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Bill Kolb Jr. Subaru

Orangeburg, NY

4.8
3,455 Reviews

252 Route 303

Orangeburg, NY

10962

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3,455 Reviews of Bill Kolb Jr. Subaru

October 04, 2023

Dealership facility is clean. The service adviser and service personnel were courteous, friendly and helpful. The scheduled maintenance reminder was timely as far as the service n More

by Arturo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Aceto
Oct 05, 2023 -

Bill Kolb Jr. Subaru responded

We are thrilled to hear that you had a courteous, friendly, and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 02, 2023

Everyone was so friendly and made you feel comfortable. Howard was extremely helpful with the process of buying a new car. More

by AG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield, Marty Shuvall
Oct 04, 2023 -

Bill Kolb Jr. Subaru responded

Congratulations on your new vehicle! We are thrilled that Howard provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 30, 2023

Brought my car for service for multiple issues they diagnosed them immediately so that was very helpful in getting my Subaru back on the road More

by J.Nova13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Aceto
Oct 03, 2023 -

Bill Kolb Jr. Subaru responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 30, 2023

Great and fast service! Everyone was so helpful and answered all questions I had thoroughly More

by Jessstag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole, Al Cisneros
Oct 03, 2023 -

Bill Kolb Jr. Subaru responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 28, 2023

The business development, sales and finance staff was very friendly and helpful. Environment was very clean. Professional atmosphere. More

by AMARCHESE5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maritza, Howard Bonfield, Marty Shuvall
Oct 03, 2023 -

Bill Kolb Jr. Subaru responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 26, 2023

Danielle in service -professional, knowledgeable, friendly. I like the link to service videos-strengthens trust. More

by Martialski
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Aceto
Sep 28, 2023 -

Bill Kolb Jr. Subaru responded

We are excited that Dabekke provided you with a friendly, professional, and knowledgeable service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 25, 2023

Service that is recommended is explained in detail. Appointments are easy to make. Waiting areas are clean and the quiet room is an added bonus. I have found the service managers helpful in giving som More

by Marilynasmoran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 26, 2023 -

Bill Kolb Jr. Subaru responded

It's truly wonderful to hear that you had an amazing experience with Bill Kolb Jr. Subaru. Thank you for sharing your glowing review! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 24, 2023

The sales department was outstanding. Also the service department was very helpful. I would recommend you to anyone looking for a Subaru. More

by edjohn3408
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Cardon, Joe Postighone, Marty Shuvall
Sep 26, 2023 -

Bill Kolb Jr. Subaru responded

That's fantastic to hear! We're so happy you had an outstanding experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

September 22, 2023

Easy to schedule service appointments and friendly service people. I was dated vis text message on progress and estimated cost and what needs to be done. More

by romanshaba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cisneros
Sep 24, 2023 -

Bill Kolb Jr. Subaru responded

That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

September 21, 2023

Wenr to fix my airbag that was on recall, came back with something else broken. I Do not recommend them. Now my AC/Heater button is broken and before that I went back to them 3 times cause my Air conditio More

by Yolanda Rivas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alvaro, Danielle Aceto
Sep 26, 2023 -

Bill Kolb Jr. Subaru responded

Thank you for bringing this to my attention. I apologize for the improper service visit you experienced. I would like an opportunity to fix this and to earn your business, please contact me at emontalvo@bkcars.com. I look forward to speaking with you. Emelin Montalvo Service Manager

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