Bill Jacobs BMW

Bill Jacobs BMW and Mark Graffagna were very helpful in making a decision of what car i decided on and made the process painless. He helped compare different vehicles I was thinking about and helped me ch making a decision of what car i decided on and made the process painless. He helped compare different vehicles I was thinking about and helped me choose the best car for my specific needs. I will continue going to this dealership. More

Phenomenal service! Harry our salesman did a phenomenal job helping me with all my questions. Overall everyone was very kind and professional. We're satisfied. job helping me with all my questions. Overall everyone was very kind and professional. We're satisfied. More

Mohammed in sales & Dan in finance along with the Bill Jacobs staff made the process comfortable and enjoyable. The staff was very knowledgeable and attentive. Follow up and customer service was top notch Jacobs staff made the process comfortable and enjoyable. The staff was very knowledgeable and attentive. Follow up and customer service was top notch. More

The team at Bill Jacobs BMW did a really wonderful job helping me with my certified pre-owned purchase. They were attentive, responsive, and thoughtful. I'd certainly consider them for a future purchase, helping me with my certified pre-owned purchase. They were attentive, responsive, and thoughtful. I'd certainly consider them for a future purchase, and am happy to reccomend their sales team. More

Unfortunately my experience with Brian Coston had been Unfortunately my experience with Brian Coston had been not the best. After back and forth by email on the specific model we agreed on the price and Unfortunately my experience with Brian Coston had been not the best. After back and forth by email on the specific model we agreed on the price and he sent me credit application to apply. After I applied he emailed me back and said the car was sold and offered the “deal” that was only 20%more. Do they really think I’m so naive and stupid? I will be reporting to Better Business Bureau because this is price playing . I’m beyond upset and can’t believe this is how BMW treating their customers to be like that. That’s flat out cheating More

Mohammad Elkhatib, Rob Trax and Mike Alder were extremely professional and they were the only team members that gave us the comfort level that we were looking for that allowed us to complete the purchase. professional and they were the only team members that gave us the comfort level that we were looking for that allowed us to complete the purchase. More

the purchase of my 7 was seamless from negotiations to delivery. have purchased numerous BMW's over the year and its consistent and i would strongly recommend to anyone. delivery. have purchased numerous BMW's over the year and its consistent and i would strongly recommend to anyone. More

Great customer service, professional and courteous. Listened to what we needed and what we could afford! Very pleased and would highly recommend. We ended up going in for 1 car and came home with 2! Listened to what we needed and what we could afford! Very pleased and would highly recommend. We ended up going in for 1 car and came home with 2! More

Just got a new 2020 330i xdrive. Through out the process Mo was extremely helpful. He made sure all my needs were closely looked into and every effort was taken to fulfill it. Very friendly service and wou Mo was extremely helpful. He made sure all my needs were closely looked into and every effort was taken to fulfill it. Very friendly service and would highly recommend Mo to anyone planning to visit this dealership. More

Working with Harry at Bill Jacobs BMW was a real pleasure. Made the trip from downtown Chicago to purchase my car here. The professionalism and coordination of the whole team is the experience that pleasure. Made the trip from downtown Chicago to purchase my car here. The professionalism and coordination of the whole team is the experience that clients come back for. More