
Bill Kay Honda
Bourbonnais, IL

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1,558 Reviews of Bill Kay Honda
Collision Mitigation Braking Lights on This wasn't my most positive experience. My collision mitigation brake warning lights were on. I was told there was nothing wrong and this warning sys This wasn't my most positive experience. My collision mitigation brake warning lights were on. I was told there was nothing wrong and this warning system had to be reset. I was also told that dust, dirt or bugs can cause this warning light to activate. I was charged around $90 dollars for this reset service that took about an hour. Less than 1000 miles later, the collision mitigation brake warning lights were back on. I called and spoke to Alan. The only way to get this warning light off is to come in and have the system reset. Shaking my head. If nothing is wrong, then why does this warning light keep being set off? I have cleaned and re-cleaned the sensors and the lights remain on. FRUSTRATING and COSTLY!!! More
Routine oil change The staff at Bill Kay Honda is friendly and efficient. I especially like the ability to schedule appointments online 24/7. The dealership is very clea The staff at Bill Kay Honda is friendly and efficient. I especially like the ability to schedule appointments online 24/7. The dealership is very clean with a comfortable waiting area. More
Awesome! I was traveling from out of state...chose this local Honda dealership when my oil change light said, "It's time!" Also had a minor repair need...they I was traveling from out of state...chose this local Honda dealership when my oil change light said, "It's time!" Also had a minor repair need...they took care of everything - quickly, efficiently, and with such awesome customer service! If I lived in town, I'd go no where else with my Honda! Thanks, guys! You're the BEST! More
Fantastic experience for a first-time buyer Everyone I worked with was professional, courteous, and very knowledgable. Joe Boie was the sales representative I worked with and he was incredibly h Everyone I worked with was professional, courteous, and very knowledgable. Joe Boie was the sales representative I worked with and he was incredibly helpful and great to work with. I would definitely recommend Bill Kay Honda to anyone looking for a new vehicle especially young first-time buyers as the staff at Bill Kay will work with you to get you into the best vehicle for you and get you the best offer they can. More
Leasing a new car Leasing a car for the first time. Bert is extremely knowledgeable and friendly. I trust his advice and his expertise. My family has been buying cars f Leasing a car for the first time. Bert is extremely knowledgeable and friendly. I trust his advice and his expertise. My family has been buying cars from him for years. More
very good service was treated very ell very professional and courteous ever one to know what to do next Bert Tvrz is the sales person I dealt with and he did a great job very professional and courteous ever one to know what to do next Bert Tvrz is the sales person I dealt with and he did a great job More
Fantastic overall experience Professional and courteous service staff go out of their way to make sure you are taken care of. Sam Rios knows how to treat people. Class act. Thanks Professional and courteous service staff go out of their way to make sure you are taken care of. Sam Rios knows how to treat people. Class act. Thanks to the whole service staff for doing your jobs the right way. I actually enjoy getting my car serviced here. It’s nice to see people take pride in what they do for a living. Best service department I’ve ever been to! Thanks again Sam and to all of you! More
Great service Have been coming here for many years and have purchased several new vehicles from bert. Have recommended to other family members and friends. No comp Have been coming here for many years and have purchased several new vehicles from bert. Have recommended to other family members and friends. No complaints at all. More
So simple! Super easy process and super affordable prices! Loved working with Joe and Bill Kay Honda to find the perfect used car for our family. Would definitel Super easy process and super affordable prices! Loved working with Joe and Bill Kay Honda to find the perfect used car for our family. Would definitely recommend. More
Great as always Great customer service. Came in to fix recall told me it be 2 hours or less service was completed in the time frame Sam let me drive my car out of the Great customer service. Came in to fix recall told me it be 2 hours or less service was completed in the time frame Sam let me drive my car out of the garage instead of in the pouring rain again great customer service and they're super friendly. More