Bill Kolb Jr. Subaru

2013 subaru brz excellent customer service Had an excellent experience with Howard purchasing a subaru brz no complaints very helpful went above and beyond to earn my.satisfaction and continues Had an excellent experience with Howard purchasing a subaru brz no complaints very helpful went above and beyond to earn my.satisfaction and continues to do so even after the sale was final More

customer service at its best From the moment I walked through the door until the moment I pulled off the lot with my 2014 Subaru, my experience was like no other. My salesman, How From the moment I walked through the door until the moment I pulled off the lot with my 2014 Subaru, my experience was like no other. My salesman, Howard Bonfield, deserves accolades for his infectious, informative, honest, funny, and friendly personality! Not to mention the fact that he makes a great cup of coffee, just the way I liked!!:) My armour was down and I did not feel like a little bunny in a forest filled with hungry wolves. The staff was patient, even despite the fact that I arrived close to closing hour and kept them there far beyond closing. I felt at ease and all of my questions were adequately answered. Thank You Howard and the entire staff for making my car buying experience so pleasurable!!! I would recommend you over and over again. Best Regards, Trameeka MacDonald. More

Friendly, efficient, no-hassle I usually feel ripped off after buying a used car, but I really had a great experience here. Howard didn't push beyond my price range and in fact got I usually feel ripped off after buying a used car, but I really had a great experience here. Howard didn't push beyond my price range and in fact got me a great deal for less than than I had expected to pay despite the fact that he knew I could have gone a bit higher. There was no price haggling but they gave me a really great deal on my trade-in. Much higher than anyone else offered. Did a lot of price comparing online and they were far and away the best. If I had one gripe it would be that the car hadn't been cleaned very well and I had to go over it again when I got home, but that's a relatively minor complaint. Would definitely recommend. More

Excellent customer service Sam did not sell me my 2nd car and forget me and spent all the time I needed to go through all the features in my new car...he and the folks at Bill K Sam did not sell me my 2nd car and forget me and spent all the time I needed to go through all the features in my new car...he and the folks at Bill Kolb follow up in an e mail. Even when you go in for service the service manager follows up. More

Howard Bonfield is terrific!! Just bought a 2013 Subaru Outback ( pre-owned ) from Howard Bonfield. He is the most professional, informative sales rep I have ever worked with. I to Just bought a 2013 Subaru Outback ( pre-owned ) from Howard Bonfield. He is the most professional, informative sales rep I have ever worked with. I took the car on a test drive and Howard gave me a training session on all the outstanding qualities of the car. I was impressed with Howard's knowledge and presentation style. He fully answered all my questions and I never felt "rushed" or "pressured" into making a decision on the car. Howards' professionalism is first class!!! I would refer any of my friends to Hawrd without hesitation...Thanks!!! Charlie Rice. More

The reviews don't lie. Recently, my wife and I decided that, now that we have a 2 year old, it was time to get a safer, more reliable car. After extensive research, we found Recently, my wife and I decided that, now that we have a 2 year old, it was time to get a safer, more reliable car. After extensive research, we found that the Subarus provided the highest value/dollar in our price range. I had heard some bad things about the dealers in our area, so I turned to DealerRater and found a number of dealers, including Bill Kolb Jr Subaru. I called around to get some price quotes, but didn't get a great vibe from anyone. Then I called Bill Kolb and was connected with Howard. Not only did he quote me a fair price for a 2014 Crosstrek, but informed me of their no-haggle pricing policy (something that was welcome to me, as I dreaded the thought of negotiating). I got a good feeling just from the phone call, which was backed up by all of Howard's positive reviews on this site, so I made an appointment to see the car for the upcoming Saturday. At our appointment, he walked us through all of the features of the car, highlighting the safety features - our biggest concern. After the test drive we were ready to commit, and Howard got us started on the paperwork. He took the time to walk us through each step - we never once felt pressured along the way. Both Howard and Paul made us aware of the extended warranty plan, but neither forced it on us as something we must have. While our trade-in was worth slightly less than we were anticipating based on our research on Edmunds and Kelley Blue Book, they made a fair offer (and even gave the car a quick test drive to see if it would be worth more, which ended up earning us a few hundred extra dollars). All-in-all, it ended up a good deal for all parties. Best of all, the price that Howard quoted me on the phone was the exact same that he told us before we signed the paperwork. We'd also like to recognize Sonny Ripps, another sales consultant at the dealership. While we didn't work with him directly, he greeted us the minute we walked into the dealership (and did the same for every other customer when he wasn't helping someone himself). He also went above and beyond by bringing our daughter some crayons and paper to help keep her occupied while we were going over things, which is something I'd never expect from a car dealership. More

Subaru Impreza, take command of the vehicle The experience working with Howard was superb. His level of professionalism, humor and detailed knowledge of the Subaru brand secured our purchasing The experience working with Howard was superb. His level of professionalism, humor and detailed knowledge of the Subaru brand secured our purchasing decision with Bill Kolb. The fleet of Subaru models either new, certified pre-owned or used are impressive; so you have an ability to compare year, make, model, etc. on the spot. The vehicle purchased was the 2012 Subaru Impreza Premium; low mileage, features and proven road performance and safety. No haggle truly is no haggle, but from our initial walk-in, test drive, trade-in and appreciation for the pricing model at bkcars.com, it was a success! In the next few months, we plan to return to Bill Kolb and lease another Subaru Impreza GT. If Subaru draws your interest, Bill Kolb carries competitive pricing, and certainly is the place to close the deal. Again, I would highly recommend working with the group at bkcars.com. When test driving cars with Howard, "Always be ready to take command of the vehicle." Chris and Lauren C. More

Making it easy I visited several dealerships to look for my next Subaru but was disappointed with the salespersons steering me to vehicles that did not meet my requi I visited several dealerships to look for my next Subaru but was disappointed with the salespersons steering me to vehicles that did not meet my requirements. At Bill Kolbs Subaru there was no pressure and I was able to look over, test drive and eventually buy the Outback I was looking for. Howard Bonfield made this process as seamless and simple as possible and I'm extremely pleased with my Subaru. Thank you! More