Bill Kolb Jr. Subaru

2014 Subaru Outback H6 This my 2nd car from Bill Kolb Jr.. Another seamless, stress free buying event thanks to Richard Krel for 5 star work and attention to detail. I am al This my 2nd car from Bill Kolb Jr.. Another seamless, stress free buying event thanks to Richard Krel for 5 star work and attention to detail. I am also looking forward to the excellent Service Dept. More

Satisfied Initially very satisfied and at end satisfied with service. Based on demand for these cars, my car was not available until over 1 month after I made Initially very satisfied and at end satisfied with service. Based on demand for these cars, my car was not available until over 1 month after I made deposit. I had to call several times to get an update where I feel they could have contacted me. At the end, I was satisfied and would recommend this dealership. My final signing was very efficient and organized which eased my previous frustration. Salesman who walked me thru car features when I picked up vehicle was extremely knowledgeable and great at highlighting features. More

Enjoyable car buying experience Very courteous, polite and knowledgeable staff. This was my first car buying experience and they made the transaction seamless and stress free. Thei Very courteous, polite and knowledgeable staff. This was my first car buying experience and they made the transaction seamless and stress free. Their selection fits all budgets and their concern with quality reflects in their inventory. More

Perfect every three years What can be easier than seeing Stuart Lesser every three years for a new Subaru. I see the ad in the newspaper go see Stuart and everything is as pr What can be easier than seeing Stuart Lesser every three years for a new Subaru. I see the ad in the newspaper go see Stuart and everything is as promised. No hastle, no nonesense. That Stewart gets my sense of humor is just a bonus. bob in Yorktown More

Excellent customer experience This is the fourth car I have purchased or leased from Bill Kolb Jr Subaru. During each transaction the sales staff has been consistently professional This is the fourth car I have purchased or leased from Bill Kolb Jr Subaru. During each transaction the sales staff has been consistently professional, friendly and knowledgeable. The details of each sale are always throughly explained before the deal is finalized. The sales staff always makes me feel as if they have our best interests at heart. The features of the vehicle I just leased were patiently explained in an unhurried and patient manner. More

New Director changes the whole place! I have had multiple Subarus and have not liked the service center here in the past. The new director has changed the whole place. A totally new pl I have had multiple Subarus and have not liked the service center here in the past. The new director has changed the whole place. A totally new place More

Third Subaru from Kolb I'm 68 years old and have dealt with a lot of dealerships in my time and for the most part they have been less than a pleasant experience. I just got I'm 68 years old and have dealt with a lot of dealerships in my time and for the most part they have been less than a pleasant experience. I just got my third Subaru from Kolb and the sales staff, particularly Stuart- who I have made my three Subaru deals with and Jeff were great. I live an hour away and have several Subaru dealers nearer me but was not comfortable with them. Maybe because the staff at Kolb is Salaried makes for the lower pressured environment. All in all everyone is helpful and very patient. More

Great experience I have just purchased my 6th Subaru from Bill Kolb, Jr Subaru. I do not even think about going anywhere else. My experience has always been perfect I have just purchased my 6th Subaru from Bill Kolb, Jr Subaru. I do not even think about going anywhere else. My experience has always been perfect. Stuart Lesser made it very comfortable for me to select the model I wanted. His patience was well appreciated from beginning to end. My car arrived in perfect shape. I was given a "tour" of the new additions to the 2016 Outback. The service and parts department are top notch and I go no where else to service my cars. More

Absolutely Unbelievable This is the best dealership that I have ever encountered. I partnered with Howard Bonfield. He knew exactly what I was looking for after a 5 minute c This is the best dealership that I have ever encountered. I partnered with Howard Bonfield. He knew exactly what I was looking for after a 5 minute conversation. This is not your typical dealership. The salespeople are there to partner with you. You are not a number to them! They look to build a relationship with you for as long as you own the car! For example, I just received a follow-up call from Howard to check in to see if I am adjusting to the car and to see if he can help me with getting used to features like wireless phone usage. Howard is beyond professional and genuinely a great person! Howard helped me find a car that was a perfect fit last Thursday, and it was ready for me to pick up in two days. This operation is one of a kind! More

good experience in buying a new car; trading-in our car The entire process of pricing, selecting and deciding on a new car was very smooth and efficient. Stuart was a very helpful and supportive consultant The entire process of pricing, selecting and deciding on a new car was very smooth and efficient. Stuart was a very helpful and supportive consultant during the entire process; and is someone we can unhesitatingly recommend to any future buyer.. Making a decision on accepting the trade-in value of our car was made the easiest experience we ever have had. Communications were always clear and helpful, especially during an early and unexpected minor recall process. We were surprised by an assumption that we had purchased an extended warranty ; when in fact we had not. The issue was quickly resolved. Overall, our experience was excellent. More