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Bill Jacobs BMW

Naperville, IL

5.0
3,277 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,277 reviews

September 15, 2020

Great dealer to work with, bought my first BMW with Bill Jacobs. Craig was easy to work with through the sale and personable. Their customer support is fantastic. Nic Cortellini was so patient with all my q More

by Ula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Brunton, Nic Cortellini
September 09, 2020

Nice friendly BMW dealership. My sales rep was Mohammed. Nice friendly BMW dealership. My sales rep was Mohammed. He was always very nice and lots of help with questions. If he didn’t know the answer to my More

by Lucygravesfoster
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Recommend Dealer
Yes
Employees Worked With
Mohammed
September 08, 2020

He is good guy friendly, he explains everything if you have questions, you can trust him . Bought my 1st x5m competition and its so good More

by Nosit
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Recommend Dealer
Yes
Employees Worked With
MO is good guy ,
September 08, 2020

I just bought a 2021 BMX X7 M50i from this dealership. Its my sixth new vehicle lease/purchase from them in the past 14 years. They are a superb shop that takes great care of their customers. And Nick Pan More

by eshameem
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pandola
September 04, 2020

Mo was extremely helpful, knowledgeable, and patient with my needs. I'm beyond excited about my new vehicle and look foreward to being a return customer. More

by RVance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Elkhatib
September 01, 2020

It has been a great experience so far with our new BMW purchase. From the moment we walked in the door Russ Millard has gone out of his way to listen,educate and provide exceptional customer service. He More

by Lisa
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Russ Millard, Nic Cortellini
September 01, 2020

I have been getting cars from Bill Jacobs BMW since 2000. Mark Graffagna has been very good to work with. Sales and service have always been responsive and very good to work with. The only downside, as I h More

by terrywhlen
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Graffagna, Kelly Donku
August 31, 2020

Bill Jacobs BMW and Mark Graffagna were very helpful in making a decision of what car i decided on and made the process painless. He helped compare different vehicles I was thinking about and helped me ch More

by gcrawford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Graffagna, Mike Alder
August 31, 2020

Just purchased a second car from Omer Aslam at Bill Jacobs BMW. Passed my local dealers as I drove an hour each way to get there because Omer is literally the most professional car salesman I have ever More

by scottiedobson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omer Aslam, Mike Alder, Amir H
August 31, 2020

Overall great experience. Shout out to David R. from start to finish. Went through the process of custom ordering my first BMW. If you're looking for a place to shop comfortably without feeling pushed i More

by Eddie P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reynoso
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