Bob Johnson Buick GMC South
Henrietta, NY
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405 Reviews of Bob Johnson Buick GMC South
The service department is always friendly and cordial. They great you at the car, seek to make you comfortable by checking on transportation to and from work while the car is in the shop, provide coffee a They great you at the car, seek to make you comfortable by checking on transportation to and from work while the car is in the shop, provide coffee and provide a rental car if there is a delay in the work being completed. They know me by name and greet me that way. I am very impressed with the service at Patrick. They have created a life-time customer in me. Here is an example. I needed my airconditioning repaired. Another shop quoted me a price less than that of Patrick but I went with Patrick. I only sought out another price because it is only rational to do so. But you cannot put a price on trust. I, of course, went with Patrick. I will definitely purchase my next new car there as well! More
Recently had brakes replaced and some warranty work performed on my truck. I was given an excellent price, so good I didn't consider doing the job myself. The warranty work resulted in a minor issu performed on my truck. I was given an excellent price, so good I didn't consider doing the job myself. The warranty work resulted in a minor issue (seal leak). I notified Mario about the issue and he completely understood my concerns and got me in the next day to resolve the issue. Dropped the truck off at 7:30, was fixed by 9. Awesome service! More
I purchased my G6 convertible from Patrick in 2006. They have done all the service on it since then and I've never had a problem. The work is done well and has always been ready at the time it was promised. have done all the service on it since then and I've never had a problem. The work is done well and has always been ready at the time it was promised. More
I have had nothing but great experience with doing business with Patrick Pontiac. I bought my VIBE new from them, and have serviced it right from the start. Its always fixed correctly, the service pr business with Patrick Pontiac. I bought my VIBE new from them, and have serviced it right from the start. Its always fixed correctly, the service prices are better than using local service shops. They shuttle me to and from work, always have the car ready when I asked for it. And they never tell me about a service that my car really does not need (such as local service shops do). Always friendly - and you can always get a soda form PATs cafe, while you do work on your laptop with their wireless service. More
I bought my Envoy a little over 2 1/2 years ago and have only taken it into Patrick for service thus far. Patrick does quality work and they always answer my questions. And I ask a lot of questions. I notic only taken it into Patrick for service thus far. Patrick does quality work and they always answer my questions. And I ask a lot of questions. I notice every little thing on my car. More
Jeff Dahlin in service is the BEST!!!!!!!! He is always straight-up and tells us what needs to be done now and what can wait until next time. We use Patrick's service department because of him!!!! straight-up and tells us what needs to be done now and what can wait until next time. We use Patrick's service department because of him!!!! More
Plain and simple...we received MORE than we were ever asking for ..and received even more than expected ....straight forward sales...we are recommending to EVERYONE...and will be back :) asking for ..and received even more than expected ....straight forward sales...we are recommending to EVERYONE...and will be back :) More
Patrick is a very friendly dealership. The service department is excellent and fast at getting your car in and out. The waiting room is clean and bright. We have been going to Mario for years. He is department is excellent and fast at getting your car in and out. The waiting room is clean and bright. We have been going to Mario for years. He is dedicated to his job and a very honest man. I have told others about Mario and Patrick dealership. More
Outstanding employees, high-quality service work, and a friendly atmosphere. Sales experience was non-pressure, and service employees have gone above and beyond to make quality repairs. friendly atmosphere. Sales experience was non-pressure, and service employees have gone above and beyond to make quality repairs. More