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Bob Boyte Chevrolet

Biloxi, MS

4.5
1,844 Reviews

11325 Cedar Lake Road

Biloxi, MS

39532

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1,844 Reviews of Bob Boyte Chevrolet

November 16, 2023

Tammy always does an excellent job in taking care of my automotive needs. She is a pleasure doing business with. Keep her! More

by tommims@gcrm.us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Ray
Nov 16, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your positive experience with Tammy at Ray Brandt Chevrolet! We're delighted to hear that she consistently provides excellent service and addresses your automotive needs with such care and professionalism. Tammy is indeed a valuable member of our team, and feedback like yours reaffirms the great work she does. We're thrilled that she has made your experiences with us so memorable. We appreciate your kind words and are grateful you chose us for your automotive needs. We look forward to continuing to serve you in the future! Ray Brandt Auto Group #WeMakeItEasy

November 15, 2023

I was not satisfied with the work done on my car. I really felt scammed. More

by RUBE201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Max Gruich
Nov 15, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your experience with us; we appreciate your feedback. Your review has been sent to Management, and our general manager plans to reach out to you regarding your review. Thank you! Sincerely, Ray Brandt Management Team

November 11, 2023

Max was courteous and helpful, when I asked him to show me something about the truck’s controls. I always check the oil, and after the service it was crystal clear which means they took their time draining More

by Paulpaints
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Gruich
Nov 16, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your service experience with us. We are glad to hear that Max and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 10, 2023

Call back aren’t timely but overall the service was good, for dealers in the area they are top three More

by gshuman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Gruich, Hayley Zwick, Jimmie Feo, Tammy Ray
Nov 16, 2023 -

Bob Boyte Chevrolet responded

We appreciate you sharing your feedback with us. We're glad to hear that your overall service experience at Ray Brandt Chevy was positive, but we apologize for any delays you've experienced in our callbacks. Timely communication is a priority for us, and your review has been forwarded to our management team so that we can take steps to ensure our response times are improved. Your insight is valuable in helping us enhance our services. We're grateful to be considered among your top three dealerships in the area, and we look forward to serving you even better in the future! Ray Brandt Auto Group #WeMakeItEasy

November 08, 2023

No pressure, easy to deal with. Pleasant staff from the salesman, general manager, finance dept, and parts manager. Very good experience! More

by deepsouthgt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Pogue, Jim Crampton
Nov 14, 2023 -

Bob Boyte Chevrolet responded

Thank you so much for your wonderful review! We're thrilled that your experience with us was pressure-free and enjoyable from start to finish. It's fantastic to know that our sales, finance, and parts teams all contributed positively to your visit. We strive to create a comfortable and efficient environment for all our customers, and it's gratifying to see these efforts reflected in your experience. We hope you'll return to us for any future needs, and we look forward to assisting you again. Thanks for choosing Ray Brandt Chevy! Ray Brandt Auto Group #WeMakeItEasy

November 08, 2023

I feel they could have done better deal. SUV is very poor in performance. Overall just not happy with how things went. Recieved the vehicle dirty. Water spots all over it. But now iam tradin More

by vichunt82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rashad Culberson
Nov 15, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your feedback with us. We regret to hear that your experience with your SUV purchase and the subsequent communications have not met your expectations. We always strive to provide our customers with the best possible service and to find amicable solutions when concerns arise. While it seems we may not be able to meet your specific needs at this time despite our best efforts, we truly hope you find the assistance and resolution you're seeking. Your satisfaction is important, and we wish you the best in your future automotive endeavors. If there's anything else you'd like to discuss, please feel free to reach out to the dealership directly. Sincerely, Ray Brandt Auto Group

November 08, 2023

Dropped truck of and they said it was the ecm for electric steering then it was ecm for abs, oh its ready come get it so I did and it was not completed job. Lights still on dash and problems not fixe More

by JOHNFLYNT37
Recommend Dealer
No
Employees Worked With
Tammy Ray, Tammy Ray
Nov 13, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your experience with us; we appreciate all feedback. Our service manager has tried to contact you. If you haven’t already spoken with him and you would still like to discuss your review, please respond privately to this message with a good contact number where you can be reached. Thank you! Sincerely, The Ray Brandt Auto Group Team

November 08, 2023

Max Gruich is a great service adviser that I trust with my vehicle and he has always given top notch service. More

by EWALKER700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Gruich
Nov 15, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your positive experience with Max as your service advisor! We're thrilled to hear that he has consistently provided you with top-notch service and earned your trust for your vehicle's needs. We understand the importance of reliable and exceptional service, and it's great to know that Max embodies these qualities. Your satisfaction and trust are our top priorities, and we're glad to have Max as a member of our team who upholds these standards. We look forward to continuing to provide you with the high-quality service you've come to expect from us. Thanks again for choosing Ray Brandt Chevy for your vehicle's care! Ray Brandt Auto Group #WeMakeItEasy

November 07, 2023

The personal and workers were extremely nice and helpful. Thought the price was a little high for what was done but I feel it was a good price because I believe in Chevrolet being fair to its customers. Paid More

by wallace.freeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Ray
Nov 09, 2023 -

wallace.freeman responded

no changes

Nov 09, 2023 -

Bob Boyte Chevrolet responded

Thank you for taking the time to share your experience, Mr. Freeman. We're thrilled to hear that you found our team to be both nice and helpful during your visit. Your confidence in the Chevrolet brand and in our dealership means a great deal to us. We understand your concerns about pricing and want to assure you that we are committed to providing value through quality service and fairness to all our customers. Your satisfaction is our priority, and we're pleased that you recognized the efficiency and professionalism with which we handled your service. We appreciate your business and the trust you place in us, and we look forward to continuing to serve you with the same quickness and class you've come to expect. Thank you for choosing Ray Brandt Chevrolet, and we hope to see you again soon! Ray Brandt Auto Group #WeMakeItEasy

Nov 12, 2023 -

wallace.freeman responded

thank you, for your help when Ineeded it.

November 05, 2023

Ray Bryant service dept has the best time management policy of any dealer. They never waste my time or theirs. Professional and polite, they never let me down. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Gruich, Tammy Ray
Nov 14, 2023 -

Bob Boyte Chevrolet responded

Thank you for taking the time to leave such a positive review about our service department! We're delighted to hear that our focus on efficient time management and professionalism has consistently met your expectations. Our team works hard to respect both your time and ours, ensuring each visit is as smooth and productive as possible. We're grateful for your appreciation of our staff's politeness and professionalism. Your satisfaction is very important to us, and it's encouraging to know we're achieving this goal. We look forward to continuing to provide you with the dependable and efficient service you've come to expect. Thank you again for your support and for choosing Ray Bryant Chevy! Ray Brandt Auto Group #WeMakeItEasy

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