
Bill Kay Honda
Bourbonnais, IL

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1,558 Reviews of Bill Kay Honda
A Positive experience with a friendly staff Everyone was pleasant and friendly. Bert is wonderful. We were helped by someone ride while Bert was busy and they were helpful too. Ultimately had a Everyone was pleasant and friendly. Bert is wonderful. We were helped by someone ride while Bert was busy and they were helpful too. Ultimately had a good vehicle at a good price. The finance guy added an extra gap policy that we didn't like but were able to remove. The trade in was a bit low. Nothing negative will stop us from coming back here... It really was a positive experience. More
Perfection A totally no hassle deal they made it all so easy and I would refer everyone to Burt he knows what he's doing and so does the finance guy. Quick and A totally no hassle deal they made it all so easy and I would refer everyone to Burt he knows what he's doing and so does the finance guy. Quick and painless! More
service center car went right in and was done right away. questions were answered on things with new car that i didn't understand. great service. recall was taken ca car went right in and was done right away. questions were answered on things with new car that i didn't understand. great service. recall was taken care of. More
Great experience! I had to have my airbag replaced due to recall and the service was done quickly, the staff was friendly and informative, and i would do business again I had to have my airbag replaced due to recall and the service was done quickly, the staff was friendly and informative, and i would do business again! More
Always wonderful! Sam Rios always takes care of me, and is the consummate professional. He always remembers me, greets me by name, and explains everything very thorough Sam Rios always takes care of me, and is the consummate professional. He always remembers me, greets me by name, and explains everything very thoroughly. I bought my car here 2 1/2 years ago and have never, and will never, go anywhere else for service. More
Very Helpful Service I was running late and didn't have a lot of time before needing to pick up my daughter from school. But I really needed an oil change done and I wasn' I was running late and didn't have a lot of time before needing to pick up my daughter from school. But I really needed an oil change done and I wasn't sure when else I'd be able to get it done. The service team was extremely helpful. They put two guys on the job to get the oil change and inspection done quickly. I really appreciated it and made it with time to spare to pick up my daughter. More
Always Impressed I am always impressed by the professionalism, efficiency and honesty of the Kathleen Omay and her staff. I never wonder if what is being suggested is I am always impressed by the professionalism, efficiency and honesty of the Kathleen Omay and her staff. I never wonder if what is being suggested is necessary - I have so much faith in this service center. Over the years, I and my family have owned 6 Honda vehicles - won't go anywhere else for purchase or service. We love Bill Kay Honda! More
See Bill Kay Honda for your next car! Thank you, Jake Schmidt, Joe Boie, and Steve Gramera for all of your help during my recent car purchase! Your expertise during the process was very ev Thank you, Jake Schmidt, Joe Boie, and Steve Gramera for all of your help during my recent car purchase! Your expertise during the process was very evident. I am very glad I went to Bill Kay Honda for my 2015 Honda Accord. Yes, I recommend this dealership and Jake, Joe, and Steve for your next car purchase! More
I have recommended to my friends I had a great salesman with excellent customer service skills. Overall good experience. I appreciated being treated so well by the staff and I have re I had a great salesman with excellent customer service skills. Overall good experience. I appreciated being treated so well by the staff and I have recommended this dealership to my friends More
Some of the work promised was done. Came in for a standard oil change for my 2016 CRV. Nearly finished, Sam came in to tell me that my battery was cranking at about 300, should be 500. T Came in for a standard oil change for my 2016 CRV. Nearly finished, Sam came in to tell me that my battery was cranking at about 300, should be 500. There was lots of corrosion on the terminals, he said he'd have them clean the terminals off and I should be fine. Got home, and later went to start the car, very slow cranking as if the battery was nearly dead. Popped the hood, terminals were never cleaned. Since I lease this CRV, called to see if the battery was under warranty, no one seemed to know. I ended up having to replace the battery the next morning myself. Not real happy right now. More