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Bill Kolb Jr. Subaru

Orangeburg, NY

4.8
3,455 Reviews

252 Route 303

Orangeburg, NY

10962

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3,455 Reviews of Bill Kolb Jr. Subaru

May 28, 2016

Excellent experience -- would highly recommend! Larry was incredibly helpful, knowledgable, and all around personable! He helped figure out exactly what I was looking for in a used car, and he worke More

by Arianna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Annunziato
May 27, 2016

Great Experience John and Joe did a great job! Both were very helpful and friendly. I have purchased from Bill Kolb Subaru before and went back because of my positiv More

by subaru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Postighone, John Lyons Jr.
May 27, 2016

Great used car buying experience! Easy process, courteous and kind service! It was a pleasure purchasing a used car here at Bill Kolb Jr. Subaru and I would recommend future car buyers More

by mlawler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield
May 26, 2016

Outstanding! Ross helped us this time with finding the used 2015 Subaru Forester that we drove home a few hours after choosing it. This was my fourth visit to the More

by lovesubarus jane321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Kelter
May 26, 2016

Fantabulous!!! We are repeat customers. We have had a wonderful informative experience on every transaction. our sales consultant is Howard Bonfield for life. We n More

by joanbaltar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield, Marty Shuvall, Paul Spiegel
May 26, 2016

Great Customer Service Just went for our third Subaru from Richard Knel. As always, he was friendly, courteous, professional and knowledgeable. As a female, I always worry I More

by pzang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Knel
May 25, 2016

Excellent experience This dealership was a pleasure to work with. No pressure, very informative and helpful with no BS. Howard took all the time we needed, Marty explained More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield, Marty Shuvall
May 25, 2016

Excellent experience. Let me start by saying WOW!!! From the second I walked through the door I knew i was going to have a great car buying experience. My sales associate More

by Matthew Guth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Spiegel, Larry Annunziato
May 24, 2016

Not my first used subaru Let me tell u , working with Howard Bonfield was a pleasure , he was a no pressure salesman ,and Bill kolb Jr Subaru's no haggle price immediately dro More

by Reiff845
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield
May 21, 2016

Buyer beware!!!! I purchased the VIP membership with my lease of a 2016 Outback. I have had problems with the tire pressure. I fill up the tire, it is fine, and then More

by Ryan White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Weiner, Mauricio Escobar, Joe Postighone, Marty Shuvall, Joseph Minns , Larry Annunziato
Jun 13, 2016 -

Ryan White responded

A month has passed since I wrote this review and I would like to amend it. The staff since I drove the car off of the lot has become pretty lack luster. The attentiveness and willingness to go the extra mile, along with the service with a smile has faded. I called the dealership a week ago and told them it was important that I speak to someone to find out about some lease and service package questions I had. I got passed around to everyone's voicemails and then Jennifer said she would have one of the managers call me back. We'll, a week passed and no one called. I called again today, got Larry's voicemail again and finally got a call back from Marty who was pretty apathetic and mildly annoyed that I questioned their customer service quality. My how things change after you sign that paper. Think twice with these guys.

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