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Bob Boyte Chevrolet

Biloxi, MS

4.5
1,844 Reviews

11325 Cedar Lake Road

Biloxi, MS

39532

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1,844 Reviews of Bob Boyte Chevrolet

October 10, 2023

I got my appointment quickly, Great service and very efficient!! Thank you so much!! Have a great day!! More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Gruich, Hayley Zwick, Jimmie Feo, Tammy Ray
Oct 11, 2023 -

Bob Boyte Chevrolet responded

Barbara, thank you so much for providing feedback about your service visit with us. We are very glad to hear that our commitment to excellent service and professionalism resonates with your experiences at Ray Brandt Chevrolet. Our team works hard to ensure every guest leaves completely satisfied, and it's rewarding to hear that we've achieved that with you. We appreciate your trust and loyalty and are here for you anytime you need us. It's our pleasure to serve you! Ray Brandt Auto Group #WeMakeItEasy

October 10, 2023

They serviced my car quickly and the staff was very friendly. SN: They have an awesome high tech coffee pot. More

by Zqsims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Ray
Oct 16, 2023 -

Bob Boyte Chevrolet responded

Thank you for taking the time to share your experience with us. We're happy to hear that our team provided quick and friendly service for your vehicle. And yes, we do take pride in our coffee pot – it's the little things that make waiting a tad more enjoyable! It's wonderful to know you appreciated that touch. We strive to create a comfortable environment for all our customers, and we're glad to see that reflected in your feedback. We look forward to welcoming you back again soon! Ray Brandt Auto Group #WeMakeItEasy

October 07, 2023

Great customer service and communicated with us quickly after my car was ready to pick up. More

by tbay28bucs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Ray
Oct 13, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your positive experience at Ray Brandt Chevrolet with us! Timely communication and top-notch customer service are essential to us, so we're very pleased to hear that we met your expectations. We appreciate your five-star review and your trust in our dealership. We look forward to assisting you again in the future. Safe driving! Ray Brandt Auto Group #WeMakeItEasy

October 05, 2023

Actually Rashad Culbertson helped me buy a car. He is extremely accommodating, patient and helpful. It may have been Jillian that helped me with additional insurance. She had the same awesome attit More

by HELENANDBILLY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rashad Culberson, Jillian Banden
Oct 05, 2023 -

Bob Boyte Chevrolet responded

Congratulations! It is wonderful to hear that Rashad and Jillian made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Chevrolet! Ray Brandt Auto Group #WeMakeItEasy

October 05, 2023

I was charged for coolant and never received it in my vehicle they put water and charge me $50 for coolant also I had a coolant leak that never got fixed all they did was fix the radiator and the radiato More

by rmshays87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hayley Zwick, Jimmie Feo, Tammy Ray
Oct 11, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your experience during your service visit with us. We value all feedback, both positive and negative, as it helps us understand our customers' experiences and make improvements when necessary. We're genuinely committed to providing top-tier customer service, and we regret that your experience did not reflect that commitment. Please know that we take all concerns seriously. Your review has been sent to our Management team, but please feel free to contact the dealership directly if you have any pressing matters that need addressing at this time. Sincerely, Ray Brandt Auto Group

Oct 12, 2023 -

rmshays87 responded

Refill the coolant and fix the leak where it was coming from instead of charging me $50 for coolant and it's not even in my reservoir tank. When I got my car back it will still leaking..

October 03, 2023

Walt the service manager was very helpful and informative about my new 2014 high country I just purchased out of state..I look forward to my next service.. More

by enduroman650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walt Himel
Oct 04, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your service experience with us. We are glad to hear that Walt and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

October 03, 2023

I was able to get assistance quickly and everyone who I encountered was friendly and willing to help More

by Jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Ray
Oct 04, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

September 30, 2023

Rashad is top notch. He was very polite and helped me get the vehicle I wanted. Rashad continues to keep in touch to make sure I'm doing well and that my truck is up-to-d More

by tbay28bucs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rashad Culberson
Oct 10, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your service experience with us. We are very glad to hear that Rashad and the rest of our team at Ray Brandt Chevrolet were polite, and communicative and took such great care of you and your vehicle during your visit. We appreciate your recommendation, and we look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

September 30, 2023

Had an appointment at 9 am for battery replacement and oil change and service. Tami called me at 10:13 am and I thought something was wrong but to my surprise my car was ready to go! Thank you for all you More

by Jspires
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Ray
Oct 05, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

September 26, 2023

They were able to help me out with my vehicle and also with the warranty More

by G.JENNIFER97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmie Feo
Sep 26, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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