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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
2,880 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 2,880 reviews

April 15, 2023

It’s a blessing having Jacob Murrar as my service guy. He always does a great job and always makes my visit easy. Will always recommend my friends and family to you. Love my new summer wheels and tires. More

by Ojarrar10
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 15, 2023

Jacob Murrar is fantastic. I love how he greets me in the drive and takes care of all my needs without a hesitation. I hope you’re always my advisor. Thank you so much. Thanks More

by Bilalk1992
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 15, 2023

We had a great experience with Bill Jacobs BMW and our service rep Jacob Murrar. We found Bill Jacobs using the latest equipment to take care of my car. More

by gazi3001
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2023

I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my needs. Much appreciated the great service. More

by Mohk87
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
April 14, 2023

I purchased 2 X5 yesterday from Bill Jacobs BMW. Very good costumer service. Thanks for my adviser Russ Millard! He’s professional! More

by uliandrus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Millard
Report | Print
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Uliandrus, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 11, 2023

I purchased this vehicle from out of state. My salesman Mark Graffagna could have not made this experience any easier. This was my daughter's first car and they really do roll out the red carpe More

by Robert Marconti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Graffagna
Report | Print
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 11, 2023

Purchased my 2022 X5 from 700 miles away. Client Advisor Shaun Patterson made it a pleasure. More

by CLK Group
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Patterson
Report | Print
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Clk Group, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 10, 2023

Easy and straight forward experience. This was my second purchase with Bill Jacobs BMW. Thanks Russ! More

by anth8320
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Millard
Report | Print
April 10, 2023

Excellent service from Shaun, he has knowledge and expertise on bmw brand and answer all my questions. Very satisfied! More

by Rehan Zaki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Patterson
Report | Print
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Rehan, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2023

My wife bought a used 2017 Chrysler Pacifica from Bill Jacobs BMW. I can with confidence say that this was the best buying experience I have had. She felt convertible and welcomed by all especially client More

by CortelliniN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Schneider.
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