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Bob Johnson Kia

Rochester, NY

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109 Reviews

3817 W Henrietta Rd

Rochester, NY

14623

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109 Reviews of Bob Johnson Kia

August 26, 2011

RUN dont walk run from this dealer, they claim to be fair in their clear price , but it all seems like a gimmick. We were going to buy a new van, until they really lowballed us on our trade in and basically More

by jbalasi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
salesman and trade in guy
August 14, 2011

We had a good experience buying our vehicle at Dorschel. We liked how the pricing was on the vehicles which made it easier and faster to pick out vehicles that were in our price range. Phil was an easy pers More

by jonthompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Meek
August 11, 2011

After Nine long years with my last vehicle it was time for a New Car. I usually hate the process of buying a car, however, the Dorshel philosophy worked like a charm for me this time around. Matt Sherma More

by JaneClose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Sherman
August 09, 2011

We were searching for a vehicle that had unique options not normally shipped to the NY area. Tom was very honest right from the start that we may have trouble acquiring this but that he would do everything More

by Jerryand Sondra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ernisse, Rob Silva
July 19, 2011

Due to family circumstances, I needed to trade in and buy another car quickly. I had played phone tag with a number of dealers who were slow to respond to my requests for a specific time to visit their deale More

by CookieDee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sherman
July 12, 2011

I had the best experience purchasing my car through Dorschel Kia. Matt Bennett was very knowledgeable about the Kia Soul, and is still very willing to help me understand the same in's and out's about t More

by lilbadwoof
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Bennett
July 06, 2011

This was a very pleasant experiance for me. Sam did an awesome job and always keeps me informed. He is truely an asset to your company. More

by robbahb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
June 28, 2011

Phil Meek was friendly and easy to work with. Our whole experience in purchasing our car was relaxed and pleasant. We will not hesitate to recommend Phil and Dorschel. More

by Dorschel1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Meek
Jun 29, 2011 -

Bob Johnson Kia responded

We appreciate you taking the time to post these encouraging words. It's great to hear that Phil and the rest of the team could make your car purchasing experience exceptional. Thank you for choosing Dorschel and we hope that you are enjoying your new vehicle. Sincerely, The Dorschel Automotive Group

June 23, 2011

When I visited several dealers to purchase a new, Dorshel was the only one to offer the 'clean' price, which may not be negotiable. I felt comfortable for this kind of pricing more than negotiable one from o More

by hymin21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Benett
Jun 23, 2011 -

Bob Johnson Kia responded

Thank you for taking the time to share your experience. It's great to hear that you were satisfied with our clean pricing and the comfortable environment that we provide to our customers. If you have any questions or concerns about your vehicle please contact us. Sincerely, The Dorschel Automotive Group

June 23, 2011

No nonsense, no pressure, clear communication, clear pricing and clear financing. Handled with integrity. This was clearly the most pleasant and straight forward car buying experience I've ever had. More

by mikecap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Sherman
Jun 23, 2011 -

Bob Johnson Kia responded

We appreciate you taking the time to post this review. We understand how important it is for our customers to trust us and it encouraging to hear that you have found this value in us. We look forward to seeing you in the future. Sincerely, The Dorschel Automotive Group

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