Bill Kay Honda

Came in for service oil change tired rotation and wash I find this dealership to be excellent from sales to service! Everyone makes you feel welcome and explains themselves very clearly as to what they are I find this dealership to be excellent from sales to service! Everyone makes you feel welcome and explains themselves very clearly as to what they are doing to your vehicle!! More

Making up for lost time Sam Rios and the maintenance crew always take great care of me, even when there are delays. I came in for a brake inspection in addition to replacing Sam Rios and the maintenance crew always take great care of me, even when there are delays. I came in for a brake inspection in addition to replacing the cabin air filter and windshield wipers. There was a bit of a delay due to a administrative change in lunch breaks, but Sam notified me of the situation and even gave me a discount for waiting. I still would have paid full price, though, as the service here is top notch. More

Outstanding Service Alan, Sam, and Cathy do such a wonderful job. They are completely customer oriented and I feel engaged every time I take one of our vehicles in for se Alan, Sam, and Cathy do such a wonderful job. They are completely customer oriented and I feel engaged every time I take one of our vehicles in for service. I appreciate their commitment to excellence and honesty. 5 star service for sure!! More

Excellent A Great dealership to deal with. Our salesman Bert took his time with explaining everything thoroughly. There was no pressure or the usual “ let me t A Great dealership to deal with. Our salesman Bert took his time with explaining everything thoroughly. There was no pressure or the usual “ let me talk to my manager “. Finance manager was equally good. More

Great people, great service. The people here are wonderful. They check on more than I ask for, which is a good thing. I always feel safe and secure knowing my car was serviced by The people here are wonderful. They check on more than I ask for, which is a good thing. I always feel safe and secure knowing my car was serviced by the best employees. I wont go anywhere else. More

13 Mini Cooper s The price was right and fair joe and Steve did a great job of getting the car and the paper work done and fair amount of time The price was right and fair joe and Steve did a great job of getting the car and the paper work done and fair amount of time More

Too long Had a time of 10:30 for a oil change. Got to the service counter to pay for the service 55 minutes later. That’s entirely too long for just a oil chan Had a time of 10:30 for a oil change. Got to the service counter to pay for the service 55 minutes later. That’s entirely too long for just a oil change!! Nice waiting area though. More

Good Experience For buying a car we were not in the dealership long and they worked with my situation to accommodate me very well , I will but next next car here too For buying a car we were not in the dealership long and they worked with my situation to accommodate me very well , I will but next next car here too More

Surprising Sale- Persistent not pushy I was checking out colors at Bill Kay's lot because I was quoted a price from up north that this Bill Kay was not offering. Having called the Bill Kay I was checking out colors at Bill Kay's lot because I was quoted a price from up north that this Bill Kay was not offering. Having called the Bill Kay earlier, I was told that they do not price match. Therefore was sure Bill Kay was not interested in my business. While looking at colors,I was approached by a sales person (Arael),who was persistent but not pushy. He wanted to know what was offered and explained what Bill Kay was offering. Even though we explained to him the reason we were at the dealership, Arael took time to show us colors, features, and was able to gain our trust to purchase from Bill Kay. He did not push us aside as we were done in 2017 when looking to purchase our new CRV. Once we were able to reach a reasonable agreement on price. I was pleased to purchase my 2019 Odyssey locally and not afar. I have always been completely impressed with Bill Kay's service department and have had no complaints. I am a repeat buyer of Honda products (have owned 7 since 2006) and glade to have had the opportunity to purchase locally again. I was very impressed with Arael and how he made a difference in the events of my day. More

Great Deal with Great Service Found vehicle online at Bill Kay. Inquired on line & received Exact info requested. Recieved email from Sales Rep Bert Tvrz and arranged to see vehicl Found vehicle online at Bill Kay. Inquired on line & received Exact info requested. Recieved email from Sales Rep Bert Tvrz and arranged to see vehicle. Bert was very informative, friendly and helpful. He answered all questions and concerns we had about the vehicle, financing, service & warranty. Great person to work with. Treats you more like family than just a customer. We will recommend Bert Tvrz & Bill Kay to friends and family. The finance manager was Great. He was Very Helpful, Friendly & Informative. This was the Best used car purchase we've ever made. EXCELLENT SERVICE !!! Thanks More