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Bob Boyte Chevrolet

Biloxi, MS

4.6
1,840 Reviews

11325 Cedar Lake Road

Biloxi, MS

39532

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1,840 Reviews of Bob Boyte Chevrolet

November 02, 2023

It was a great experience. The fastest oil change I’ve ever gotten. My appointment was at 8:00 and I was out by 9 More

by chasej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Gruich, Hayley Zwick, Jimmie Feo, Tammy Ray
Nov 06, 2023 -

Bob Boyte Chevrolet responded

Thank you for taking the time to share your positive experience with our service department! We're very glad to hear that our team left a good impression on you with their speedy service and provided you with a great experience during your visit with us. We appreciate your five-star review and recommendation and are grateful you chose Ray Brandt Chevy for your automotive needs. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

October 31, 2023

My experience was great as always! I reached out to my salesman; Rashad Culberson to assist with getting in for vehicle service and he exceeded my customer service expectations. I rece More

by KISHA.WASHINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashad Culberson, Max Gruich, Jimmie Feo
Nov 01, 2023 -

Bob Boyte Chevrolet responded

Thank you for taking the time to share your positive experience with us! We're very glad to hear that Rashad continues to uphold our commitment to exceptional customer service and that he was prompt and efficient in scheduling your service appointment. We always strive to provide a smooth and hassle-free experience for our valued customers. Your trust and satisfaction are our top priorities. Thank you for choosing Ray Brandt Chevy for your automotive needs, and we look forward to assisting you again in the future. Safe travels! Ray Brandt Auto Group #WeMakeItEasy

October 30, 2023

Joshua is a knowledgeable, no pressure professional, who truly makes the stressful buying process easy. I want to thank him and all the other Ray Brandt staff that made this possible. More

by Paulpaints
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Pogue, Joshua Lambe
Oct 31, 2023 -

Bob Boyte Chevrolet responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that Joshua was able to make your car-buying process stress-free and enjoyable. His dedication to professionalism and a no-pressure approach is a testament to the level of service we aim to provide. We're equally proud of the rest of our Ray Brandt Chevy team for ensuring a seamless experience for you. Your appreciation warms our hearts, and we hope to serve you again in the future. Safe travels in your new vehicle! Ray Brandt Auto Group #WeMakeItEasy

October 28, 2023

Easy enough given the circumstances Easy enough given the circumstances of my situation, no issues with service More

by Smetcalf0901
Recommend Dealer
Yes
Employees Worked With
Jillian Banden, Jillian Banden
Oct 31, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your feedback with us. We understand that sometimes circumstances can pose unique challenges, and we're glad to hear that our team was able to assist you effectively. Our aim is always to make the process as smooth and stress-free as possible for our valued customers. It's reassuring that you found our service satisfactory and without issues. We appreciate you choosing Ray Brandt Chevrolet for your vehicle needs, and we hope you're enjoying your new vehicle! Ray Brandt Auto Group #WeMakeItEasy

October 28, 2023

Went to get oil and filter change done. And other maintenance and repairs. When we got home we found out that the oil and filter change was not changed. Oil was black and filter was not r More

by Bleich777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmie Feo
Nov 06, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your feedback with us. We're genuinely committed to providing top-tier customer service, and we regret that your experience did not reflect that commitment. Please know that we take your concerns seriously and are dedicated to continuous improvement. While we understand that every interaction might not be perfect, we always strive to learn and better serve our customers. Your review has been sent to a member of our Management team, but please don’t hesitate to contact the dealership directly if you have any questions or needs that need addressing at this time. Sincerely, Ray Brandt Auto Group

Nov 06, 2023 -

Bleich777 responded

Somebody needs to really really check out the service department. Very poor service. Oil and filter was not changed. Absolutely unbelievable. Will never ever go back to that dealership

October 26, 2023

Great Salesman! The experience was genuine and sincere and the dealer worked me the whole process More

by cdharris1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Scardino
Oct 30, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your feedback! We're thrilled to hear that our sales team, especially Paul, provided you with a genuine and sincere experience. It's important to us that our customers feel guided and supported throughout the entire process. Our team is dedicated to ensuring each step is as smooth and transparent as possible. We're grateful for your trust and are glad you chose Ray Brandt Chevrolet. We hope to serve you again in the future, and please don't hesitate to reach out for any further assistance! Ray Brandt Auto Group #WeMakeItEasy

October 24, 2023

Both Jimmie and any other employee I encountered while waiting on my vehicle to be serviced was top notch. More

by caitlin.wentland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayley Zwick, Jimmie Feo, Tammy Ray
Oct 27, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your experience with us! We're very glad to hear that Jimmie and the rest of our team left such a positive impression during your visit to Ray Brandt Chevrolet. Every member of our team is dedicated to providing outstanding service, and it's wonderful to know that this was reflected in your interactions. Ensuring an exemplary experience for our customers is always our priority. We appreciate your trust in allowing us to service your vehicle. We look forward to serving you again in the future and hope you have many smooth rides ahead! Ray Brandt Auto Group #WeMakeItEasy

October 18, 2023

I think Ray Brandt dealership and salespeople like Joshua Lambe are a great example of what buying a car should be. Great experience and quick. Will buy from them again. More

by chico
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Pogue, Joshua Lambe
Oct 19, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your experience with us. We're very glad to hear that Joshua provided you with top-notch service and made the car-buying process quick and easy. We take pride in our team's professionalism and dedication to our customers. It's always a pleasure to hear when a team member stands out positively. We appreciate your feedback and look forward to your next visit with us. Thank you for choosing Ray Brandt Chevrolet! Ray Brandt Auto Group #WeMakeItEasy

October 17, 2023

Great dealership very comfortable great amenities overall great place for service Walt has a fantastic team More

by WLL0228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Ray
Oct 19, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing such positive feedback with us! We're thrilled to hear that you had a comfortable experience and enjoyed the amenities at our dealership. Walt and his team work diligently to provide top-notch service to our valued customers. It's great to know their efforts resonated with you. We truly appreciate your recognition and look forward to serving you again in the future. Thank you for choosing Ray Brandt Chevrolet! Ray Brandt Auto Group #WeMakeItEasy

October 15, 2023

They were easy to work with. I will recommend them as a very good dealership. More

by JENNIDI08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Gehlsen, Jeannie Bigler, Jillian Banden
Oct 19, 2023 -

Bob Boyte Chevrolet responded

Thank you for taking the time to share your experience with us! We're very glad to hear that our team was easy to work with and left a positive impression on you with their excellent service. Your satisfaction is our top priority, and we're pleased we were able to meet your expectations. We appreciate your recommendation and are grateful you chose Ray Brandt Chevrolet for your automotive needs. We look forward to welcoming you back at your next visit! Ray Brandt Auto Group #WeMakeItEasy

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