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Bill Jacobs BMW

Naperville, IL

5.0
3,072 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,072 reviews

November 30, 2024

Thank you Mike A for a quick and efficient service visit. Your attention to detail is refreshing. More

by antonina
Recommend Dealer
Yes
Employees Worked With
Mike A
November 30, 2024

I came in and met with Jeff. He was quick and efficient. My car had a couple of issues and Jeff definitely went above and beyond to take care of it for me. I am very thankful and More

by Sherida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
November 29, 2024

I really owe it to Alex Flinn. He made sure that my car was inspected and did any warranty repairs before it had expired. Saved me a lot of money. Top notch! More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
November 29, 2024

Excellent service as always. Jacob Murrar always meets me in the drive and takes care of all my service needs in a timely fashion. More

by laura jaicomo
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
November 29, 2024

I love the atmosphere at Bill Jacobs Bmw as soon as I arrive. I am greeted by my advisor Jacob Murrar Who is very knowledgeable and appreciates my concerns More

by Mike Mcfadden
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
November 29, 2024

Great customer service by Donnie. The staff and everyone was extremely helpful from the beginning. More

by Amy
Recommend Dealer
Yes
Employees Worked With
Donnie
November 29, 2024

Donnie was wonderful to work with. Very considerate of our time. I would recommend anyone to him. More

by Linsey
Recommend Dealer
Yes
Employees Worked With
Donnie
November 29, 2024

Donnie and the folks at BMW were tremendous. They went out of their way to help. More

by Hassani
Recommend Dealer
Yes
Employees Worked With
Donnie
November 29, 2024

Very friendly and efficient customer service by Donnie. I would highly recommend, it was a great experience More

by Brooks
Recommend Dealer
Yes
Employees Worked With
Donnie
November 29, 2024

Appreciate the attention to detail when I come in for service, Mike Alwin always takes the time to advise best course to take with my vehicle. More

by Bingogeri777
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
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