Back

Bob Johnson Buick GMC South

Henrietta, NY

not yet
rated
405 Reviews

4700 W Henrietta Rd

Henrietta, NY

14467

Directions

Filter Reviews by Keyword

By Type

405 Reviews of Bob Johnson Buick GMC South

September 29, 2013

My buying experience at Patrick was pleasant from first visit through picking up my new vehicle. My sales associate made me feel right at home and I never felt pressured at any point. I made several visi More

by cyclelin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris McGrath, Gary Johnson
Sep 30, 2013 -

Bob Johnson Buick GMC South responded

Thank you for the 5 star review/testimonial. We appreciate your time and business. I'll pass this on to Gary, Chris and everyone else involved. Enjoy the Terrain!! Mark Pennella VP Patrick Buick GMC

September 18, 2013

A plus dealership, Jeff and Mario are very professional and really care for their customers. I have purchased my vehicles from bob Johnson in the past. Since I bought 2 vehicles at Patrick I thought I woul More

by Carucho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario maimone, Jeff Dahlin, Mario Maimone
Sep 18, 2013 -

Bob Johnson Buick GMC South responded

Thank you so much for the incredible review. Your comments about Mario and Jeff are exactly what we love to hear. We keep telling our employees that all the hard work and extra training always pays off in the end and our guests will notice the difference. I will pass this on. Thanks again! Mark Pennella VP Patrick Buick GMC

August 29, 2013

I have purchased a buick verano in July of 2013. I am very satisfied. I happened to have someone hit me from behind when I only had the car 5 days. I brought it back to Patrick pontiac service center a More

by pattivicari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2013 -

Bob Johnson Buick GMC South responded

Thank you very much for your busines and the tremendous comments along with the 5 star review. I'm glad everyone did there job from sales to our service center. I'll forward this on. Mark Pennella VP Patrick Buick GMC

August 28, 2013

Mario does a fantastic job! He is always cheerful and helpfull. I would recommand this dealership for service for your car. They do a great job! More

by 2cars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Maimone
Aug 28, 2013 -

Bob Johnson Buick GMC South responded

Thank you very much for the review along with your kind words about Mario and the Dealership. I'll pass this on. Mark Pennella VP

August 20, 2013

The Customer Service is great with ver nice people! Mario was very pro-active with getting pricing. He is always friendly and caring. Mario always calls me when my car is ready. Jody J More

by JodyJerome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Maimone
Aug 20, 2013 -

Bob Johnson Buick GMC South responded

Thank you very much for the awesome comments and the review. I'll forward this on. Mark Pennnella VP

August 17, 2013

The service advisor Mario Maimone) was keenly interested in my car and any issues associates with it. In addition, he was very personal and we had a great discussion about the automobile business today as w More

by macedon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Maimone
Aug 19, 2013 -

Bob Johnson Buick GMC South responded

Yes!! We totally agree with your comments. Mario is fantastic at his job. He truly cares about our guests and was so easy to train. Thank you very much for your business and the awesome comments. I'll forward this on. Mark Pennella VP

August 16, 2013

I was very please with everyone that I encountered while preparing to purchase a vehicle. Unfortunately I can't remember everyone that I dealt with, but I was pleased with the overall experience. I would More

by Mona50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Kehoe, Christina Kehoe
Aug 19, 2013 -

Bob Johnson Buick GMC South responded

Thank you for the great review and your business. Your comments are exactly what we look for. I'll pass this on. Mark Pennella VP

August 14, 2013

I am always very pleased with the staff of the Service Department at Patrick. They are efficient, friendly and knowledgeable. We own three vehicles and have them all serviced at Patrick, even though one More

by Kathy S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dahlin
Aug 15, 2013 -

Bob Johnson Buick GMC South responded

Thank you very much for your kind words and the 5 star review. This happens to be a subject we train about so I'm pleased to read that your happy about the treatment you have received over the years. Thank you for your business and I''ll pass this on. Mark Pennella VP

August 06, 2013

We have purchased our vehicles at Patrick's for several years and have always been most satisfied. The after purchase service is just as good, very friendly and professional. All parts of the build More

by bearpaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coleman, Mario Maimone, Mark Spak, Jackie Little, Larry Albertelli, Gary Johnson
Aug 06, 2013 -

Bob Johnson Buick GMC South responded

Thank you very much for the glowing review about our employees and the perfect rating. I'm very pleased to read that you have had multiple opportunities to interact with all the departments. We train train train so much so it's great to read your comments. Thank you for your business! Mark Pennella VP

June 28, 2013

PATRICK is a dealership you can recommend to friends and family with confidence. Sales staff are courteous and fair. You do not have to worry about getting ripped off. More importantly, Service, Parts, and More

by jreger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Palm, Gary Johnson
Jul 01, 2013 -

Bob Johnson Buick GMC South responded

Thank you so much for the thoughtful review/testimonial. I'm pleased to read that you have experienced all the departments and the treatment has been impeccable. This is exactly what we train on a daily basis. I'll pass this on. Thanks again. Mark Pennella VP

...
21
...