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Bob Boyte Chevrolet

Biloxi, MS

4.6
1,840 Reviews

11325 Cedar Lake Road

Biloxi, MS

39532

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1,840 Reviews of Bob Boyte Chevrolet

October 05, 2023

I was charged for coolant and never received it in my vehicle they put water and charge me $50 for coolant also I had a coolant leak that never got fixed all they did was fix the radiator and the radiato More

by rmshays87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hayley Zwick, Jimmie Feo, Tammy Ray
Oct 11, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your experience during your service visit with us. We value all feedback, both positive and negative, as it helps us understand our customers' experiences and make improvements when necessary. We're genuinely committed to providing top-tier customer service, and we regret that your experience did not reflect that commitment. Please know that we take all concerns seriously. Your review has been sent to our Management team, but please feel free to contact the dealership directly if you have any pressing matters that need addressing at this time. Sincerely, Ray Brandt Auto Group

Oct 12, 2023 -

rmshays87 responded

Refill the coolant and fix the leak where it was coming from instead of charging me $50 for coolant and it's not even in my reservoir tank. When I got my car back it will still leaking..

October 03, 2023

Walt the service manager was very helpful and informative about my new 2014 high country I just purchased out of state..I look forward to my next service.. More

by enduroman650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walt Himel
Oct 04, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your service experience with us. We are glad to hear that Walt and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

October 03, 2023

I was able to get assistance quickly and everyone who I encountered was friendly and willing to help More

by Jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Ray
Oct 04, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

September 30, 2023

Rashad is top notch. He was very polite and helped me get the vehicle I wanted. Rashad continues to keep in touch to make sure I'm doing well and that my truck is up-to-d More

by tbay28bucs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rashad Culberson
Oct 10, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your service experience with us. We are very glad to hear that Rashad and the rest of our team at Ray Brandt Chevrolet were polite, and communicative and took such great care of you and your vehicle during your visit. We appreciate your recommendation, and we look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

September 30, 2023

Had an appointment at 9 am for battery replacement and oil change and service. Tami called me at 10:13 am and I thought something was wrong but to my surprise my car was ready to go! Thank you for all you More

by Jspires
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Ray
Oct 05, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

September 26, 2023

They were able to help me out with my vehicle and also with the warranty More

by G.JENNIFER97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmie Feo
Sep 26, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

September 26, 2023

Did what they said they would do. Put on the tires I asked for. Thanks More

by Mikeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Ray
Sep 26, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

September 26, 2023

Tammy is a great at what she does. I will be back. As I highly recommend her and the rest of the team. More

by Tiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Ray
Sep 26, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your service experience with us. We are glad to hear that Tammy took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

September 25, 2023

They were very easy to work with. All questions were answered. Please with the service. More

by MSSUESUE2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannie Bigler
Oct 03, 2023 -

Bob Boyte Chevrolet responded

Thank you so much for your positive feedback. It is great to hear that our commitment to excellent service and professionalism resonates with your experiences at Ray Brandt Chevrolet. Our team works diligently to ensure every guest leaves completely satisfied, and it's truly rewarding to hear that we've achieved that with you. We appreciate your trust and loyalty, and we look forward to seeing you on your next visit! Ray Brandt Auto Group #WeMakeItEasy

September 23, 2023

Very quick and professional. Was able to get me in and out and problem fixed. More

by Fordtwins2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Ray
Sep 27, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your positive service experiences at Ray Brandt Chevy with us. We are so glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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