Bill Jacobs BMW

Started out with a salesman other than Bill Earnest, who ultimately left this dealership and in my opinion, that was a good thing for Bill Jacobs. Following his departure I worked with Bill Earnest who is a ultimately left this dealership and in my opinion, that was a good thing for Bill Jacobs. Following his departure I worked with Bill Earnest who is a stand up guy and helped work through some issues created by the departing sales rep. Bill Earnest is no doubt, a reasonable person to deal with and I believe honest with regard to his transactions. If you're looking for a sales rep when purchasing a BMW, I would highly recommend Bill Earnest. In addition to the above, Bill’s also a genuinely nice individual. He put up with me and that’s no easy task. Additionally, their pre owned car manager was also reasonable in working through a dispute. I believe Bill Jacob’s addressed my concerns and in the end, did the right thing. I know you can’t say that about a lot of dealerships. More

I have bought 4 cars from Bill Jacobs BMW for the last 12 years. 3 new BMW's and 1 used. I sand more then 6 people to buy cars from this dealer and they did so. Bill Earne years. 3 new BMW's and 1 used. I sand more then 6 people to buy cars from this dealer and they did so. Bill Earnest is the salesman who I am dealing with and now I am calling him one of my best friends. More

Great people to deal with. I have bought 5 cars over the last 10 years and experience has been great. Always helpful in solving problems. Bill my salesman takes control of the process from beginning to end. last 10 years and experience has been great. Always helpful in solving problems. Bill my salesman takes control of the process from beginning to end. When I have an issue to resolves for me as opposed to referring me to another department. More

I've bought three BMWs from Bill Earnest and each transaction was the best car buying experience that I've ever had. Bill is very up front about all the costs and I especially liked the valet servic transaction was the best car buying experience that I've ever had. Bill is very up front about all the costs and I especially liked the valet service they provide when my car needs service. I will definitely buy my next BMW from Bill Jacobs. More

Bill Jacobs and the sales and service staff are second to none. I have dealt with many dealerships in my lifetime all over the country and have never had a working relationship like this. Bill Earnest is a none. I have dealt with many dealerships in my lifetime all over the country and have never had a working relationship like this. Bill Earnest is among the finest sales staff. His attention to detail and understanding customer needs is top notch. The service staff has always gone the extra mile for any concern that I bring to them. I understand that I can sometimes be very meticulous with my concerns, and they do everything in their powers to address those concerns. By far outclasses all other BMW dealerships in the area, and all dealerships regardless of make in the area. More

Lived in Maryland, but the available color and model of a CPO Atlantic blue metallic 328 convertible I liked was in Naperville Flew over their, and though I was 3.5 hours late because of Flight delays and a CPO Atlantic blue metallic 328 convertible I liked was in Naperville Flew over their, and though I was 3.5 hours late because of Flight delays and a GPS that was off by 4 miles the transaction was smooth as silk. Matthew Laxton patiently guided me to the delearship on the phone because of my useless GPS.Matt never made me feel rushed, finance was very flexible, no pressure, professional and no extras tacked to the deal unless I approved of it. I was dressed casually, carry a backpack, jeans torn at right knee yet got treated like VIP. When the transaction was completed, I noticed that I only have half tank of gas as CPO's are supposed to have, Matthew offered to fill er up.When I was about to undergo the 12 hr drive back to Maryland, and I mentioned I needed coffe soon, Matthew pulled out a Redbull, from this red bull promo truck parked in their delearship. Need I say more. Neil Lavador More

I have leased 4 cars from Bill Earnest at Bill Jacobs BMW and each time found the experience to be as hassle free as anyone could possibly expect. Bill has always managed to get me a fair deal and is a plea and each time found the experience to be as hassle free as anyone could possibly expect. Bill has always managed to get me a fair deal and is a pleasure to deal with. Each time I go into the dealership for a new vehicle, the experience is even more pleasant than my previous visit. I will definitely go to Bill Earnest at Bill Jacobs BMW for my next vehicle. More

Bill Earnest has always been there to support whatever issue arose or helped expedite any request that occurred. The service managers as well have been professional and courteous in terms of all interacti issue arose or helped expedite any request that occurred. The service managers as well have been professional and courteous in terms of all interaction. I would highly recommend to any friend or associate Bill Jacob's and especially Bill. More

I've bought at least four cars from Bill and always have received outstanding service and help during the process. He consistently offered us alternatives to consider during our evaluation and when it came received outstanding service and help during the process. He consistently offered us alternatives to consider during our evaluation and when it came time to negotiating, was fair and easy to do business with. As such, I would recommend working with Bill and the dealership. More

I have traded with Bill Jacobs for over 10 years and 4 cars...great people to deal with. Low pressure, straight shooters either buying a new vehical or getting service work done. I have worked with Bill cars...great people to deal with. Low pressure, straight shooters either buying a new vehical or getting service work done. I have worked with Bill Earnest with my last two cars and he has been great to work with. More