Bob Johnson Buick GMC South
Henrietta, NY
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405 Reviews of Bob Johnson Buick GMC South
The team at Patrick is always outstanding. With everthing being so Electronic these days it is nice to have such great customer service when I visit. They always explain things that they fell need everthing being so Electronic these days it is nice to have such great customer service when I visit. They always explain things that they fell need to be services right away and items that are passable but should be taken care of soon. They have Kept my Pontiac G6 running and looking great for 6 years now and I hope to keep it on the go for 6 more. More
My wife called and talked to Rachel after she was struck by a deer on Friday, she asked when we would we be able to bring in our 2007 Buick. Rachel said that we could as soon as we got the okay from our in by a deer on Friday, she asked when we would we be able to bring in our 2007 Buick. Rachel said that we could as soon as we got the okay from our insurance company. She said they could start as soon as the car was there. We dropped off the car on a Monday just before they closed, they called on Wednesday to update us. They called again on Friday of that same week and said the car was ready to be picked up, one week from the accident. Very nice. Thanks to all involved, except the deer. More
I am new to the area and I went to Patrick to have the oil changed in our 2011 GMC Terrain. The entire experience was phenomenal until I went to get in the car and saw the oily hand print on the chrome s oil changed in our 2011 GMC Terrain. The entire experience was phenomenal until I went to get in the car and saw the oily hand print on the chrome strip on the hood and steering wheel. I have 2 pet peeves when it comes to having my auto serviced and that is oily hand prints on the hood, door or steering wheel and dirty foot prints on the floor boards. I spend a lot of money to keep my cars clean and serviced and when I see the hand or foot prints, I feel that the service technician isn't as concerned about my vehicle as I am. For that I gave Patrick two 4's instead of all 5's. The people, the shop, the waiting area was unlike anything I had ever seen. It was fantastic, all but the hand prints. I would still recommend Patrick to anyone. More
I would like to begin by thanking Patrick and all it's employees who assisted me on my recent car purchase. I cannot rave enough about my complete experience with this dealership. My salesman, Dennis, was employees who assisted me on my recent car purchase. I cannot rave enough about my complete experience with this dealership. My salesman, Dennis, was informative and easy to work with. I did not feel pressured. The whole process which is often grueling, was made quick and easy. The finance department was excellent, as was my cashier. I will never hesitate to recommend this dealer to my friends and family or return for purchases in the future! More
Mark was very helpful with the estimating and follow through on our vehicle. Rachel was very friendly and made the paperwork simple. The repairs were done very well and completed earlier than expected through on our vehicle. Rachel was very friendly and made the paperwork simple. The repairs were done very well and completed earlier than expected. We are grateful for their help during what could have been a crazy and confusing time. They both should be commended along with the technicians that made the repairs. Thank you! More
They always fix my car correctly the first time. They check the car over completely and give me reccomendations. They fit me in when I had an emergency situation, and completed the work on teh car that d check the car over completely and give me reccomendations. They fit me in when I had an emergency situation, and completed the work on teh car that day. The shuttle service is great - always get me to wrk on time, and pick me up when I need to be. Everyone is friendly and the waiting room is very clean and comfortable. More
I have had my GMC vehicles serviced at Patrick's for yhe past 20 years. When my wifes Honda Accord needed service we brought it to Patrick's as she seemed unpleased with the service she received at the Hond past 20 years. When my wifes Honda Accord needed service we brought it to Patrick's as she seemed unpleased with the service she received at the Honda Dealership. She had new tires put on and an oil change done and was quite pleased with the service. More
Outstanding experience with the people and the quality of workmanship for the collision repairs done on my Avalanche. Even stayed open late (on a Friday no less) to complete my transaction and rental car ret workmanship for the collision repairs done on my Avalanche. Even stayed open late (on a Friday no less) to complete my transaction and rental car return. More
Patrick Collision Center provided friendly, courteous service from the onset. I'm very pleased with the auto body repair work in every aspect. The work was professionally accomlished; even down to the service from the onset. I'm very pleased with the auto body repair work in every aspect. The work was professionally accomlished; even down to the post repair detailing of my Lincoln. This was truly the best experience I've had with an auto collision facility. I wouldn't hesitate to recommend Patrick Colision Center. More
We we're looking for cars with very good mileage and had been to Hyundai, Ford and Lincoln. Our Jeep and Saturn needed much attention...had major miles and we 11 years old... Dave Sanza suggested we t been to Hyundai, Ford and Lincoln. Our Jeep and Saturn needed much attention...had major miles and we 11 years old... Dave Sanza suggested we take a look at Buick...we were most pleased by service, care and follow through. First Buick for both of us. We've done our service at Patrick for over 5 years and are no most pleased to be onwers of a Patrick vehicle. More