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Bob Boyte Chevrolet

Biloxi, MS

4.6
1,835 Reviews

11325 Cedar Lake Road

Biloxi, MS

39532

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1,835 Reviews of Bob Boyte Chevrolet

October 13, 2020

Extremely professional and fast service. Got the test drive out of the way and didn't get to sell me on another vehicle. Knew what I wanted and got me into it. More

by JOEY_11010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gehlsen, Randy Kemp, Roger Carter
Oct 14, 2020 -

Bob Boyte Chevrolet responded

Joey, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Congratulations on your new vehicle! We make it easy #RayBrandt

October 12, 2020

Very special thank you to Jeannie & Rashad for helping me get my first car! You guys made this experience great, couldn’t ask for a better sales group! More

by Waylen Yuhas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashad Culberson, Jeannie Bigler
Oct 13, 2020 -

Bob Boyte Chevrolet responded

It's fantastic to hear that Jeannie and Rashad provided you with great customer service while assisting you with your first new purchase! We truly appreciate the opportunity to do business with you. Thank you, Waylen, for choosing Ray Brandt Chevrolet! We make it easy #RayBrandt

October 12, 2020

They go above and Beyond what you expect. Took my car in on Friday they said they had to order the part it would take a couple of days. They called me first thing Monday morning. More

by TERRIWF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Tiner
Oct 13, 2020 -

Bob Boyte Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. We make it easy #RayBrandt

October 12, 2020

Nice, clean and professional but the person we interacted with did seem a little tired or irritated, can not say which one. The service was good though. More

by tysazz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Gruich
Oct 13, 2020 -

Bob Boyte Chevrolet responded

Thank you for your business and for this review. We're happy to hear that the majority of our team was able to serve you and demonstrate our commitment to great service. We're sorry that the person you interacted with wasn't on his game. Hopefully, the next time you come in, it will be better. If there is anything we can assist you with in the future, please let us know. We make it easy #RayBrandt

October 12, 2020

My sales rep Jeannie was outstanding, from my first phone call with her until the deal was closed she was great. I recommend Ray Brandt Chevrolet as well as Jeannie for your next vehicle. More

by Rjemmott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannie Bigler
Oct 13, 2020 -

Bob Boyte Chevrolet responded

It's great to hear that Jeannie was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ray Brandt Chevrolet! We make it easy #RayBrandt

October 11, 2020

Jeannie is very sweet and she works very fast! She’s hands on and she cares about getting you what you want and need! Great service! More

by Heytalldude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannie Bigler
Oct 11, 2020 -

Bob Boyte Chevrolet responded

Thank you for your business and for this review. We're happy to hear Jeannie was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We make it easy #RayBrandt

October 10, 2020

Thanks for putting my old computer chip program into my newer key fob to work. Had to buy a new key fob because you can’t reprogram them which is too costly to the customer though. Thank goodness I could More

by MOLLYMSRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Himel, Chrissy Tiner
Oct 11, 2020 -

Bob Boyte Chevrolet responded

Thank you so much for your excellent review, Molly! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ray Brandt Chevrolet. Please don't hesitate to reach out if you need anything else. We make it easy #RayBrandt

October 10, 2020

What can I say about this awesome lady Jeannie! She worked with me all week long... she made sure that any request I asked for she did just that.... Jeannie feels like she’s apart of my family.... Ever More

by tellisha_crawford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gehlsen, Roger Carter, Jeannie Bigler
Oct 11, 2020 -

Bob Boyte Chevrolet responded

Thank you for sharing your experience with us, Tellisha! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! We make it easy #RayBrandt

October 08, 2020

Love this dealership Tammy is awesome, I go with out an appointment and wait time is never long and everyone is very friendly and very knowledgeable. More

by tara7169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Ray
Oct 09, 2020 -

Bob Boyte Chevrolet responded

It has been a pleasure serving you, Tara! Quality customer service is always our number one priority, and we're happy to hear that Tammy and the team provided such a great experience. Thank you again for choosing Ray Brandt Chevrolet, we look forward to having you as one of our valued customers for many more years to come! We make it easy #RayBrandt

October 07, 2020

This was my 2nd time here and I was not satisfied as my first time. I came to see where my oil was leaking and getting it fixed. My appointment was for 9:30. I didn't get a diagnosis untill exactly 11:00. More

by Jasmine Matthews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max Gruich
Oct 08, 2020 -

Bob Boyte Chevrolet responded

Thank you for bringing this to our attention. We sincerely apologize for the delay in getting your 2010 Equinox diagnosed and for the mishap with the advisors' mask. Our staff always know to properly wear their masks, and we will discuss this with your advisor. We understand your frustration with the situation, and truly hope you will give us an opportunity to earn your business back. If you would like to discuss this situation further, please feel free to contact the service manager Walt Himel or the general manager Phillip Pogue at 228-388-8000.

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