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Bob Boyte Chevrolet

Biloxi, MS

4.6
1,835 Reviews

11325 Cedar Lake Road

Biloxi, MS

39532

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1,835 Reviews of Bob Boyte Chevrolet

September 23, 2020

They tried to charge me over $50 to replace lug nuts that THEY broke the caps off of while doing a tire rotation. Now I have one tire with five broken lug nuts. Thanks for the lack of accountability. More

by Chevy owner
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammy Ray
Sep 26, 2020 -

Bob Boyte Chevrolet responded

Thank you for taking the time to leave a review. We would very much appreciate the opportunity to discuss this situation with you. While the lug nut covers have worn down over time, the lug nuts themselves are in proper working order. If you could please, give us a call and we will be more than happy to work towards a resolution.

September 23, 2020

The service department was very explicit and explaining the repairs done to my automobile and very courteous. Thanks Max’s. The finance department was very helpful in explaining the choice’s for purchasi More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda O'Neill, Max Gruich, Sam Broadus, Lyddia Simms
Sep 24, 2020 -

Bob Boyte Chevrolet responded

Thank you, Rich, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We make it easy #RayBrandt

September 21, 2020

Best dealership and customer service I've ever dealt with. Took care of me and my family from start to finish. We appreciated their honesty and integrity greatly. More

by Acalle09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob in sales , Kevin Gehlsen, Phillip Pogue
Sep 21, 2020 -

Bob Boyte Chevrolet responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ray Brandt Chevrolet! We make it easy #RayBrandt

September 17, 2020

Courteous and professional folks who worked quickly and exceeded my expectations on the truck I wanted. The whole process from start to finish was the best car sales experience I have ever had. And it al More

by ED.COMISKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Pogue, Jake Floyd, Kevin Gehlsen, Randy Kemp
Sep 18, 2020 -

Bob Boyte Chevrolet responded

Thank you for taking the time to share your feedback with us, Ed! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We make it easy #RayBrandt

September 16, 2020

Had a free warranty service. Everything was checked and serviced, but they didn't check pressures in tires. One of the tires were lower than the others. More

by PA1GES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Himel
Sep 17, 2020 -

Bob Boyte Chevrolet responded

Hello, Providing a positive experience is our top priority, so we're disappointed to hear that we missed the mark on adjusting the tire pressure. Thank you for bringing it to our attention. We appreciate your business and hope to see you again soon. We make it easy #RayBrandt

September 15, 2020

I am from Simpson County Ms my boat was very productive and helpful. I really enjoyed my visit and really appreciated all the help in purchasing my vehicle. More

by WB.BUCKLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gehlsen, Paul Scardino
Sep 15, 2020 -

Bob Boyte Chevrolet responded

Thanks for sharing your thoughts about your experience working with Paul and Kevin here at Ray Brandt Chevrolet. We appreciate your business and hope to see you again soon! We make it easy #RayBrandt

September 14, 2020

Overall great experience. Bonus: they reset my change oil alert so it doesn’t pop up every time I start my car. Very clean waiting room! More

by SueGee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Tiner
Sep 15, 2020 -

Bob Boyte Chevrolet responded

SueGee, Thanks for sharing your thoughts about your experience with Ray Brandt Chevrolet. We appreciate your business and hope to see you again soon! We make it easy #RayBrandt

September 10, 2020

Joshua was an awesome sales rep, and everyone i encountered while there. Really appreciate them. Place to go for new or used vehicle. Greatly appreciated More

by DANOTRAWOULLARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gehlsen
Sep 10, 2020 -

Bob Boyte Chevrolet responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! We make it easy #RayBrandt

September 10, 2020

Great customer service. I needed an oil change and they fit me. Always have had great service here. I only wish they had some type of a snack bar or sandwich shop. Like Turan Foley. More

by Leroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Tiner
Sep 11, 2020 -

Bob Boyte Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ray Brandt Chevrolet. We make it easy #RayBrandt

September 03, 2020

October I had rear ended problems on 2018 2500hd and again in August. I just wish they would work with me on trade in! It’s not right when pay so much. More

by Glassman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Gruich
Sep 04, 2020 -

Bob Boyte Chevrolet responded

Thank you for your business and this review. We're sorry to hear that you weren’t fully satisfied with your experience. Please don’t hesitate to reach out if you would like to discuss this with us directly. Thank you for choosing Ray Brandt Chevrolet, we hope you will give us another opportunity to serve you! We make it easy #RayBrandt

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