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Bill Kolb Jr. Subaru

Orangeburg, NY

4.8
3,455 Reviews

252 Route 303

Orangeburg, NY

10962

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3,455 Reviews of Bill Kolb Jr. Subaru

September 16, 2023

A brand new large bottle of Pantene shampoo from Costco was stolen from the floor in the back seat of my car. Who knows what else. I can never return to Bill Kolb dealership. More

by bobbiejoe1969
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle Aceto
Sep 19, 2023 -

Bill Kolb Jr. Subaru responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 16, 2023 -

Bill Kolb Jr. Subaru responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at cflood@bkcars.com. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Chris Flood General Manager cflood@bkcars.com

September 16, 2023

Great service and quick too. Definitely recommend this service. Will return in the future here. More

by Johnbret1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holman Cano, Danielle Aceto
Sep 19, 2023 -

Bill Kolb Jr. Subaru responded

We were pleased to hear that we could provide a quick and greatservice. It was a pleasure to assist you and we appreciate your business. Thank you for the Five Stars!!

September 16, 2023

I took my car in for a dead battery. The service center was polite, quick and professional. Couldn’t be happier. More

by twf415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Sep 21, 2023 -

Bill Kolb Jr. Subaru responded

We are glad to hear that the service center provided polite, quick, and professional service when you brought your car in for a dead battery. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 15, 2023

Service was prompt. Very friendly and informative staff. Relaxing and comfortable atmosphere while waiting for service. More

by tancermcguire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cisneros
Sep 19, 2023 -

Bill Kolb Jr. Subaru responded

We were pleased to hear that we could provide a prompt and friendly service. It was a pleasure to assist you and we appreciate your business. Thank you for the Five Stars!!

September 15, 2023

Superior service, quick and timely updates with great support people make the experience at bill Kolb a pleasure. More

by charlie@charliebasile.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene
Sep 19, 2023 -

Bill Kolb Jr. Subaru responded

Thank you for the Five-Star review and for choosing Bill Kolb Jr. Subaru. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 13, 2023

The people take care of you and work with you. I would recommend them to anyone More

by Rocco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holman Cano
Sep 17, 2023 -

Bill Kolb Jr. Subaru responded

Thank you for the Five-Star review and for choosing Bill Kolb Jr. Subaru. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 13, 2023

Steve calicchio provided excellent service and was able to get me in and out within a reasonable time, while also providing me updates on the status of my vehicle. I will continue to bring my vehicle to St More

by michael_p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen calicchio
Sep 24, 2023 -

Bill Kolb Jr. Subaru responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Steve went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!

September 13, 2023

Prompt, responsive to needs,clean inviting waiting room,knowledge staff and most importantly goes the extra mile to explain and troubleshoot an issue. More

by dnsgphd4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve service front desk
Sep 22, 2023 -

Bill Kolb Jr. Subaru responded

Thank you for your kind words! We're delighted to hear that you had a top-notch experience during your visit. Providing exceptional customer service is a top priority for us, and your feedback is greatly appreciated. Thank you for your support!

September 12, 2023

I have gotten 6 or 7 cars from them over a 25 year period and have always had great experiences. More

by Martygtex
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene in service department 5 star
Sep 19, 2023 -

Bill Kolb Jr. Subaru responded

We truly appreciate your long-standing loyalty and your continued trust in Bill Kolb Jr. Subaru for the past 25 years. It's fantastic to hear that you've had great experiences with us while purchasing 6 or 7 cars during that time. Your satisfaction and repeat business mean a lot to us, and we're committed to providing you with excellent service for many more years to come. Thank you for choosing us, and we value your feedback!

September 11, 2023

You could not ask for a better car dealership to work with than Bill Kolb Jr. Suburu. There are no lies. Everything is straight up. Everyone is extremely polite and clearly a good customer experience is More

by julieanderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield, Marty Shuvall
Sep 28, 2023 -

Bill Kolb Jr. Subaru responded

We are very happy we could provide you with a positive experience!

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