Bob Johnson Buick GMC South

Being a Customer I feel like a customer at this dealership, not a number, not a buyer but a customer who deserves and gets professional and courteous treatment. I feel like a customer at this dealership, not a number, not a buyer but a customer who deserves and gets professional and courteous treatment. More

Great Service Experience! So impressed with your service department. First, they fit our appointment in with short notice. And Steve took the time to explain the best options t So impressed with your service department. First, they fit our appointment in with short notice. And Steve took the time to explain the best options to fix our problem even though he was obviously very busy. Your service area is the cleanest I have ever seen of any auto repair facility around. It looks like those white floors are polished every hour! The work on our vehicle was done at the time promised and at the price estimated. All these things don't always happen when you bring your car in for service....but they do at Patrick. Great job! - John P. from Greece, NY More

Phenomenal Experience! I cannot say enough great things about Mark Houser and the rest of the sales team! They converted me from a loyal, four-time Toyota leaser to a new Bu I cannot say enough great things about Mark Houser and the rest of the sales team! They converted me from a loyal, four-time Toyota leaser to a new Buick Enclave leaser! My experience was phenomenal! More

Collision work Excellent service & quality workmanship. Our car was backed into while we were in a store. Patrick's help us through the rental process & a quality Excellent service & quality workmanship. Our car was backed into while we were in a store. Patrick's help us through the rental process & a quality & speedy repair process. More

Excellant service very friendly and knowledgable staff Had oil changed, 27 point inspection , tires rotated and a NY state inspection. Was easy to make an appointment and was greeted immediately upon arriv Had oil changed, 27 point inspection , tires rotated and a NY state inspection. Was easy to make an appointment and was greeted immediately upon arriving. All work was completed in a professional manner and very quickly. I have always taken my vehicles to Patrick's for service and have grown used to the excellant service and treatment I receive. More

Satisfied customer Ben did an excellent job in his explanation of the buick encore and all it's wonderful features . Erik gave us help when we picked up our new car. D Ben did an excellent job in his explanation of the buick encore and all it's wonderful features . Erik gave us help when we picked up our new car. Dave helped with the final sale pricing. Together they are a great team to work with. More

Friendly staff, top notch body work, very professional! My Kia Sorento sustained body damage first on the driver side and then within the same month, on the passenger door. Patrick made arrangements with tw My Kia Sorento sustained body damage first on the driver side and then within the same month, on the passenger door. Patrick made arrangements with two different insurance companies to cover the damage and make the two different accident repairs in one visit. They also arranged for my meeting with the insurance agents representing the responsible insured party. The repairs were done in less time than anticipated and the work was excellent. Patrick also arranged for a rental car to be there at the body shop the day I dropped off my car for repair and I returned the rental car right there at the body shop after the repair was complete. Patrick made the whole process simple and worry free for me. The only disappointment I had was when the job was done, I was a little sad it was over because the Patrick staff was so friendly and fun to work with. I will hope for no more body damage, but if it happens, I know where to go. I highly recommend Patrick Collision repair. More

Beyond Happy! Mario is fabulous and helped me out so much! He was able to save me hundreds of dollars! He helped me transfer the car seats from my Acadia to the r Mario is fabulous and helped me out so much! He was able to save me hundreds of dollars! He helped me transfer the car seats from my Acadia to the rental so I could keep an eye on my almost 2 year old daughter and then he watched her so I could install her car seat without fearing that she would run off and get hurt! They even washed my car! More

Service's on my 2007 Chevy Cobalt. 5 star plus for Mario again. Had problems with my 07 cobalt again. This time it was a bad shaking sterring problem when i reached 55 mph and above. Ca 5 star plus for Mario again. Had problems with my 07 cobalt again. This time it was a bad shaking sterring problem when i reached 55 mph and above. Called Mario and he told me to bring it right in. He had it checked out and found out it was bent rims on the front. He knew i only had 2 hours to be there because i am a bus driver and i had to do another run in 2 hours. He got it fixed in no time. I was really glad he fixed it so fast because in 2 days it was Memorial day weekend. He took it out himself to make sure the problem was fixed. A time before that Mario asked the mechanic, Dan Wright if he could prolong his lunch so he could get my car fixed in the 2 hour time frame that i had and Dan did. how many other dealers and mechanic's would do that for you. Only at Patrick.. Mario is very professional, friendly, courteous , respectful and always has a smile on his face. He's GREAT! before you leave Patrick Mario makes sure your vehicle is fixed right and that you don't have to worry about coming back because the problem wasn't fixed right the first time. I have been a very satisfied customer with Patrick for over 12 years. This is the best place to take your car to get it repaired. I have also sent my family and friends at Patrick for service and sales. Mario always comes out and lets you know what's going on with your vehicle and what the problem is with it and also lets you know about how much longer it's going to be before it's done. I like that very much. I will only take my car to Patrick and Mario. Thank you Mario and Patrick for keeping me safe on the road.. Respectfully yours, Candy B. More

My New Encore Initially I had requested a quote on line for the Encore and was directed to a salesperson I should contact. I happened to be in the area and decided Initially I had requested a quote on line for the Encore and was directed to a salesperson I should contact. I happened to be in the area and decided to stop into Patrick. I was very pleased to have been introduced to Hector Vega ( he was not the initial contact person to whom I was directed..)at Patrick Dealership. I had researched several cars and the Buick Encore with the features I liked was at your dealership. I drove it once and took a few days to decide. When I returned Hector was thorough and explained everything I asked. He really knows your product! Hector is the type of person you want at your facility. He is personable, friendly, not at all a high pressure salesman. He knows the decision is ultimately up to the buyer and allowed me to get to my decision on my own whether is was the Encore or not. I appreciate that he was interested in other cars I was looking into but did not say anything negative about my other choices, just pointed out what was so good about the Encore. I will recommend Hector to friends or folks I know who are looking at cars. I hope to continue this positive relationship with your dealership for many years. Laurel K. Newton More