Back

Bill Jacobs BMW

Naperville, IL

5.0
3,281 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
Contact Dealership

2495 Aurora Ave

Naperville, IL

60540

Directions

By Type

Showing 3,281 reviews

March 19, 2025

From the minute I walked in, everyone I spoke to was very helpful. My salesman, Michael Fontana, was knowledgeable and willing to spend time with me and answer my countless questions. I picked n my car up ye More

by debstamm16
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Fontana
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2025

I recently purchased an X5. I’ve been so happy with the purchase. Had an incident with one of the tires and brought it in for service. The service rep Alex was prompt and found More

by Debra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
March 19, 2025

The best purchase experience I've had. My client advisor Harry Gianos was outstanding - providing excellent service with an attention to detail. I drove from out of state to purchase a 2 More

by kmbktm8
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Harry Giaos
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2025

This dealership had the model I was looking, stopped in and talked with Harry Gianos. He was extremely friendly and helpful, got me the information I needed quickly. Was one of the smoothest car purchase More

by mjevola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalil Guissé
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Giaos
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2025

I purchased a new 2025 X5 xDrive40i from Bill Jacobs, and my sales advisor is Mr. Bill Earnest. Throughout the whole process I found him to be very easy to communicate and work with, not only because of his More

by JJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GIGI DEMIROVSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Earnest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna
March 18, 2025

We had an overall good service at Bill Jacobs. Our car was in need of service and Alex Flinn was incredible to work with. The dealership is massive and both sales and service departments were help More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
March 18, 2025

Preston and the team at Bill Jacobs BMW were outstanding! Friendly, professional, and courteous, they made the car buying experience a pleasure! More

by davesagan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston O'Sadnick
March 17, 2025

Alex was great. He spent time and showed which tires were best for my car. I love BMW and plan to purchase my next car here. More

by Yasini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
March 16, 2025

By and large good service, my X3 SUV was not ready for delivery when we had an appointment and let sales know a day and a half in advance. More

by Jfk55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Reynoso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Patel
March 15, 2025

The staff was very helpful and awesome from the beginning reaching out and staying in touch to the end. The delivery process was smooth. Kwaku Was extremely knowledgeable and went over the vehicle very well, More

by Mo Alghabban
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Alder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Trax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kwaku Bentil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Guiterrez
...
7
...