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Bob Boyte Chevrolet

Biloxi, MS

4.6
1,840 Reviews
Call Dealership (228) 330-8000
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11325 Cedar Lake Road

Biloxi, MS

39532

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1,840 Reviews of Bob Boyte Chevrolet

October 13, 2023

They fixed my ‘14 Chevy Volt. I would have liked them to bring up the Voltec Warranty, as the vehicle was under 100K on the odometer. Afterwards, I saw there might be a time tha More

by TedVolt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Gruich, Tammy Ray
Report | Print
Oct 19, 2023 -

Bob Boyte Chevrolet responded

We're grateful for your review and kind words. Ensuring that our customers are informed about their vehicles and their warranty coverage is essential to us. We always strive for clear and open communication, and we'll use your feedback to refine our process further. Should any concerns or questions arise in the future, our team is here to help. Your trust and satisfaction are our top priorities, and we look forward to serving you in the future. Safe travels! Sincerely, Ray Brandt Auto Group

October 12, 2023

They have no idea what they are doing. Diagnostic was done, fixed and it didn’t fix the problem. Horrible service. No seems to want to help now that the vehicle isnt there. More

by Lauryn.ballert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmie Feo
Report | Print
Oct 17, 2023 -

Bob Boyte Chevrolet responded

Thank you for taking the time to share your feedback. We apologize for any inconvenience and frustration you've experienced, and we are committed to understanding and addressing your concerns. Please know that your review has been sent to our Management team, and our service manager is actively involved in this matter. We will do our best to ensure you are satisfied with the outcome. We appreciate your patience and feedback and are here to assist you in any way we can. Sincerely, Ray Brandt Auto Group

October 12, 2023

Very professional and accommodating. Thank you for excellent service. I will be back! So look out!! LOL 😳 More

by Cheryl Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Gruich
Report | Print
Oct 19, 2023 -

Bob Boyte Chevrolet responded

Cheryl, thank you for your kind words and delightful review! We're very happy to hear about your positive experience with our team at Ray Brandt Chevrolet. It's reviews like yours that make our day! We're looking forward to your next visit – we'll be sure to keep a lookout! Thank you for choosing us for your automotive needs, and safe travels! Ray Brandt Auto Group #WeMakeItEasy

October 11, 2023

Mr. Gruich was courteous and informative. I appreciate the fast service. mr. Gruich stayed in contact with me throughout the service. More

by cliff_E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Gruich
Report | Print
Oct 12, 2023 -

Bob Boyte Chevrolet responded

Thank you for taking the time to share feedback about your visit to Ray Brandt Chevrolet with us. We're very glad to hear that Mr. Gruich and the rest of our team left a positive impression on you with their friendly, informative, and timely service. Your satisfaction is our top priority, and we're pleased we were able to provide you with an enjoyable experience. We appreciate your positive review and are grateful you chose us for your automotive needs, and we look forward to welcoming you back on your next visit! Ray Brandt Auto Group #WeMakeItEasy

October 11, 2023

Was checked in courteously and on time. We appreciated the prompt service and the coffee as we waited. More

by DAVID_HANES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayley Zwick, Tammy Ray
Report | Print
Oct 12, 2023 -

Bob Boyte Chevrolet responded

Thank you for taking the time to share about your visit with us, David. We're very glad to hear that our team left a positive impression on you with their courteous and timely service and inviting waiting area. Your satisfaction is our top priority, and we're pleased we were able to provide you with an enjoyable experience. We appreciate your trust and loyalty and are grateful you chose Ray Brandt Chevrolet for your automotive needs. We hope to assist you again in the future! Ray Brandt Auto Group #WeMakeItEasy

October 10, 2023

I love the staff there they’re always a pleasure. Professional and courteous any time I go up there More

by ilovevickie909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Ray
Report | Print
Oct 11, 2023 -

Bob Boyte Chevrolet responded

Thank you so much for providing feedback about your visit to Ray Brandt Chevrolet. It's wonderful to hear that our commitment to excellent service and professionalism resonates with your experiences at our dealership. Our team works diligently to ensure every guest leaves completely satisfied, and it's truly rewarding to hear that we've achieved that with you. We appreciate your trust and loyalty and are here for you anytime you need us. It's our pleasure to serve you! Ray Brandt Auto Group #WeMakeItEasy

October 10, 2023

I got my appointment quickly, Great service and very efficient!! Thank you so much!! Have a great day!! More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Gruich, Hayley Zwick, Jimmie Feo, Tammy Ray
Report | Print
Oct 11, 2023 -

Bob Boyte Chevrolet responded

Barbara, thank you so much for providing feedback about your service visit with us. We are very glad to hear that our commitment to excellent service and professionalism resonates with your experiences at Ray Brandt Chevrolet. Our team works hard to ensure every guest leaves completely satisfied, and it's rewarding to hear that we've achieved that with you. We appreciate your trust and loyalty and are here for you anytime you need us. It's our pleasure to serve you! Ray Brandt Auto Group #WeMakeItEasy

October 10, 2023

They serviced my car quickly and the staff was very friendly. SN: They have an awesome high tech coffee pot. More

by Zqsims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Ray
Report | Print
Oct 16, 2023 -

Bob Boyte Chevrolet responded

Thank you for taking the time to share your experience with us. We're happy to hear that our team provided quick and friendly service for your vehicle. And yes, we do take pride in our coffee pot – it's the little things that make waiting a tad more enjoyable! It's wonderful to know you appreciated that touch. We strive to create a comfortable environment for all our customers, and we're glad to see that reflected in your feedback. We look forward to welcoming you back again soon! Ray Brandt Auto Group #WeMakeItEasy

October 07, 2023

Great customer service and communicated with us quickly after my car was ready to pick up. More

by tbay28bucs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Ray
Report | Print
Oct 13, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your positive experience at Ray Brandt Chevrolet with us! Timely communication and top-notch customer service are essential to us, so we're very pleased to hear that we met your expectations. We appreciate your five-star review and your trust in our dealership. We look forward to assisting you again in the future. Safe driving! Ray Brandt Auto Group #WeMakeItEasy

October 05, 2023

Actually Rashad Culbertson helped me buy a car. He is extremely accommodating, patient and helpful. It may have been Jillian that helped me with additional insurance. She had the same awesome attit More

by HELENANDBILLY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rashad Culberson, Jillian Banden
Report | Print
Oct 05, 2023 -

Bob Boyte Chevrolet responded

Congratulations! It is wonderful to hear that Rashad and Jillian made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Chevrolet! Ray Brandt Auto Group #WeMakeItEasy

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