Bill Kay Honda

Great fast service Fast friendly service. Brought my Honda Insight for a piping sound coming from the front of the car. Car got fixed and I was out the door 30mins later Fast friendly service. Brought my Honda Insight for a piping sound coming from the front of the car. Car got fixed and I was out the door 30mins later More

Good service I called earlier to set up an appointment at Service Department for an oil change last Friday, but was told by the Service manager that they were book I called earlier to set up an appointment at Service Department for an oil change last Friday, but was told by the Service manager that they were booked for the day, but he offered to accommodate if I came in before 3pm. I made it there at 1:30 and my Honda was serviced promptly. More

Thank you Bert I have known Bert for a great number of years and consider him a dear friend, although I've never purchased a vehicle from him. When the opportunit I have known Bert for a great number of years and consider him a dear friend, although I've never purchased a vehicle from him. When the opportunity to purchase a Civic type R at MSRP came up, I was the first person he called, texted, emailed and probably even sent smoke signals. I have been driving Hondas for a long time, my first new car was a 1995 Civic EX w/ABS which I owned for almost 14 years. I traded it in for a 4 year old 2004 Civic Si, which I still have. He remembered me coming to him about the petition to bring the Civic type R to North America, which I gladly signed, I even went so far as to send a rather long email to Koichi Kondo himself, who at the time I think was the president of North American sales. Having know how much I wanted one, but being discouraged by the mark ups. He thought of me first, and I am very grateful. I am now the proud owner of #16598. And as indicated by my past history, I plan on enjoying it for a long time. There is a simple reason for Bert being awarded by Honda as a great salesman, it's not because he's good at selling cars. It's because he is a genuinely good person, he cares more about the customer than the sale and that is very easy to see. Again, Thank you Bert. Sincerely John Olson More

Routine maintenance Took my Civic in for an oil change. A few items were suggested for maintenance but was not pressured in any way. I will return to get these taken care Took my Civic in for an oil change. A few items were suggested for maintenance but was not pressured in any way. I will return to get these taken care of when I have more time. Sam was especially great at explaining everything they did and that needs to be done still. Very quick about a half an hour while I sat comfortably in the waiting area. Bert my salesman always greets me and offers a beverage. I will continue to take my car to Bill Kay for service in the future. More

My wife and I had very good experience We were looking for a nice used small suv for our daughter. We found what we were looking for here called to make sure it was available went and test We were looking for a nice used small suv for our daughter. We found what we were looking for here called to make sure it was available went and test drove it bought it a few days later More

Thoroughly informative! Our sales rep, Joe, did a thorough job of both explaining and demonstrating the features of our new CRV. Joe was well-versed in the technological adv Our sales rep, Joe, did a thorough job of both explaining and demonstrating the features of our new CRV. Joe was well-versed in the technological advances that have been made since we last purchased a car. When we left the dealership we were confident that we had a good understanding of the many features on our new Honda. More

Service As usual, my service experience was good. I like the way the service manager explains exactly what needs to be done. I would recommend Bill Kay Honda As usual, my service experience was good. I like the way the service manager explains exactly what needs to be done. I would recommend Bill Kay Honda. More

Very informative! Kathleen kept coming in to update me on progress and making suggestions for service (there was a recall on the vehicle which I opted to have fixed at Kathleen kept coming in to update me on progress and making suggestions for service (there was a recall on the vehicle which I opted to have fixed at that time). The dealer had the parts in stock so completed the recall, checked my tires and advised that the low tire already had a plug in it. She came with 3 different options for new tires with pricing. After the appt. was over, the Kathleen got in my car to show me several things that I had not had time to read in my manual. GREAT CUSTOMER SERVICE!!! More

Needed help with my battery Great service and help was very nice and pacient. Didn't try to sell anything I didnt need. Very good price on my battery and install Great service and help was very nice and pacient. Didn't try to sell anything I didnt need. Very good price on my battery and install More

Solid teamwork! The entire staff was attentive to our automotive needs. Areal, was confident with the questions we had and Steve was fair & honest with the final deci The entire staff was attentive to our automotive needs. Areal, was confident with the questions we had and Steve was fair & honest with the final decisions. We had ample time to evaluate and test drive our vehicle without any pressure. There was a clear sense of accountability to their customers to present a safe and reliable automobile. We are satisfied with our care! More