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Bob Johnson Buick GMC South

Henrietta, NY

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405 Reviews

4700 W Henrietta Rd

Henrietta, NY

14467

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405 Reviews of Bob Johnson Buick GMC South

September 07, 2012

I have been a customer at Patrick Pontiac since about 2000. I bought a new 2004 Pontaic Grand Prix in June of 2003, then a new 2012 GMC Acadia in January 2012. I was very satisfied with the knowledgabl More

by Kathy S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gordon, Mario in Service, Mark in Sales, Steve Gordon, Mario Maimone, Mark Spak
Sep 10, 2012 -

Bob Johnson Buick GMC South responded

Thanks so much for the great review! I'm pleased to hear that your happy with us along with our service and sales departments. The 3 employees you mentioned have been with us for about 35 years of combined service, and there all very good at what they do. Thanks for the business and enjoy your vehicles! Mark Pennella VP

August 29, 2012

Pat, the owner of Patrick Buick GMC, is a great man to work with! I bought a very reasonable new car three years ago and Pat made sure I was happy with it. Steve Gorden, in the Service Department, has t More

by ann_fadden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario, Mario Maimone
Aug 29, 2012 -

Bob Johnson Buick GMC South responded

Thanks so much for putting all your faith in us along with the great review! I can assure you that the service and sales treatment will always be the same!! Thanks again. Mark Pennella VP

August 19, 2012

Another good job! I bought my car from Patrick 10 years ago and I have used the service department ever since. Mario is the best! He is friendly, explains everything that needs fixing and gets the job do More

by 2cars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario, Mario Maimone
Aug 20, 2012 -

Bob Johnson Buick GMC South responded

Thanks for the review and being so loyal to Mario and our company! I'm glad you would recommend us and hope to continue our relationship forever! Thanks again. Mark Pennella VP

August 16, 2012

I have had work done by the Patrick collision shop a few times now, and each time has been a great experience. The staff is great, extremely helpful, and the work done is top notch. Any body work I need in More

by matchooh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Vanbortle
Aug 17, 2012 -

Bob Johnson Buick GMC South responded

Thank you so much for the great review and testimonial! I'm pleased to hear that everyone has taken very good care of you and your vehicle. Thanks again! Mark Pennella VP

August 08, 2012

From the time I first enter the showroom I was meet by Eric W., Showed what I was looking for worked with my wife and myself and the great help of Tony, got us in the SUV we wanted! August 8th, 2012, we More

by jarhead1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric W. (Sales), Tony (Manger), Tony Coleman, Eric Whitlatch
Aug 08, 2012 -

Bob Johnson Buick GMC South responded

I'm glad Eric and Tony took very good care of you! Thanks for the review and your business. The free seminar you came to has an enormous amount of information for our clients and I'm pleased to hear that you attended. Thank you again. Mark Pennella VP

August 01, 2012

my experience at patrick has always been great.. mario is the best service center consultant you have. everytime i have a problem with my car he always tells me to bring it in immediately & they'll fix it. i More

by candy babcock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mario maimone, Mario Maimone
Aug 03, 2012 -

Bob Johnson Buick GMC South responded

Wow! What a tremendous review and testimonial!! Thanks so much for putting your faith in us and Mario. I agree that he is the BEST!! Thanks for encouraging your friends and family to visit us also. Mark Pennella VP

June 20, 2012

Service very friendly , call me by my first name, and helpful . I also like the food section. I always eat there while I wait for my car. Unlike some dealers there is plenty of room for customers wa More

by Jerry Caccamise
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
all service employees seen to be a great help, John Tarplee, Jerry Kehoe, Jeff Dahlin, Steve Gordon, Mario Maimone, Jeff Palm
Jun 20, 2012 -

Bob Johnson Buick GMC South responded

Thank you very much for your business and the review. I'm glad to hear that we impressed you enough to travel out of your way to use the new facility and experience our employees. This is what makes us different. I'll pass this on to everyone. Thanks again! Mark Pennella VP

June 15, 2012

I gave the above review based on the fact that on my visits to Patrick's, for service on my Enclave, everyone is always friendly, courteous, and helpful. Mario was no exception to my expectations. The More

by Tom Ackerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario, Mario Maimone
Jun 15, 2012 -

Bob Johnson Buick GMC South responded

Thanks so much for the fantastic review! I'm always very pleased to hear that our employees are performing the way we train them. Mario has a very large following and is exceptional at how he interacts with our clients. Thanks for your business! Mark Pennella VP

June 11, 2012

Best service, kind, courteous, professional employees. Best buying vehicle from Patrick for over 20 years. Vehicle delivered when promised and have had no problems associated with the maintenance or repai More

by Rhamell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gordon Larry Albertilli, Steve Gordon
Jun 12, 2012 -

Bob Johnson Buick GMC South responded

Thanks so much for the highly rated review! I'm glad to hear you had a great buying and service experience. Both Steve and Larry have been with us for a combined 40 plus years. Thanks for your business! Mark Pennella VP

June 06, 2012

I was reminded that my Acadia was three months over due for inspection. I gave the ok and the service was performed. This keep me from receiving a ticket . thanks. Ken Rizzo More

by Ken rizzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark houser, Jeff Dahlin, Steve Gordon, Mario Maimone, Jeff Palm, Mark Houser
Jun 07, 2012 -

Bob Johnson Buick GMC South responded

Thank you for the review. I'm glad we spotted that your Acadia was over due and taken care of. Thanks for your business and I'm pleased that your happy. Mark Pennella VP

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