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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
3,277 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,277 reviews

June 30, 2024

Really quick and simple buying process done very well with Preston O'Sadnick. Talked on Friday, bought on Saturday. Great price, great car. Giselle Rico walked me through all the features and got the app More

by erosenzweig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston O'Sadnick, Giselle Rico
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Jul 01, 2024 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 30, 2024

Brought in my car today with a flat tire. Jacob Murrar in service took it upon himself to get the car in the shop right away and get me back on the road within 1 hour. Much appreciated as alw More

by gazi3001
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
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Jul 01, 2024 -

Bill Jacobs BMW responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 29, 2024

"I recently had the pleasure of dealing with Jacob Murrar at Bill Jacobs BMW and I was thoroughly impressed! From the initial consultation to the final installation, their team was professional, courteous, a More

by Omarja
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
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Jun 30, 2024 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 26, 2024

Thank you to Mike Alwin for always taking such great care of my car each service visit , Mike provides excellent advice each time I’m in . More

by malarskiandrew
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
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Jun 28, 2024 -

Bill Jacobs BMW responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Jun 29, 2024 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Thank you, and have a fantastic day!

June 26, 2024

Thank you to Jose Vargas on the custom order process of my X3. Everything is straightforward and no pressure when purchasing the vehicle. Jose is an pressure to work with. More

by xmingkun123
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2024 -

Bill Jacobs BMW responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 27, 2024 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff so supportive during your experience here at BMW Service Center. We look forward to your next visit! Take care!

June 26, 2024

Mike A has given me exceptional service each time I come in. I am very pleased when I leave. Thank you. More

by Rita Jean
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Jun 28, 2024 -

Bill Jacobs BMW responded

Hello Rita, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Jun 29, 2024 -

Bill Jacobs BMW responded

Hi Rita, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Thank you, and have a fantastic day!

June 24, 2024

I was very impressed with the information given to me. Alex Flinn spent a lot of time with me since there were multiple issues. I will be back in few weeks for repairs. Great job and thank you. More

by Benjamin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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Jun 25, 2024 -

Bill Jacobs BMW responded

Hi Benjamin, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 22, 2024

Michael Fontana was exceptional! He helped us custom order our vehicle and kept us informed throughout the entire process. Wonderful experience from start to finish. We will be back More

by nataliedrogos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Fontana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2024 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

Jun 23, 2024 -

Bill Jacobs BMW responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

June 21, 2024

This is the fifth vehicle I have purchased from Bill Jacobs BMW Naperville and the experience keeps getting better and better. Kudos to Harry Gianos and his team for making the purchase a fast and smoot More

by kenuke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Alder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlenne Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Guissé
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Giaos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giselle Rico
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Jun 22, 2024 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! Please don't hesitate to reach out if there's anything additional we can do for you.

June 20, 2024

Alex Flinn was excellent. He made the service visit quick and effortless. Explanation of services was very informative. More

by Samuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Jun 21, 2024 -

Bill Jacobs BMW responded

Samuel, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Jun 22, 2024 -

Bill Jacobs BMW responded

Hi Samuel, we're happy you found our staff to be supportive during your experience here at BMW Service Center. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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