Bill Jacobs BMW

Professional and efficient dealer service Quick, flexible scheduling with my service advisor Mo.. Great loaner car and my car was washed and ready when promised with the repair perfromed corre Quick, flexible scheduling with my service advisor Mo.. Great loaner car and my car was washed and ready when promised with the repair perfromed correctly. More

Bill Jacobs Offers Superior Service I recently had two service messages appear from my BMW's computer. The service techs at Bill Jacob's BMW checked them out and to my relief found out t I recently had two service messages appear from my BMW's computer. The service techs at Bill Jacob's BMW checked them out and to my relief found out that it was caused by the battery failing due to age. They replaced the battery and reprogrammed the car and everything is working great. Everyone was very friendly and helpful to me and I am very impressed with the dealership's service department. I will be using their services again in the future. More

Always consistant Mike Alwin in the service department is prompt efficient and always on top of his game. The BMW service facilities at Bill Jacobs are simple the best Mike Alwin in the service department is prompt efficient and always on top of his game. The BMW service facilities at Bill Jacobs are simple the best in the Chicagoland area. Largest newest and most ecologically friendly BMW center. More

Service Mike Alwin in the Service Department is professional, knowledgeable and excellent to work with. I received a no cost loaner and the service was comple Mike Alwin in the Service Department is professional, knowledgeable and excellent to work with. I received a no cost loaner and the service was completed on time. More

Service Superior. Used car salesmen problematic. Service is honest and courteous; absolutely professional in every aspect. Mike Collins is a rare gem. There was a misrepresentation about new tire Service is honest and courteous; absolutely professional in every aspect. Mike Collins is a rare gem. There was a misrepresentation about new tires on my used car purchase. See the written proof of the repairs for certified vehicles. More

Great experience We worked with Eric Htun buying our new car. He was very helpful and went out of his way to helps with everything. Great experience with the dealershi We worked with Eric Htun buying our new car. He was very helpful and went out of his way to helps with everything. Great experience with the dealership. More

Service Don in service always takes great care of us. Quick and easy visit every time. We wouldn't go anywhere else to service our BMWs. Don in service always takes great care of us. Quick and easy visit every time. We wouldn't go anywhere else to service our BMWs. More

Service All the staff were very professional and friendly especially the manager. He did a good work, he make sure that we can ride the car going home. Excell All the staff were very professional and friendly especially the manager. He did a good work, he make sure that we can ride the car going home. Excellent job More

Top shelf! The staff and facilities at Bill Jacobs BMW are top shelf. Everyone is extremely helpful and courteous. The understand the value of my time and get The staff and facilities at Bill Jacobs BMW are top shelf. Everyone is extremely helpful and courteous. The understand the value of my time and get me in and out quickly and conveniently everytime. More

Very good service Took my car in for warranty work. They were very busy but still hustled to get me in. The foreman took me over and we inspected the car together which Took my car in for warranty work. They were very busy but still hustled to get me in. The foreman took me over and we inspected the car together which alit of places don't like to do. Also went on a test drive together to try figure out the complaint I was telling them about. Previously took it to Westmont bmw and they told me they test drove the car and there was nothing wrong with it. This dealer ship found that my brakes were bad and they replaced it under warranty along with other things they found and replaced. The only reason I gave them 4 stars is the turnaround time. I understand that they gave me a loaner so it wasn't as big of a deal but they had the car for about close to a week and a half. All in all it was a very good experience. More