Bob Johnson Kia
Rochester, NY
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109 Reviews of Bob Johnson Kia
2nd time & won't go anywhere else! They make car buying a comfortable & enjoyable experience. Until I deslt with Dorschel, I dread shopping for a new car. Jason was great to work with They make car buying a comfortable & enjoyable experience. Until I deslt with Dorschel, I dread shopping for a new car. Jason was great to work with ! More
A very comfortable experience When my lease was coming due I shopped around and I was not impressed with my experience at other dealers. That is when I decided to come back to Dor When my lease was coming due I shopped around and I was not impressed with my experience at other dealers. That is when I decided to come back to Dorschel. to see Art Chase. When I came in for my appointment he was prompt and prepared. He knew what I was looking for and thoroughly reviewed all of my options. His knowledge of the product is amazing. I did not feel pressured and felt very comfortable dealing with Art. I love my new Kia Forte. Thank You Art. More
A Great Experience! I walked in to Dorschel Kia looking to buy a new car. Since this was my first ever new car purchase, I was extremely nervous and not sure if i'd be le I walked in to Dorschel Kia looking to buy a new car. Since this was my first ever new car purchase, I was extremely nervous and not sure if i'd be leaving with a new car or not. From the second I walked in the door I was treated with grade A service. My salesman was fantastic right from the beginning. He was very personable and professional and made the car buying experience very comfortable for me. We ended up making a deal and I couldn't be happier. Thanks again Dorschel Kia! More
A great experience The on-line application experience was simple and easy, Arthur Chase was truly informative and helpful I would absolutely recommend him and Dorschel i The on-line application experience was simple and easy, Arthur Chase was truly informative and helpful I would absolutely recommend him and Dorschel in the future More
Efficient and courteous service The service that I received was polite and fully informative. Felicia provided all of the options available to me without making me feel as though I w The service that I received was polite and fully informative. Felicia provided all of the options available to me without making me feel as though I was obligated to purchase or lease a vehicle. More
Used car purchase experience I bought my Kia Forte at Dorschel and was helped by Armand Miale - he is an asset to the Dorschel sales team. He was attentive, forthcoming and very h I bought my Kia Forte at Dorschel and was helped by Armand Miale - he is an asset to the Dorschel sales team. He was attentive, forthcoming and very helpful. Being part of Dorschel's Nissan dealership, he was showing me Nissan options to begin with but once I mentioned my interest in other brands, he went ahead and helped me out without hesitation. I test drove the cars I was interested in and Dorschel was great in helping me out with financing and made sure the car was serviced and inspected. More
My first new car! Terry Butler was very friendly, and explained everything to me. I will and have referred Dorschel to my friends and family. I bought my first used v Terry Butler was very friendly, and explained everything to me. I will and have referred Dorschel to my friends and family. I bought my first used vehicle at Dorschel Automotive and now my first new car at Dorschel Kia! I was nervous about the new car a few days after my purchase and emailed Terry about my concerns. He got right back to me to explain a few features I couldn't find and eased my concerns. Most salesman would have considered it a done deal, and not bothered to reply - however not at Dorschel! Thanks again Terry!! More
Overall a good experience other than the missing car All went well except for one thing. I was disappointed to find the salesman was out driving my car when he was supposed to pick it up. I was gi All went well except for one thing. I was disappointed to find the salesman was out driving my car when he was supposed to pick it up. I was given an excuse as to why he was using my car which did not make any sense to me. I would not think that an employee should be out driving your new purchase. More
Relaxed atmosphere This was my first time buying a car experience..Jason Knope made it an enjoyable one. He was friendly and knew what he was doing. No pressure...I wou This was my first time buying a car experience..Jason Knope made it an enjoyable one. He was friendly and knew what he was doing. No pressure...I would definitely recommend Dorschel Kia to my friends and family. I not only got into the car I wanted but at a price I could afford. Thank you Dorschel and Jason Knope.... More
relaxed Scott made the experience very easy. He is very genuine. Easy to talk to. I felt like i was talking to a friend. Thank you so much Scott. Marty Scott made the experience very easy. He is very genuine. Easy to talk to. I felt like i was talking to a friend. Thank you so much Scott. Marty More