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Bill Jacobs BMW
Naperville, IL
2,880 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,880 reviews
April 18, 2023
Brandon was very professional and helpful. Provided great detail in the repair process. They offered a loaner for while my car was being serviced at no charge. Provided great detail in the repair process. They offered a loaner for while my car was being serviced at no charge. More
by Bryan
Employees Worked With
Brandon
April 17, 2023
This won’t seem like much but trust me I am so thankful for your Nick Huerter/service department. I’ve been frustrated with an Illinois emission for several years…yes years until I brought my car into Bill for your Nick Huerter/service department. I’ve been frustrated with an Illinois emission for several years…yes years until I brought my car into Bill Jacobs BMW. Turns out the BMW dealership where I originally purchased my vehicle from had not certify the OBD port was fully functional/broken pin (these are my words). I can’t thank you enough! #fiveyearstoolong More
by Sean L
Employees Worked With
Nick Huerter
April 17, 2023
Found the perfect Lexus at Bill Jacobs! From start to finish, the team was attentive, responsive and caring. They helped answer questions on vehicles I was curious about but not intersted i From start to finish, the team was attentive, responsive and caring. They helped answer questions on vehicles I was curious about but not intersted in and ultimately worked with me to get the deal done on the Lexus! I did not feel pressured or rushed to make a decision at all and they kept their word on keeping the vehicle reserved and ready for my visit. It was an easy in - easy out process. Would have loved to test drive more cars but I knew what I wanted when I got there so didn't spend more time than necessary at the dealership. More
by OwieA
Employees Worked With
Giovonna Montalvo
April 17, 2023
Returning customer. David Reynoso once again exceptional job from start to delivery. Timely updates throughout whole process. Very high quality dealer and associates. St David Reynoso once again exceptional job from start to delivery. Timely updates throughout whole process. Very high quality dealer and associates. Stop on by, you wont regret it! More
by Eddie P
Employees Worked With
David Reynoso
April 16, 2023
Bill jacobs bmw is a very high quality dealer with great associates. Jacob Murar did a great job servicing my car needs . Much appreciated, thank you. associates. Jacob Murar did a great job servicing my car needs . Much appreciated, thank you. More
by Naserkhatib1967
Employees Worked With
Jacob Murrar
April 16, 2023
My advisor Jacob Murrar got me in and out for my maintenance. Much appreciated like always. I love his honesty and he has a customer for life now. Thank you for taking care of oil change last minute maintenance. Much appreciated like always. I love his honesty and he has a customer for life now. Thank you for taking care of oil change last minute. More
by Faqrabawi44
Employees Worked With
Jacob Murrar
April 16, 2023
I worked with Russ Millard on a 2022 BMW 230i. Not only did I get a great car, I receiving amazing service. Russ was on top of it from the first contact. He’s a great guy. Also, Bill Jacobs BMW is Not only did I get a great car, I receiving amazing service. Russ was on top of it from the first contact. He’s a great guy. Also, Bill Jacobs BMW is a premier dealership. They go above and beyond to make sure customers get a BMW and the BMW experience. I’ll by my next BMW from Russ Millard at Bill Jacobs BMW in Naperville Illinois. More
by skydive19
Employees Worked With
Russ Millard
