Back

Bill Jacobs BMW

Naperville, IL

5.0
3,289 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
Contact Dealership

2495 Aurora Ave

Naperville, IL

60540

Directions

By Type

Showing 3,289 reviews

March 13, 2025

I had an amazing experience purchasing my new BMW X5 50e from Bill Jacobs, and I can’t thank Giovanna, Shaun, and the entire team enough for their exceptional service. As an out-of-state customer, I was ini More

by Sharma_Harsh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Alder
5.0
This rating includes all reviews, with more weight given to recent reviews.
GIOVONNA MONTALVO
5.0
This rating includes all reviews, with more weight given to recent reviews.
GIGI DEMIROVSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

I always visit Alex Flinn in Service. He answers any questions I have, and has informative ideas on what to upgrade on my vehicle. Love these cars and the service at Bill Jacobs BMW. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
March 11, 2025

We love our service writer Alex Flinn. He has been helping us with our BMW’s for many years. We truly enjoy our service. More

by Sayef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
March 11, 2025

Friendly, prompt, lovely waiting room, thoroughly explain all service options. Easy to schedule my sercice needs. More

by Lvandermolen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff service advisor
March 11, 2025

Harry and Shaun made the entire car-buying process smooth and stress-free. They answered all my questions, took the time to understand what I was looking for and made sure I got the best deal possible. Could More

by Ncp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Giaos
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

I love working with Alex when I have to bring my X3 in for service. He knows my service history and explains everything very well. More

by Wanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
March 08, 2025

We love the x5 we purchased from Russ Millard. He was very knowledgeable about the cars to help guide our purchase of our first BMW and thoroughly described the packages available and the options More

by ldillow57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Our X5 purchase experience with Preston at BillJacobs was amazing. Very seamless and assuring that we made the right choice. More

by Gokul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston O
March 07, 2025

Got an oil change here. First time time at this establishment. Jeff was great. Service was quick. I'll be back again for sure. More

by jkaracfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hulsebus was a great advisor. Helpful and considerate l.
March 07, 2025

We had a great experience with purchasing our vehicle from Bill Jacobs. They made the process easy and did what they said they would. It’s very nice to have peace of mind while making a large purchase. More

by fnelson15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Trax
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
9
...