
Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Great dealer to work with, bought my first BMW with Bill Jacobs. Craig was easy to work with through the sale and personable. Their customer support is fantastic. Nic Cortellini was so patient with all my q Jacobs. Craig was easy to work with through the sale and personable. Their customer support is fantastic. Nic Cortellini was so patient with all my questions and extremely knowledgeable on everything BMW! More
Nice friendly BMW dealership. My sales rep was Mohammed. Nice friendly BMW dealership. My sales rep was Mohammed. He was always very nice and lots of help with questions. If he didn’t know the answer to my Nice friendly BMW dealership. My sales rep was Mohammed. He was always very nice and lots of help with questions. If he didn’t know the answer to my questions, he was fast at getting help and finding answers. I greatly appreciate all Mohammed’s help. Thank you Bill Jacob’s BMW, I am now the proud owner of a 2011 Mercedes GLK😃👏🏻👏🏻 More
I just bought a 2021 BMX X7 M50i from this dealership. Its my sixth new vehicle lease/purchase from them in the past 14 years. They are a superb shop that takes great care of their customers. And Nick Pan Its my sixth new vehicle lease/purchase from them in the past 14 years. They are a superb shop that takes great care of their customers. And Nick Pandola, who has been involved with most of those purchases, always is fair in dealing and goes out of his way to make sure we are taken care of. I would highly recommend Nick and this dealership. More
Mo was extremely helpful, knowledgeable, and patient with my needs. I'm beyond excited about my new vehicle and look foreward to being a return customer. my needs. I'm beyond excited about my new vehicle and look foreward to being a return customer. More
It has been a great experience so far with our new BMW purchase. From the moment we walked in the door Russ Millard has gone out of his way to listen,educate and provide exceptional customer service. He purchase. From the moment we walked in the door Russ Millard has gone out of his way to listen,educate and provide exceptional customer service. He has been extremely responsive and helpful with after delivery questions and it's extremely reassuring to know he is so available. Nic Cortellini was extremely helpful when I spent quality time at the ENCORE orientation today. He was very knowledgeable and patient as I navigated through the myriad of options available on my new vehicle. He answered questions I didn't even know I had and went above and beyond with a few little things he noticed during our session. Im truly looking forward to the ownership experience based on my interaction thus far with Bill Jacobs BMW. More
I have been getting cars from Bill Jacobs BMW since 2000. Mark Graffagna has been very good to work with. Sales and service have always been responsive and very good to work with. The only downside, as I h Mark Graffagna has been very good to work with. Sales and service have always been responsive and very good to work with. The only downside, as I have stated in the past and was true again last week as I picked up my new 430, the appointment to pick up a new car, sign the papers, etc always takes too long. Every single time. It should be pretty rote and rapid but always takes around 2 HOURS or more. Very frustrating and not in keeping with the rest of the service received. More
Bill Jacobs BMW and Mark Graffagna were very helpful in making a decision of what car i decided on and made the process painless. He helped compare different vehicles I was thinking about and helped me ch making a decision of what car i decided on and made the process painless. He helped compare different vehicles I was thinking about and helped me choose the best car for my specific needs. I will continue going to this dealership. More
Just purchased a second car from Omer Aslam at Bill Jacobs BMW. Passed my local dealers as I drove an hour each way to get there because Omer is literally the most professional car salesman I have ever Jacobs BMW. Passed my local dealers as I drove an hour each way to get there because Omer is literally the most professional car salesman I have ever met. No games and none of the typical nonsense. Refreshingly efficient and quick. Just like the first time, we settled on a great deal so quickly I was surprised. Will continue going back to Bill Jacobs and Omer Aslam for all our vehicles. More
Overall great experience. Shout out to David R. from start to finish. Went through the process of custom ordering my first BMW. If you're looking for a place to shop comfortably without feeling pushed i start to finish. Went through the process of custom ordering my first BMW. If you're looking for a place to shop comfortably without feeling pushed into anything, Bill Jacobs is the way to go! More