
Bill Kay Honda
Bourbonnais, IL

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1,558 Reviews of Bill Kay Honda
Awesome They listened to me as far as what I wanted. The only drawback is this vehicle just came out and they were not real well versed on it so one item I or They listened to me as far as what I wanted. The only drawback is this vehicle just came out and they were not real well versed on it so one item I ordered was not available on the trim I ordered. I still love my vehicle!! More
Fast and friendly. Fast, friendly, professional and superior service! My service status was updated via text and voice mail which was convenient while I was at work. Thi Fast, friendly, professional and superior service! My service status was updated via text and voice mail which was convenient while I was at work. This was my first visit after buying a new car. I plan to bring my vehicle back for maintenance. More
Friendly- professional- no BS!!! Wanted to lease a Civic- we decided our color and Bill Kay’s team helped us with costs. Arael Serrano was great- no BS and very knowledgeable. Steve Wanted to lease a Civic- we decided our color and Bill Kay’s team helped us with costs. Arael Serrano was great- no BS and very knowledgeable. Steve Gramera was super friendly too. Made leasing my son’s first car so enjoyable. The Porters did a quick job of getting the car ready for us. Thanks for being a great team. More
Service The service staff is courteous and professional. They took the time to explain the work they did and what I should look for in my next service. The service staff is courteous and professional. They took the time to explain the work they did and what I should look for in my next service. More
Maintenance Kathy was great and very friendly. She kept me informed and explained everything that was done to my car in a way that I understood it. Kathy was great and very friendly. She kept me informed and explained everything that was done to my car in a way that I understood it. More
AC repairer Allan was amazing !!! He got my car done in one day,!!! He was Very personable and knowledgeable!!! Alan arranged a fantastic loaner car for me!!! Allan was amazing !!! He got my car done in one day,!!! He was Very personable and knowledgeable!!! Alan arranged a fantastic loaner car for me!!! More
Oil change, air and cabin filter The price of your full synthetic oil change is very good and competitive. The clerks are very polite and helpful. A recommendation I would make is t The price of your full synthetic oil change is very good and competitive. The clerks are very polite and helpful. A recommendation I would make is to have the mechanics or whomever pulls the cars in and out should wear gloves or something so they don't get grease on the interior of the doors and steering wheels, twice now that I've had work done there I had to clean the grease off the interior of my car. Besides that your facility is very good. More
Great customer service Bill Kay staff very friendly. Kathleen was helpful and kind during my service . Kept me informed while working on my car . The sitting area was comfor Bill Kay staff very friendly. Kathleen was helpful and kind during my service . Kept me informed while working on my car . The sitting area was comfortable. More
Oil Change and puddle light fixed Alan H. does a GREAT job. Unfortunately, the mechanics let me down on this one. I personally purchased special chrome tire cap covers. Three of the Alan H. does a GREAT job. Unfortunately, the mechanics let me down on this one. I personally purchased special chrome tire cap covers. Three of the four wheel cap covers were on...one was missing. There also appeared to be some sort of gunk on the outside of the doorhandles. It wasn't the most positive experience I've had with service. More
A recall installation, and oil change The personal are always so friendly and pleasant to their customers!! They keep you appraised to what's going on with your vehicle- all the way to the The personal are always so friendly and pleasant to their customers!! They keep you appraised to what's going on with your vehicle- all the way to the counter at the end of your visit!! More