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Bill Jacobs BMW

Naperville, IL

5.0
3,278 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,278 reviews

October 06, 2020

Great experience from top to bottom. This dealership has it all. Sales, service and after the sale follow up. I will definitely use them again! More

by spyderman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pandola
October 05, 2020

Very please with the purchasing experience. Mo and Rob worked very hard to reach an agreement for the purchase of a X6 M50i. All staff encountered were very professional and interested in making me feel v More

by Russ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo, Rob
October 04, 2020

My members I worked with were Russ Millard/Terry Mancuso. I was EXTREMELY satisfied with my service. They were THE BEST EVER!!! I'm going to refer EVERYONE I know to the both of these guys. My experience More

by kimberly.maddox1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard and Terry Mancuso
October 04, 2020

Excellent! They were very attentive and generous with a loaner for the day while my new vehicle was being worked on. Great job! Harry was the best BMW salesman I've ever ha and I am on my 6th BMW !! More

by Kimberly Imbrogno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Gianos, Mike in service
October 04, 2020

Harry Gianos was the best salesman I've had and I've bought 6 BMW's since 1985. Bill Jacobs dealership was excellent during my purchase and some repairs on the vehicle after purchase. Thank you and BRA More

by Kimberly Imbrogno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Gianos, Mike in service
October 02, 2020

What an awesome experience beginning to end. You can tell it's a family-owned operation. I reached out to Bill Jacobs interested in an Acura MDX they took in on trade and was greeted over the phone by More

by mike.rigoni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reynoso
October 01, 2020

Just purchased a new car from this dealership, and had a great car buying experience from the first email to closing the deal, always knowledgeable and responsive. More

by binaryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Brunton, Mike Alder
September 30, 2020

This is a great dealer. They have many vehicles in stock and nice folks who work there and provide transparent pricing I didn’t get what I want led for trade in but it’s better than dealing with jerks a More

by Bobo the Teddy Bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omer A, Dan D and Mike A GSM
September 28, 2020

Mo is the perfect sales guy for me! Treated us like family, showed care and professionalism at its best! Thanks Mo! See him for your next Vehicle More

by ronnelm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Elkhatib Rob Trax Mike Alder
September 26, 2020

This was the 14th car that I have purchased, but the first from Bill Jacobs BMW. By far it was my best car buying experience ever. My phone calls and emails were all returned promptly and all of my qu More

by johnhynek
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Gianos, David Reynoso
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