Bob Johnson Kia
Rochester, NY
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109 Reviews of Bob Johnson Kia
A wonderful experience Dorschel Kia provided an excellent, easy way for me to end my lease early and get the car I wanted with more features than I expected. Felicia, my sal Dorschel Kia provided an excellent, easy way for me to end my lease early and get the car I wanted with more features than I expected. Felicia, my salesperson, was helpful, accomodating, and friendly. She was flexible and made the process very smooth. I am extremely happy with my new Kia Sorento and would recommend both Dorschel Kia and Felicia to anyone interested! More
EASY Enjoyable Experience I went in to talk with Jason Knope about turning in my lease KIA Optima this summer when the lease came due. Not only was I there the last day of KIAs I went in to talk with Jason Knope about turning in my lease KIA Optima this summer when the lease came due. Not only was I there the last day of KIAs lease incentive, I wound up that evening with a new 2015 KIA Forte. It happened so fast, I think I was in a dream. It was the quickest, streamlined and fantastic experience I ever had with buying a car. Any car. Jason was outstanding, professional and really listened to me. I never once felt pushed or made to feel this had to be a quick sale. I think it was just meant to be. Thank you so much Jason. More
Honest Sales This is the second time I have worked with David Ortiz on leasing. He answered every question I had and worked with me to find the car that met my ne This is the second time I have worked with David Ortiz on leasing. He answered every question I had and worked with me to find the car that met my needs and stayed in my budget. More
They Listened and Delivered! This was by far the easiest and least stressful dealership I worked with! I had very specific and somewhat limiting requirements, so I was very upfron This was by far the easiest and least stressful dealership I worked with! I had very specific and somewhat limiting requirements, so I was very upfront when I first sat down with Terry so I wouldn't waste his (or my) time. He listened carefully to what I had to say without interrupting, then instead of trying to up-sell me, or convince me I needed or wanted something more than I could afford, he quickly looked up a car on his computer and within 10 minutes had a deal I could work with and afford. It was such a relief! And he was so friendly and patient the entire time, made the whole process very stress-free. And upon delivery of the car, he let me know in advance he couldn't be there, and told me that Felicia would be able to help me. She was wonderful as well! Super friendly and explained everything quickly but efficiently. Loved the experience, Loved the people, Love my new car! More
Wonderful Car Buying Experience The easiest car buying experience I have ever had. From the time I walked in the door, everyone was friendly and professional. No hassle or negotiat The easiest car buying experience I have ever had. From the time I walked in the door, everyone was friendly and professional. No hassle or negotiation or waiting around. More
Pain Free We were greeted with a smile as we walked through the door. Chris Stelter took us right to his desk and we explained what we were looking for. He was We were greeted with a smile as we walked through the door. Chris Stelter took us right to his desk and we explained what we were looking for. He was understanding of our needs and took his time to explain our options. It was a comfortable atmosphere. Chris took the time to show us around the facility. He was friendly and knowledgeable. We love our Kia Sportage. Thanks Chris!! More
No Hassle Dorshel was Great I bought a 2015 kia sorento.The Company great nice staff not overpowering.awsesome customer service..you can make more then a car pu Dorshel was Great I bought a 2015 kia sorento.The Company great nice staff not overpowering.awsesome customer service..you can make more then a car purchase but also you collect friends. More
We came back After dealing with Dorschel on a few cars in the past we made the mistake of buying somewhere else. We loved and missed the great service department. After dealing with Dorschel on a few cars in the past we made the mistake of buying somewhere else. We loved and missed the great service department. And the ease of buying so chose to return back to Dorschel and lease our new 2015 SOUL.We surly will be recommending DORSCHEL to our family and friends. Regards, JIM YOST & SAM CICERO More
Dorschel Extraordinaire!! A coupon drew me in for a test drive. My salesman, Terry, was not hard sell. They had the car I wanted with #1 requrement-RED!! He suggested that I A coupon drew me in for a test drive. My salesman, Terry, was not hard sell. They had the car I wanted with #1 requrement-RED!! He suggested that I consider theKia Soul plus model as it would handle snow and ice better.We have plent of that in western NY. Drove the car. It fit me like a glove. Price matched another dealership I'd been to, but didn't trust. I was going to pick it up a week and a half later after I got my total loss check from an accident. When I told him I could cover the check now, he said why don't pick it up today. So I picked up my new Red Kia Soul 2 days after I picked it out!! Everyone at the dealership was wonderful. Keep up the great work. More
Kia Sportage My overall experience with Dorschel was great. Very happy with my Sportage. David White was great and appreciated his efforts in working with me! Than My overall experience with Dorschel was great. Very happy with my Sportage. David White was great and appreciated his efforts in working with me! Thank you! More