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Bill Jacobs BMW

Naperville, IL

5.0
3,075 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,077 reviews

December 03, 2014

Great Experience Every Time Every service experience I have had at Bill Jacobs has been top notch. They treat you well from the moment you walk in and meet with your service adv More

by jimmyjames66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey
December 03, 2014

Exceptional Service on used convertible After purchasing a used Z4 from another dealer, I took the car for an inspection and was assigned Lindsey as the service writer. After a fluid change More

by jameswhattam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey
September 10, 2014

Happy with my purchase After the misunderstanding and correct information was presented, I revised my decision and recommend this dealership. The manager was very helpful in More

by lovenikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Pandola
August 18, 2014

Bought car for our daughter Matt was great to work with and very helpful! He stayed in contact with us as we checked out other places. Good experience getting our daughter a ca More

by lotimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt M
July 11, 2014

Service "Advisers" Took my 335i xDrive in to get a check engine light diagnosed and a multipoint inspection. Upon arrival, the entire staff from the porters to the servi More

by Jatoops
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff (service adviser)
April 12, 2014

Bad car experience ever After multiple emails and calls with a Business Development Specialist called Brendan Arway that insisted if I drove all the way to Naperville they w More

by Hicham_T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arthur Arndt
November 21, 2013

Aggressive pricing on a Certified Pre-Owned 335 xDrive. Sales staff quite flexible and more than willing to accommodate our busy schedules. Had a misunderstanding in regards to a deposit, but the situatio More

by mpaxhia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas, Brian
September 08, 2013

We found this dealership to be helpful, thorough and very informative in making the most efficient purchase. Specifically, Cary Cunningham was very professional, reliable and available for us and made sure w More

by grishma1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cary Cunningham
September 04, 2013

Great car buying experience with this dealership and my sales rep. They were very accommodating w my purchase and overall car needs. They went out of their way to ensure I had a deal and car I was comfort More

by Osegura13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sedina kozlica
September 03, 2013

Our Client Adviser - Mr. Paul Higby is extremely professional and we are highly satisfied with his behavior, work ethics, and the way he treated us. We would like to recommend our friends, who are i More

by jasendu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Higby
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