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Bill Jacobs BMW
Naperville, IL
2,880 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,880 reviews
May 02, 2023
Brendon Chervinko was EXCELLENT! He made sure that what I need was addressed, and he was able to the extra mile with service. It was beyond what I expected! Keep this guy. Thank He made sure that what I need was addressed, and he was able to the extra mile with service. It was beyond what I expected! Keep this guy. Thank you for your help! More
by HappyCustomer
Employees Worked With
Brendon Chervinko
May 01, 2023
Giovanna at Bill Jacobs BMW was great! Super friendly and made the process fairly seamless, thank you! Special shout out to Mike Collins at service who also made sure to check in on us an Super friendly and made the process fairly seamless, thank you! Special shout out to Mike Collins at service who also made sure to check in on us and point us in a great direction with Giovanna! More
by meghan.c.dalton
Employees Worked With
Giovanna
May 01, 2023
Shaun Patterson was a pleasure to deal with. I purchased the vehicle from out of state and the process was very smooth. Shaun and his team were transparent and honest with the paperwork. The num I purchased the vehicle from out of state and the process was very smooth. Shaun and his team were transparent and honest with the paperwork. The numbers were as quoted and did not change upon arrival. I highly recommend Shaun and Bill Jacobs BMW. More
by Sonny
Employees Worked With
Shaun Patterson
April 30, 2023
I love my BMW and when I bring it in for service I know I can always count on John Stout in service to take care of all of my family service needs and everything is always handled very professionally. can always count on John Stout in service to take care of all of my family service needs and everything is always handled very professionally. More
by jnl21
Employees Worked With
John Stout
April 28, 2023
New car purchase was a flawless process. Maggie was a great sales rep and worked to find the best set of alternatives to fit my needs. Maggie was a great sales rep and worked to find the best set of alternatives to fit my needs. More
by EK
Employees Worked With
Maggie Bernard, Nic Cortellini, Rob Trax
