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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
3,167 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,167 reviews

December 28, 2024

The work completed is always done on time. Donnie explained everything in detail and my vehicle was done sooner than expected. More

by Sandra
Recommend Dealer
Yes
Employees Worked With
Donnie
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December 28, 2024

Donnie was easy to work with. Overall enjoyable experience. Good quality prompt service. Happy Holidays!! More

by Rich
Recommend Dealer
Yes
Employees Worked With
Donnie
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December 28, 2024

Donnie was great. Great communication and customer service, got me in and out in a reasonable amount of time More

by James
Recommend Dealer
Yes
Employees Worked With
Donnie
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December 28, 2024

This is our third BMW that we purchased from Bill Jacobs BMW and we couldn’t be more happier. Josh and Mike are both extremely helpful from the time we walked into the dealership until we made our decision More

by Gkrassiii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Schneider
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December 28, 2024

We couldn't be happier with the process of buying a new car from Bill Jacobs BMW. Giselle Ricco was our contact person and she did a great job. Everything went exactly as she said it would. More

by jasuth1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shaun Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giselle Ricco
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December 28, 2024

I really appreciated working with Donnie. He was helpful, thorough, efficient and professional. I was in a crunch and Donnie helped me out so much. More

by Tesh
Recommend Dealer
Yes
Employees Worked With
Donnie
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December 28, 2024

Donnie is wonderful to work with. I have options to go anywhere but I couldn't think of going anywhere else. More

by Art
Recommend Dealer
Yes
Employees Worked With
Donnie
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December 28, 2024

I was very impressed with the level of service I received from Donnie and the rest of the Bill Jacobs team. More

by Layla
Recommend Dealer
Yes
Employees Worked With
Donnie
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December 27, 2024

No pressure, very helpful. Much better experience than any other dealership we tried! Thank you so much for all your help Donnie. More

by Jose
Recommend Dealer
Yes
Employees Worked With
Donnie
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December 27, 2024

Donnie my service advisor was nice to deal with. My car was serviced quickly and I was on my way. Thank you More

by Kay
Recommend Dealer
Yes
Employees Worked With
Donnie
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