Bill Jacobs BMW

I have leased several 3 series automobiles from Bill Jacobs and have purchased an X3 also from Bill Jacobs. Bill Earnest handled all of my BMW business. He has been excellent and is very comfortable t Jacobs and have purchased an X3 also from Bill Jacobs. Bill Earnest handled all of my BMW business. He has been excellent and is very comfortable to work with to get the car you want. I would recommend Bill to anyone wanting a BMW. Bill will handle your car needs very professionally and will delight you with the experience. More

I am on my 4th BMW (2)7's (1)X5 (1)5 and Bill Earnest has always gone out of his way to insure the process was smooth, professional and quick. I have purchased both new and certified used and the experience always gone out of his way to insure the process was smooth, professional and quick. I have purchased both new and certified used and the experience has always been the same, Bill and the rest of the staff has all ways respected my time from sales to service to car wash. More

I friend referred me to Bill Earnest at Bill Jacobs BMW of Naperville a few years ago. After I had searched on my own for a specific model and option package for months, Bill Earnest found the exact BMW I of Naperville a few years ago. After I had searched on my own for a specific model and option package for months, Bill Earnest found the exact BMW I was trying to locate in a matter of days. The transaction was effortless and I was extremely pleased. Upon my girlfriend looking for a BMW a call was placed to Bill Earnest. Again we were looking for a specific model and option package and once again Bill Earnest delievered. Unfortunately we had a sudden family health emergency that kept us out of town for a couple weeks and Bill went above and beyond the call of duty. He held the car for us until we were able to make it back into town to close. The purchase of a car seemed rather inconsequential given the family emergency we were going through, but knowing the car would be there for us when we returned was one less item we did not have to worry about. I have, and will continue, to refer my friends and family to Bill Earnest as his customer service is beyond exceptional. More

Ive dealt mostly with Bill Earnest (Excellent, honest & fair). While Bill was out of country-dealt with Nick-who pitched in and was Bill's recommended temporary replacement. He was very accomodating as wel fair). While Bill was out of country-dealt with Nick-who pitched in and was Bill's recommended temporary replacement. He was very accomodating as well. Their service department(Scott-was who I deal with)-excellent, thorough and very fair to deal with. I would recommend this dealer to anyone looking for a new or used BMW or Mini cooper. We have been with Bill E. & crew (4 vehicles-2leased/2 used) since 1999. Will continue to deal with them in the future. Cathy C. Evergreen Park,IL More

I drove past 3 other BMW dealers to go to see Bill Earnest at Bill Jacobs BMW. This is my 2nd purchase that Bill Earnest has facilitated for me. He has now sold cars to me (2), my sister (1), my paren Earnest at Bill Jacobs BMW. This is my 2nd purchase that Bill Earnest has facilitated for me. He has now sold cars to me (2), my sister (1), my parents (1), and two friends (2) over the past 3 yrs! Bill is a true professional and never pressures or gets impatient during the sales experience. He knows what will make his customers happy even if they haven't realized it yet. He is a true professional and I recommend him every chance I get! More

I met Bill Earnest through a friend in 2003 and we talked about buying a BMW. And he was very helpful through the process of buying my first BMW and since that I have bought three BMWs through Bill Earnest. about buying a BMW. And he was very helpful through the process of buying my first BMW and since that I have bought three BMWs through Bill Earnest. And the service department was very helpful as well. I recomend to anybody to buy from Bill Jacob BMW. Thanks, Paul. More

I have bought several cars from Bill Earnest at Bill Jacobs BMW and I have always been pleased with the end result knowing I got the best deal possible when buying through him. Although Bill works for Jacobs BMW and I have always been pleased with the end result knowing I got the best deal possible when buying through him. Although Bill works for the dealership he always make you feel as if he is working for you, and he should and does bring the best deal possible to the buyer. Bill is outstanding in what he does and he is someone you can trust! Although I have had some service issue with my most recent purchase, and still do, I know I can contact Bill Earnest and he will work though the issues with the service department with me. To this point my service consultant, Brett, has been more than fair and has gone above and beyond to handle the issue, but the issue still persist and now I'll need to go to Bill for his help on the service problem. I would recommend Bill Earnest to anyone that is looking to buy a new or used car and I would recommend the Bill Jacobs dealership to anyone as well. More

I have purchased two new BMW’s for Mr. Earnest in the past 10 years that I have been living in Naperville. Bill has always given me no pressure sales, been upfront and has given me a fair price. The se past 10 years that I have been living in Naperville. Bill has always given me no pressure sales, been upfront and has given me a fair price. The service department has been great as well. If my car needed service there is always a loaner car for me to use. Bill Jacobs as a whole is a great dealership. I have researched and visited many BMW dealerships in the Chicago land area and I will only do my business at Bill Jacobs BMW. More

In couple weeks I hope to place order for my 4th series 7 car. Service provided by Bill Jackobs' employees is extraordinary and on several occasions I talked to advisors asking sometimes questions that one car. Service provided by Bill Jackobs' employees is extraordinary and on several occasions I talked to advisors asking sometimes questions that one can consider beyond stupid - i.e. "where to find a jack in the car?" While many places would suggest to review owners manual it was not such in my case. The person on the other end had clear understanding that I am seating on the shoulder of highway with flat tire and looking through manual is not very appealing in such situation. Not only I got clear instructions where to find jack, but also was offered advise on sequence of dismounting and remounting of the wheel. Unfortunately I do not remember name of that advisor. However I do know names of two people that regardless (I had my share of issues with very first 740IL right from get go, and it is not reflective on dealership, but rather on BMW itself - as it may sound ridiculous I gave preference to BMW over MB more than 10 years ago due to the built-in phone system, and because I got phone from BMW that was not correctly paired with installed craddle car went back to dealership few times) of everything else make me come back - my Salesman Bill and Jim - The "Hiker". Bill Earnest from the first car was advocating for me, working with me within established by me borders and limits. He became my trusted advisor when it comes to me leasing my BMW cars or asking for help and advise when it comes to other makes and models by involving people from other branches of Jackob's family of dealerships when such need arises. And I cannot say enough good things about Jim (keep in mind that I live and work about 70 miles away from dealership) - he remembers such a small detail as me not being comfortable in small cars! As such series 5 car is the smallest I've ever seen as a loaner, but more often than none it is same series 7 as I am acustom too. Being involved in service business by myself I must say that I have very clear understanding that there is an organisation behind Bill and Jim that puts SERVICE at the top of the helm. And I do not want to miss the opportunity to highlight that I appreciate Management and Ownership of Bill Jackobs empowering its employees to perform at such levels. I highly recommend people that I have worked with, Bill Jackobs BMW and entire "family" of BJ dealerships. Alex P. P.S. I gave rating 5 as it comes to the price not to price of BMW 7-series as car, but rather based on price that I am getting from BJ BMW in comparison with other BMW dealers. And I do check this every time I order new car. AP More

BMWs are only half the reason we shop at Bill Jacobs BMW, and the other half? Bill Earnest. Bill is an incredible Client Advisor who takes the time to get to know his clients and what THEY are looking for. and the other half? Bill Earnest. Bill is an incredible Client Advisor who takes the time to get to know his clients and what THEY are looking for. We’ve purchased 4 BMW’s; the last three were all three from Bill Earnest and for good reason. We visited the Bill Jacobs web site and picked three or four cars from the inventory shown there and scheduled a day for test driving. We finished with the second one and had asked for the third one on our list when Bill said, hang on… I think I have something that is right up your alley. He went away into the back and drove up in our dream car. It had everything I wanted and everything my wife wanted all wrapped up into the perfect car with the perfect amount of miles and the perfect price. It was as if he went in back and conjured up this perfect car based on his discussions with us. This was not the first time he did this. Our last two BMWs which we purchased from him as well were also conjured up like this right out of thin air. It is as if he reads our minds and builds the car for us! The company, Bill Jacobs is great. But the only reason we shop there is Bill Earnest. Thank you Bill! More