Bob Johnson Buick GMC South

Excellent service My car was in an accident and was repaired quickly. i was informed of the progress of the repair often and I was provided a rental with no hassles. A My car was in an accident and was repaired quickly. i was informed of the progress of the repair often and I was provided a rental with no hassles. An excellent experience. More

More then I ever dreamed of. I really liked my experience. Richard DeVito was awesome to work with. I leased a new 2014 Buick Encore. I didn't even remotely believe that I would a I really liked my experience. Richard DeVito was awesome to work with. I leased a new 2014 Buick Encore. I didn't even remotely believe that I would actually make a deal on a new vehicle when I stopped to "only" look at a used Chevrolet Equinox. I'm now looking forward to future interactions with Patrick. I am sure that I will be a happy customer for years to come. More

Everything went as plan I was confuse as always but dennis set me straight for the second time he's a great guy if u read this Dennis thanks again for all the help William s santiago dennis set me straight for the second time he's a great guy if u read this Dennis thanks again for all the help William s santiago More

My experience with Gary was most rewarding because he tried so hard to get me in the price range I wanted. He first tried to get in my first choice of a new truck, but it was to much money for my budget tried so hard to get me in the price range I wanted. He first tried to get in my first choice of a new truck, but it was to much money for my budget , so we went for a 2014 Terrian and I am happy with that. Gary is the best salesman I have ever dealt with and I am proud of Patrick dealership and they are the best! Terry Johnston More

The staff at Pactrick definitely understands the meaning of true customer service and that does show from top level management all the way down. They really do care and take the time to make satisfied cust of true customer service and that does show from top level management all the way down. They really do care and take the time to make satisfied customers! More

It was a nice and easy experience. Rachel was very helpful, knowledgeable and a pleasure to work with. I had no worries, everything was completed in a timely manner, and the job looks great. Thanks helpful, knowledgeable and a pleasure to work with. I had no worries, everything was completed in a timely manner, and the job looks great. Thanks More

Your sales associate, Eric Gundrum, put us at ease from the very beginning with his great sense of humor, down to earth nature and calm sense of being. He was very knowledgeable, accommodating and attenti the very beginning with his great sense of humor, down to earth nature and calm sense of being. He was very knowledgeable, accommodating and attentive to the finest details of both his sale and his customer's overall experience. This was by far the very best experience that I have had in purchasing/leasing a vehicle! I certainly would recommend this dealership and Eric Gundrum to anyone! :0) More

I was greeted with respect and friendliness by all of the staff that I had interacted with from the time of my initial phone call to them, through every step of the process, at the time of sale, at delivery, staff that I had interacted with from the time of my initial phone call to them, through every step of the process, at the time of sale, at delivery, and even after the sale was complete. Your dealer rating is based on a scale of I to 5 and if I could have, I would have rated Patrick Buick-GMC higher than I did. I will definitely recommend this dealership to all of my family and friends. THE ADDITIONAL paragraph below is my experience with this dealership after delivery of the vehicle to me. After delivery of the vehicle, I had a problem with the rear hatch door. I called them and scheduled a return date to let the service dept. check it out. They found the problem, installed replacement parts at no cost to me. I am as pleased with the experience with the service dept., as I was with the sales dept. No other dealership that I have visited in the past has ever shown me the level of professionalism that I saw at Patrick Buick-GMC. More

I came in for an oil, lube and filter service. I also explained to Jeff that I was getting a false air pressure reading on my left front tire. He said don't worry about we'll take care of it for you, whi explained to Jeff that I was getting a false air pressure reading on my left front tire. He said don't worry about we'll take care of it for you, while we are doing the normal service. Sure enough when he came back, he said that he had all of the wheels re-calibrated and now giving correct reading. I'd like to thank Jeff for putting me at ease right away and I was out in a very short time. More

I brought my 2012 GMC Terrain in to the service center for a simple NYS Inspection. While waiting for the service, Mario came over and said that the mechanic noticed that the engine started very sluggish for a simple NYS Inspection. While waiting for the service, Mario came over and said that the mechanic noticed that the engine started very sluggishly and they wanted to check out the battery. Sure enough, my battery was very weak at 24,599 miles and they replaced it under 100% warranty. Had they not picked this up as a problem, or ignored it, I may have been stranded somewhere unable to start the car. Wow! What service! They really care about their customers, and Mario is a great, caring, and friendly service representative. Bob Czarnecki (585) 533-1544 More