Bob Johnson Kia
Rochester, NY
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109 Reviews of Bob Johnson Kia
RUN dont walk run from this dealer, they claim to be fair in their clear price , but it all seems like a gimmick. We were going to buy a new van, until they really lowballed us on our trade in and basically in their clear price , but it all seems like a gimmick. We were going to buy a new van, until they really lowballed us on our trade in and basically said "you dont know what your talking about little girl" and I had printouts from KBB and edmunds showing that I was on target with what I was asking for my trade in. We left and will never go back, I bought a new van from another dealer the same day. More
We had a good experience buying our vehicle at Dorschel. We liked how the pricing was on the vehicles which made it easier and faster to pick out vehicles that were in our price range. Phil was an easy pers We liked how the pricing was on the vehicles which made it easier and faster to pick out vehicles that were in our price range. Phil was an easy person to work with.Very friendly and personable. He helped us find what we wanted and worked with us through the whole deal. Its easier and better working with just one person instead of multiple people like other dealerships do. We were also impressed that the dealership was open on Sunday seeing that we both work Monday - Friday. More
After Nine long years with my last vehicle it was time for a New Car. I usually hate the process of buying a car, however, the Dorshel philosophy worked like a charm for me this time around. Matt Sherma for a New Car. I usually hate the process of buying a car, however, the Dorshel philosophy worked like a charm for me this time around. Matt Sherman assisted me with the whole process, he handled my "girl" questions and my nervousness with professionalism and kindness. It is so great to work with just one person from start to finish!!! Also, when I went to pick up my 2011 Kia Sportage, they took me on a tour of the service facility, which was a wonderful addition to the process, so nice to know ahead of time where exactly I take my vehicle and what to expect when I go there!! And on top of all that a coupon for your first oil change free!!! I highly recommend Dorshel Kia and Matt Sherman! I might actually buy a car in five years instead of 9 now that I know it is so much smoother and easier!!! More
We were searching for a vehicle that had unique options not normally shipped to the NY area. Tom was very honest right from the start that we may have trouble acquiring this but that he would do everything not normally shipped to the NY area. Tom was very honest right from the start that we may have trouble acquiring this but that he would do everything in his power to assist us. At this point we had already tried two other local dealerships with no satisfaction or confidence. Not only did Tom communicate with us regularly, but so did the Sales Manager. They wanted to make sure that our needs were being met throughout the entire process. We did have to wait several months for the factory, but good things take time! Tom took care of a dealer trade and within days we were driving our vehicle home! The Dorschel philosophy and staff made the whole process painless. We would highly recommend this dealership if you are in the market for a vehicle! Thanks Tom! More
Due to family circumstances, I needed to trade in and buy another car quickly. I had played phone tag with a number of dealers who were slow to respond to my requests for a specific time to visit their deale another car quickly. I had played phone tag with a number of dealers who were slow to respond to my requests for a specific time to visit their dealerships for test drives, as my schedule is packed. Via online searching, I had narrowed down the type of car I wanted to two models, and visited Dorschel with online printouts in hand. Matt Sherman listened to my car-buying quandary and my reluctant, though necessary, need to trade my beloved Pontiac Aztek for a model with a lower profile to accomodate my 92-year old father's ability to get in and out of a car. He directed me to a lightly used 2011 Kia Sportage, which meets my family's needs. Matt was informed, personable, polite, and clearly explained financing options. My car-buying experience was "clear, simple, and different", as Dorschel's slogan describes. Highly recommend this dealership, and in particular, Matt Sherman as sales consultant. More
I had the best experience purchasing my car through Dorschel Kia. Matt Bennett was very knowledgeable about the Kia Soul, and is still very willing to help me understand the same in's and out's about t Dorschel Kia. Matt Bennett was very knowledgeable about the Kia Soul, and is still very willing to help me understand the same in's and out's about the Soul after purchasing it 3months ago!! The car is great for space, gas mileage, and reliability. Thanks again for all of your help!! Sincerely, Heather Wolfe Heatherwolfe527@gmail.com More
Phil Meek was friendly and easy to work with. Our whole experience in purchasing our car was relaxed and pleasant. We will not hesitate to recommend Phil and Dorschel. experience in purchasing our car was relaxed and pleasant. We will not hesitate to recommend Phil and Dorschel. More
When I visited several dealers to purchase a new, Dorshel was the only one to offer the 'clean' price, which may not be negotiable. I felt comfortable for this kind of pricing more than negotiable one from o was the only one to offer the 'clean' price, which may not be negotiable. I felt comfortable for this kind of pricing more than negotiable one from other dealerships. More
No nonsense, no pressure, clear communication, clear pricing and clear financing. Handled with integrity. This was clearly the most pleasant and straight forward car buying experience I've ever had. pricing and clear financing. Handled with integrity. This was clearly the most pleasant and straight forward car buying experience I've ever had. More