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Bill Jacobs BMW

Naperville, IL

5.0
3,278 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,278 reviews

September 24, 2020

My daughter bought her first car from Russ here at Bill Jacobs BMW. She had researched the car and knew what she wanted and the price range she could afford. Russ worked with her to get her into a car at More

by MizVic6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ, Dan
September 23, 2020

We purchased our BMW X6 at Bill Jacobs BMW and have to say it's one of the smoothest transactions we've ever made in purchasing a car. Worked with Brian Coston as our CA. From the initial inquiry all the More

by RMM and MM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Coston
September 23, 2020

Russ was a pleasure to with at Bill Jacobs BMW. He called to set up a time for me to test drive a 5 series I had seen online. He had the car ready to go when I arrived and answered all of my detailed questio More

by Alina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
September 22, 2020

I met with Nic, the BMW genius to review a few questions I had...I am so glad I did! He answered all my questions and even tweaked my stereo settings to get the best sound out of it. He’s the best:) More

by KB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nic Corerllini
September 22, 2020

I picked up my 2021 C5 M50i, what an incredible car. My salesperson Bill was so professional and helpful while choosing options He would explain the options and tell me the pros and cons of each. No pr More

by eagle3699
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
September 22, 2020

What a class act at Bill Jacobs BMW!!! Bill Earnest, my salesman was/is PREMIER!!! Kelly who evaluated my car was very professional, caring, & efficient! Rob really went out his way to help with my complet More

by simi10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
back. Earnest, Rob, & Kelly
September 22, 2020

Great experience. First time buyer of BMW and very impressed. Bill Earnest is very professional and knowledgeable salesperson. He was able to explain all features and benefits. Followed up with me and More

by Vlad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
September 21, 2020

I met with The BMW Genius today and got great instruction and set up help. Very courteous, helpful, and mindful of COVID concerns - another great service in the purchase process More

by geissan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic Cortellini
September 17, 2020

Harry Gianos great salesman along with Mike Alder. Helped my wife fly in from Mismi to do a sale and made sure car was put on transport. More

by dmonty007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Gianos
September 17, 2020

I contacted 4 BMW dealerships within a 50 mile radius to inquire about vehicles in stock. Mike Cupola in the service department, referred me to Russ Millard at Bill Jacobs. They were both in contact with me More

by mariafdba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard, Mike Cupola
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