Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Bmw lease Everyone is very professional. I was amazed how many employees there are and how modern and large a facility it is. They are very helpful and I apprec Everyone is very professional. I was amazed how many employees there are and how modern and large a facility it is. They are very helpful and I appreciated both my client advisor and the sales managers' flexibility to work out a deal. I love my Beemer! I brought my vehicle in today for a car wash and they did a great job. I even was able to wait in a small lobby waiting room with my dog! Thank you More
The BMW difference My dealings with Bill Jacobs BMW was a very positive experience. I visited three other dealerships and as soon as I walked through the door I knew th My dealings with Bill Jacobs BMW was a very positive experience. I visited three other dealerships and as soon as I walked through the door I knew their staff was by far the most professional I had dealt with. A manager greeted me and introduced me to my salesman, Bill Earnest. Bill was helpful, knew the product well and made my buying experience extremely easy and positive. I love my new X3! More
Great Experience Purchased a new car from Bill Jacobs BMW. Russ Millard helped me find the right car for my needs. He was open and honest and made the whole process ea Purchased a new car from Bill Jacobs BMW. Russ Millard helped me find the right car for my needs. He was open and honest and made the whole process easy. Thanks for a great experience. More
Warm, friendly experience, and great price on the car! Russ Millard is a great person, period. We went into BMW to see what our options were for a car there, versus the various other cars that are out ther Russ Millard is a great person, period. We went into BMW to see what our options were for a car there, versus the various other cars that are out there. Although we didn't feel pressured to buy from Russ or Bill Jacobs, the sales experience there made us WANT to buy from them. In the process of buying cars, I always look way outside the 60504 zip code because I feel like people from Naperville charge more because it's Naperville. But that definitely wasn't the case with us at Bill Jacobs. We got a great deal, and more importantly, we were treated like family. We would definitely buy another car from them! Oh, and the car is incredible! Makes you feel lucky every time you drive it! More
Great experience! I was in the market for a new car. Stopped into Bill Jacobs BMW and was warmly greeted by Russ Millard. After a very thorough test drive I was sol I was in the market for a new car. Stopped into Bill Jacobs BMW and was warmly greeted by Russ Millard. After a very thorough test drive I was sold. The only problem was,I only had an hour until I had to leave to pick up my son from school. Russ assured me they could make it happen. No imbelishment, I walked out of the dealer 59 minutes later with the sale completed. In my rush to get everything done I forgot both a car seat and a ipass transponder. Russ made sure to get it back to me the next day. Very happy with my overall experience. This is the second car that I have bought from a Bill Jacobs dealership, the first being a Mini Cooper, next door. Both times it was a very low pressure situation, and both times I received a very fair deal. More
Best place to buy a Car !!! Nestor Rodriguez, was great! I did not feel pressured and was treated repsectfully. Great staff. The overall experience was not stressful and I was tr Nestor Rodriguez, was great! I did not feel pressured and was treated repsectfully. Great staff. The overall experience was not stressful and I was treated like a valued customer. More
Positive experience. Very modern looking and fun to visit dealership. Nicholas Pandola and Mike Alder handled my vehicle purchase in a courteous and professional way. V Very modern looking and fun to visit dealership. Nicholas Pandola and Mike Alder handled my vehicle purchase in a courteous and professional way. Very positive experience! More
Exquisite premises and excellent service Honestly, everyone there is very polite, friendly and courteous. Very capable staff and honest too. Best I’ve ever met in this industry. My special t Honestly, everyone there is very polite, friendly and courteous. Very capable staff and honest too. Best I’ve ever met in this industry. My special thanks go to Bill Earnest, the client advisor who worked with me very diligently until the deal was done. He is competent, fast, friendly and honest, with a great sense of humor. Thank you Bill. Many thanks also to Anna in finance and Mike in sales as well. I should also thank someone whose name I didn’t know. She heard me ask the lady at the dealer’s shop while purchasing the special LED courtesy light that projects the BMW logo about how to install these lights. She offered to install them for me. While I paid for them, she brought a screwdriver and came with me outside in the parking lot to my car and sat on the ground to install them at the bottom of the front doors. I thanked her very much without even getting to know her name. But it looks like courteous and friendly attitude just run in this dealership. Very very satisfied. Hope to remain as such during service of my car. More
Great service Bill rearranged his day to work with my tight schedule to view and test drive a pre-owned car that I had been searching for. Easy to get a hold of an Bill rearranged his day to work with my tight schedule to view and test drive a pre-owned car that I had been searching for. Easy to get a hold of and researched the vehicle (Porsche) for me even though it was not a BMW. More
Great experience purchasing a CPO BMW I had a great experience at Bill Jacobs working with Russ Millard. I traded in my lease to them and purchased a CPO X1 that I am very happy with. The I had a great experience at Bill Jacobs working with Russ Millard. I traded in my lease to them and purchased a CPO X1 that I am very happy with. The car looks like it is brand new which speaks highly to the type of vehicles they offer for CPO. Very pleased so far... More