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Bob Boyte Chevrolet

Biloxi, MS

4.6
1,838 Reviews

11325 Cedar Lake Road

Biloxi, MS

39532

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1,838 Reviews of Bob Boyte Chevrolet

October 10, 2020

What can I say about this awesome lady Jeannie! She worked with me all week long... she made sure that any request I asked for she did just that.... Jeannie feels like she’s apart of my family.... Ever More

by tellisha_crawford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gehlsen, Roger Carter, Jeannie Bigler
Oct 11, 2020 -

Bob Boyte Chevrolet responded

Thank you for sharing your experience with us, Tellisha! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! We make it easy #RayBrandt

October 08, 2020

Love this dealership Tammy is awesome, I go with out an appointment and wait time is never long and everyone is very friendly and very knowledgeable. More

by tara7169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Ray
Oct 09, 2020 -

Bob Boyte Chevrolet responded

It has been a pleasure serving you, Tara! Quality customer service is always our number one priority, and we're happy to hear that Tammy and the team provided such a great experience. Thank you again for choosing Ray Brandt Chevrolet, we look forward to having you as one of our valued customers for many more years to come! We make it easy #RayBrandt

October 07, 2020

This was my 2nd time here and I was not satisfied as my first time. I came to see where my oil was leaking and getting it fixed. My appointment was for 9:30. I didn't get a diagnosis untill exactly 11:00. More

by Jasmine Matthews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max Gruich
Oct 08, 2020 -

Bob Boyte Chevrolet responded

Thank you for bringing this to our attention. We sincerely apologize for the delay in getting your 2010 Equinox diagnosed and for the mishap with the advisors' mask. Our staff always know to properly wear their masks, and we will discuss this with your advisor. We understand your frustration with the situation, and truly hope you will give us an opportunity to earn your business back. If you would like to discuss this situation further, please feel free to contact the service manager Walt Himel or the general manager Phillip Pogue at 228-388-8000.

October 07, 2020

They are folks that put the customer service as #1. Friendly automotive service. They carefully check out every part of my car and fixed or made recommendations. I been there several times and will ret More

by Jesse kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Ray, Max Gruich, Lyddia Simms
Oct 08, 2020 -

Bob Boyte Chevrolet responded

We are very happy to have provided you with such a positive experience, Jesse! We sincerely value your business and look forward to your next visit. We make it easy #RayBrandt

October 05, 2020

There is a vibration in my truck. After rotate and balance, problem was not fixed. Service suggested a road force balance, problem still not fixed. More

by TOYABORREGO17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammy Ray
Oct 08, 2020 -

Bob Boyte Chevrolet responded

Thank you for bringing this to our attention, and for giving us the opportunity to look further into what may be causing your vibration issues. We truly appreciate the opportunity to work with you towards a solution. Thank you for choosing us.

October 01, 2020

The salesman and the manager was very helpful and got everything completed really fast, that way I could buy the SUV that my wife has been wanting for a long time. Thank yall very much More

by HAZELTINEJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gehlsen, Rashad Culberson, Roger Carter
Oct 01, 2020 -

Bob Boyte Chevrolet responded

Thank you! Quality customer service is always our number one priority so we are happy to hear that we met your expectations. Thank you again for choosing Ray Brandt Chevrolet. We look forward to having you as one of our valued customers for many more years to come! We make it easy #RayBrandt

September 30, 2020

Service department sucks, I had to bri g my truck back 4 times to get a issue fixed. Issue is still not fixed. Tammy was rude and never listened to any of my concerns. More

by Honest review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Walt Himel, Tammy Ray
Oct 17, 2020 -

Bob Boyte Chevrolet responded

Hello. Thank you for leaving this feedback. We want all of our guests completely satisfied with their visit to us, and we apologize that we did not meet that goal in your situation. We would very much like an opportunity to resolve this. Would you mind giving me a call, and let's try to work towards a solution. Phillip Pogue General Manager Ray Brandt Chevrolet phillippogue@raybrandtchevy.com (228) 388-8000

September 30, 2020

I had to be towed to the dealership because my Cadillac I had to be towed to the dealership because my Cadillac XLR was overheated. The dealership quickly determined that my radiator was leaking and needed More

by janices44
Recommend Dealer
Yes
Employees Worked With
Chrissy Tiner
Sep 30, 2020 -

Bob Boyte Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We make it easy #RayBrandt

September 26, 2020

Service was good, everything clean neat and employee very friendly. It was my first visit since the change over in ownership. Impressed and Thank you More

by KKINGU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Ray
Sep 27, 2020 -

Bob Boyte Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We make it easy #RayBrandt

September 25, 2020

I travel a lot and ray brandt chevrolet has always taken very good care of me and my vehicle. Would recommend them to anyone looking for a quality dealership. More

by Ptexaskid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Ray
Sep 27, 2020 -

Bob Boyte Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ray Brandt Chevrolet! We make it easy #RayBrandt

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