
Bill Kay Honda
Bourbonnais, IL

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1,558 Reviews of Bill Kay Honda
Ultimate care and professionalism!!! Our 2000 CR-V Special Edition has been my dream car. I saved for it die two years. Both my husband and I have adored it since day one. As it has ag Our 2000 CR-V Special Edition has been my dream car. I saved for it die two years. Both my husband and I have adored it since day one. As it has aged we still love it and preferred to maintain it rather than get rid of it. Sam, our service manager and the mechanics that have worked on our car have treated it with expertise ans kid gloves. Sam has treated us with understanding, care and complete professionalism. We would never trust anyone else to work with us and help us maintain our car. The folks at Bill Kay Honda are the best and our next car will be purchased there. Thanks so much, Dave and Diana Atkinson More
Service Love Bill Kay Honda. Everyone is awesome. My last 3 cars are from there. My son, niece and several neighbors have bought cars from them also. Love Bill Kay Honda. Everyone is awesome. My last 3 cars are from there. My son, niece and several neighbors have bought cars from them also. More
Very Satisfied Just a normal 5,000 mile service, tire rotation and alignment. Timely work accomplished and even had time to change air filter per required routine. Just a normal 5,000 mile service, tire rotation and alignment. Timely work accomplished and even had time to change air filter per required routine. Alan Heimberger is always on top of what I need done to our Civic & CR-V. More
Brake issue Service tech was awesome. He was great at explaining what checks had been made and emphasized important of taking care of my concerns. Really great cu Service tech was awesome. He was great at explaining what checks had been made and emphasized important of taking care of my concerns. Really great customer focus. More
More fun than a barrel of monkies. Bill Kay Honda does a very professional job with very efficient people, from the mechanics who do the work on my car, to the receptioniat who helps me Bill Kay Honda does a very professional job with very efficient people, from the mechanics who do the work on my car, to the receptioniat who helps me check out. There are computer readouts explaining the work done, the recommendations on work required in the future and explanations of thinks I don't know or understand. They are not close to where I live but it's such a pleasure to be serviced there, I enjoy being there. Thank you. More
New tires Great service. I was able to get the tires I wanted and they even found a discount and rebate that I could use. I will be returning for service again Great service. I was able to get the tires I wanted and they even found a discount and rebate that I could use. I will be returning for service again when needed. More
Preparing for a lengthy trip Sam did an amazing job... I fealt safe and secure...my car performed like a champ! Thanks, Sam... I think I've sold my 6' 5" brother to buy a CR-V! Sam did an amazing job... I fealt safe and secure...my car performed like a champ! Thanks, Sam... I think I've sold my 6' 5" brother to buy a CR-V! More
Oil change and car care Very very helpful staff. I love taking my car to bill kay. The waiting area is comfortable and I know they will help me get not only what I came for b Very very helpful staff. I love taking my car to bill kay. The waiting area is comfortable and I know they will help me get not only what I came for but what I need. More
Outstanding Service I called and told Kathy I was going on a trip and the oil was at 20%. Kathy said to come right on over, they'd "work me in". for an oil change and tir I called and told Kathy I was going on a trip and the oil was at 20%. Kathy said to come right on over, they'd "work me in". for an oil change and tire rotation. I left town knowing I could count on my car being safe. THANKS to Kathy and the Service Department Team. I always say "Hi!" to my salesman, Berrt. He's sold us nearly 20 Hondas through the years. I look forward to many more years of great service at Bill Kay Honda. More
Bert was fantastic. My first trip in nearly kept me from returning. The finance manager low balled me on my trade without even looking at my car. Then he proceeded to giv My first trip in nearly kept me from returning. The finance manager low balled me on my trade without even looking at my car. Then he proceeded to give a perceived discount on the new car. I provided this feedback that day and let them know that I was insulted. I’ve always had good experiences here and I was disappointed in this treatment. I ultimately came back, but only because it was more convenient to return here rather than travel to another dealership. More