia was warm, inviting and attentive. Jason Knope, my salesman, made the experience simple, exciting and positive. I, in no way, felt that he or any of the other staff were pushy or intimidating. He was very knowledgeable of the vehicle and answered all of my endless questions with grace. I left there feeling that I had not been "had". I was also pleased that negotiation was not part of the experience and got the best deal without the hassle of feeling pressured. I would recommend Dorchal Kia and Jason Knope in a heartbeat. I could not be happier with my experience! More
Jon was really helpful and patient. Jon was extremely helpful when helping me choose a vehicle. He was patient and did a great job explaining all of the features of the vehicle and the d Jon was extremely helpful when helping me choose a vehicle. He was patient and did a great job explaining all of the features of the vehicle and the dealership, which ultimately led to me purchasing from Dorschel. I would suggest Jon to others without hesitation. More
As promised--"Clear. Simple. Different." From receiving a referral, through the selling and financing, to driving the car off the lot, the folks at Dorschel made a traditionally difficult exp From receiving a referral, through the selling and financing, to driving the car off the lot, the folks at Dorschel made a traditionally difficult experience easy. Thanks especially to Art Chase and Patrick White for their honest and straightforward approach. More
3rd Time There and #rd Time with Great Service This was my third car from Dorschel Kia and more specifically from Art Chase. I am extremely happy with the service and the process. They create a low This was my third car from Dorschel Kia and more specifically from Art Chase. I am extremely happy with the service and the process. They create a low stress environment and help you make a decision that will fit your situation. I look forward to getting my wife a new car in a few years. More
Non-Stressful and Easy Prior to going to Dorschel Kia, we had done our homework and knew that we wanted to purchase a 2015 Kia Soul Plus; however, we originally had planned Prior to going to Dorschel Kia, we had done our homework and knew that we wanted to purchase a 2015 Kia Soul Plus; however, we originally had planned on waiting until the Spring or Summer to make the purchase. After meeting with Terry Butler, we were able to come to an agreement on the trade in of our existing vehicle and ended up making the purchase in January. Terry made our buying experience very non-stressful and was very patient with us as we wavered a few times on waiting until the Spring or going ahead with the deal in January. He never pressured us to "buy now", he simply gave us the prices and allowed us to make our own decision on our own time. We would highly recommend Terry Butler and the Dorschel dealership to anyone looking for a new vehicle. More
Simply Amazing!!! My experience with Dorschel Kia was absolutely amazing, and I could not have asked for a better first time car buying experience. I shopped around at My experience with Dorschel Kia was absolutely amazing, and I could not have asked for a better first time car buying experience. I shopped around at a few dealers in the area, but as soon as I spoke with Jason and worked with him, I knew that I would be buying a car from Dorschel Kia. I was very happy with everything! The available cars, the ease of finding the car I wanted, the test drive experience, and most of all the fabulous service I received from the salesman I worked with. I would like to thank Jason Knope for his awesome customer service! He went above and beyond to help make my car search/purchase an enjoyable one. He was very knowledgeable, friendly, and personable. He even did the little things that other dealerships/salesmen were not doing, which made me feel that he truly cared about how good my experience was. This included letting me wait inside on a 10 degree day while he went and got the car I was interested in for me to test drive. I would recommend Dorschel Kia to anyone, and I would like to specially recommend working with Jason Knope! He is a great salesman, and I know that I will be returning to him to buy another car in the next few years when it is time for my fiance to purchase a new car. Thank you Dorschel Kia, and thank you Jason!!! More
Great experience! I was initially dreading going out to shop for a new car, which is one reason I kept my last one for 9 years. Dorschel Kia was my second stop and fro I was initially dreading going out to shop for a new car, which is one reason I kept my last one for 9 years. Dorschel Kia was my second stop and from the beginning they made the whole experience easy and stress free. I wasn't positive what I wanted at first but Chris was able to help me narrow it down and I ultimately went with a 2015 Kia Sportage. I feel like I got a great deal on my new car as well as a fair amount for my trade in. Overall I would highly recommend this dealership as well as Chris to anyone looking for a new car! More
Do not stand behind their word Made a purchase offer on a 2012 Kia Soul from Dorschel Kia, I did not dicker on price since I thought it was fair. I did ask about a chip in the winds Made a purchase offer on a 2012 Kia Soul from Dorschel Kia, I did not dicker on price since I thought it was fair. I did ask about a chip in the windshield and was told by the salesman they would replace the windshield. Put $100 down and was told the following day that the Kia would be sent to doll-up and be ready for me to pick up on Thursday. I set up financing with my bank. The salesman called me on Wednesday evening to tell me that they had another buyer who would take the car with the chip in it. I asked him how you can sell a car that you already faxed me a buy order for to give to my bank, sent me the Vin number to put insurance and took a deposit on. Although apologetic he said his team leader said I could still have it if I took it with the damaged windshield. Sorry but if you don't stand behind your word it really doesn't matter how fair the product is. Will do business elsewhere. To add insult I was told it might take a couple of weeks to get my deposit back. More
I was very happy with my experience during the purchasing procces of my sporty new Kia Optima. I was greeted promptly by the sales staff and I would like to thank Chris Stelter for his courteous and knowled procces of my sporty new Kia Optima. I was greeted promptly by the sales staff and I would like to thank Chris Stelter for his courteous and knowledgeable service. In addition, I was very pleased that the price for the Opitma that I researched on the website matched the final price of the Optima I purchased (EXCELLENT JOB)!! I will recommend Dorschel Kia based on my experience to family and friends. Regards, Donaven James More
clear, simple, different, I'll say. clear they won't give you anything close to what your trade in is worth, simple pricing that is way more then the cars kbb value. different as in if they can't won't give you anything close to what your trade in is worth, simple pricing that is way more then the cars kbb value. different as in if they can't sell you the car they want to offload on you, the won't even show you anything else. used to be a great dealership, not anymore. More