Bill Jacobs BMW

Jeff the service advisor explained in detail the services that will Be performed- never pushed for the optional ones while laying out the options that will Be performed- never pushed for the optional ones while laying out the options More

Jessica helped us on purchasing X7, it was a great experience, and Rob is a great manager, thank you both! experience, and Rob is a great manager, thank you both! More

We recently just got a car at Bill Jacobs BMW. Our experience was amazing from start to finish when getting our 2025 BMW x5. Harry made our time stress free, he is very knowledgeable and helped us Our experience was amazing from start to finish when getting our 2025 BMW x5. Harry made our time stress free, he is very knowledgeable and helped us every step of the way! Kelly was also very helpful and considerate throughout the whole process. When we picked up the car we were taught about eh technology by Nataly who was soo sweet and very patient! Overall would get another car there in a heart beat and will be referring to all friends and family! More

I bought my first Electric car from Bill Jacobs. I had to comeback for a software issue. Alex Flinn was very helpful and explained what happened. My vehicle was fixed within a day. Happy customer. I had to comeback for a software issue. Alex Flinn was very helpful and explained what happened. My vehicle was fixed within a day. Happy customer. More

It was a very busy Saturday afternoon and we didn’t have an appointment. The team at Bill Jacob’s did a great job in connecting us up with a sales representative despite the hectic day they were having. We an appointment. The team at Bill Jacob’s did a great job in connecting us up with a sales representative despite the hectic day they were having. We ended up meeting with Russ from sales. He was very professional and fit us in between seamlessly between all of his appointments. We ended up buying that day partially because of how comfortable we were with Russ. If you’re in the market I highly recommend you make an appointment with Russ you’ll be treated like you’re all that matters no matter how much he’s got going on. More

My favorite auto place around Chicago! When I moved in the area, Bill Jacobs BMW was the place to find a perfectly matching car, and on Saturday Jose Vargas helped me to find another one. When I moved in the area, Bill Jacobs BMW was the place to find a perfectly matching car, and on Saturday Jose Vargas helped me to find another one. Thank you Jose! When I have to replace a tire or to do the oil change, I come here, and it’s done in no time. Bill Jacobs BMW is and always will be the first on my kind because of you people like Jose, April, and Bill, and all the heroes in the shop making sure the ride is smooth. Thank you! More

Jeff was a great service coordinator. I felt confident in choosing repair items based on his recommendations I felt confident in choosing repair items based on his recommendations More

Very pleased with this dealership and people who work there. Stefan has showed extremely deep knowledge about the cars, their options, was able to answer all the questions and really helped to make a dec there. Stefan has showed extremely deep knowledge about the cars, their options, was able to answer all the questions and really helped to make a decision on the new vehicle. The order process, dealing with paperwork were smooth. It was nice to be updated and supported throughout the whole ordering process up till the vehicle delivery day. This is not my first vehicle purchased in this dealership and I will definitely be coming back in the future! More

My first visit since purchasing my 3-series was fantastic. The service area was amazing and Alex Flinn was helpful. I’m so happy I chose to buy a BMW from Bill Jacobs. fantastic. The service area was amazing and Alex Flinn was helpful. I’m so happy I chose to buy a BMW from Bill Jacobs. More

I was impressed with Jeff's commitment for going the extra mile. I appreciate his genuine concern. extra mile. I appreciate his genuine concern. More