Bill Kolb Jr. Subaru

Purchase Experience I was thrilled with the way that I was treated by Bill Kolb Jr. Subaru. Though we now live in Pennsylvania, more than 2 hours from the dealership, my I was thrilled with the way that I was treated by Bill Kolb Jr. Subaru. Though we now live in Pennsylvania, more than 2 hours from the dealership, my wife and I felt compelled to drive to see our salesman Howard Bonfield. When I first met Howard and asked to test drive the Forester and Outback models, most sales people would have blown off the request because of the long distance that we live from the dealership. Howard was most accommodating with no pressure other than to assure me that the Subaru was a vehicle worthy of my review. He took the time to thoroughly explain each feature and its benefit without time constraints. The pricing was done fairly and over the phone. The paperwork was professionally prepared when we arrived and Howard, to his credit, again spent a considerable amount of time explaining the documents we needed to sign and then delivered our car with the same attention to detail about the Outback features. He truly wanted us to enjoy the car. To sum up, the decision to buy from Bill Kolb Jr. Subaru was made with considerable thought on our part and we definitely made the right decision. would highly recommend the dealership, the car and the salesman to anyone seriously looking for a great car buying experience. Sincerely, Doug and Luci Golberg More

Absolutely The Best Just bought my 2015 Subaru forester , enjoying it and was so impressed with the great work Rafael did to help me get the vehicle I dreamt about. Th Just bought my 2015 Subaru forester , enjoying it and was so impressed with the great work Rafael did to help me get the vehicle I dreamt about. Thanks a lot and keep up the excelent job you are doing. More

Absolutely the best!!! Just bought my 5th Subaru at Bill Kolb Jr. Each experience was better than the last; I would go nowhere else for sales or service or travel 50 miles Just bought my 5th Subaru at Bill Kolb Jr. Each experience was better than the last; I would go nowhere else for sales or service or travel 50 miles or more to buy from Kolb. My salesperson, Sonny Ripps, was absolutely the best! He was informative and experienced, and walked me through every step (as well as go over the car in a friendly and efficient manner. I will (and have) recommended Bill Kolb as the place for Subaru in the Rockland (NY) and Bergen (NJ) area, and would recommend contacting Sonny for assistance in purchase. More

Easy sales and refund experience Recently went in to order a 2015 Legacy. Agreed upon terms in an easy and low key fashion. I think it always helps when you know exactly the car you w Recently went in to order a 2015 Legacy. Agreed upon terms in an easy and low key fashion. I think it always helps when you know exactly the car you want and have legit competing offers. Nonetheless Ross was great to work with. A few days later - for reasons having nothing to do with the dealership - we had to cancel the order. We weren't given a hard time and the deposit was refunded with relative simplicity. Will go back to BK when in market again. More

Amazing Very impressed with the friendly environment. I work in retail and this is by far the best experience I've had overall. Howard Bonfield was Amazing!!! Very impressed with the friendly environment. I work in retail and this is by far the best experience I've had overall. Howard Bonfield was Amazing!!!! More

Poor customer service!!!! I was convinced to purchase the extended warranty on the vehichle. I was told that if there were no problems with the car I would get the money back. I was convinced to purchase the extended warranty on the vehichle. I was told that if there were no problems with the car I would get the money back. I tried for months to get my money and then was told the company went out of business and I was not going to get my money back. I spoke to Bill Kolb he said they had no obligation to us. More

2nd Car from Kolb I'm kind of a car junkie, and a visit to any car dealership has been a pastime event thoughout the years for myself. The time came for me to upgrade t I'm kind of a car junkie, and a visit to any car dealership has been a pastime event thoughout the years for myself. The time came for me to upgrade to a 2012 WRX (2 years ago), and Bill Kolb was the one dealer that took both of my trades for a respectable price. I was completly satisfied with my sales rep Richard Knel. Everything went smoothly and I'm still loving my WRX. Now fast forward to August 2014... my wife needed a new car. This time a Crosstrek XV. Richard wasn't available at the time so John Lyons Jr. took care of us. Needless to say another Subie purchased and another great experience. I had visited 5 other dealers in search of this Crosstrek and nobody came close to the price, customer service, and available models like Bill Kolb. John made my wife's new car experience a great one. Thanks again John! Eric & Paola F. More

My second Subaru. Loving my Tangerine CrossTrek!! This is my second time around Bill Kolb Jr. Subaru. I have become a Subaru lover since I first sat in my Paprika Red Impreza a few years back! Now ba This is my second time around Bill Kolb Jr. Subaru. I have become a Subaru lover since I first sat in my Paprika Red Impreza a few years back! Now back at Bill Kolb, Jr. again because of their excellent service especially with Howard taking care of business. He is thorough, friendly and professional, thank you!!! Marty in Finance was fantastic in getting me a great rate! No haggling, no frustrations, this place ROCKS!! I WILL BE BACK!!! Thank you!! More

Love my Imprezza! This is my second Subaru Imprezza and I love the performance of this car especially in bad weather. Sam Texler was my salesman and his knowledge of a This is my second Subaru Imprezza and I love the performance of this car especially in bad weather. Sam Texler was my salesman and his knowledge of all the aspects of the different Subaru's was very impressive. He went over all the newer features of my car and made me feel comfortable in leasing my second Imprezza. It was a wonderful experience working with Sam Texler and driving away in my new car. More

Friendly and genuine I dread looking for new cars because of the salesmen, but EVERY person at Bill Kolb was so genuinely nice and approachable. They do not work on commi I dread looking for new cars because of the salesmen, but EVERY person at Bill Kolb was so genuinely nice and approachable. They do not work on commission, but instead on salary and it really made my experience a very pleasant one. I felt they truly cared about my purchase, and I know I can call in the future with any questions/problems. More