
Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Very please with the purchasing experience. Mo and Rob worked very hard to reach an agreement for the purchase of a X6 M50i. All staff encountered were very professional and interested in making me feel v worked very hard to reach an agreement for the purchase of a X6 M50i. All staff encountered were very professional and interested in making me feel valued as a customer. I highly recommend Bill Jacobs BMW! More
My members I worked with were Russ Millard/Terry Mancuso. I was EXTREMELY satisfied with my service. They were THE BEST EVER!!! I'm going to refer EVERYONE I know to the both of these guys. My experience I was EXTREMELY satisfied with my service. They were THE BEST EVER!!! I'm going to refer EVERYONE I know to the both of these guys. My experience was very pleasant,sufficient and timely. Thank you both again for all that you to make the deal work. More
Excellent! They were very attentive and generous with a loaner for the day while my new vehicle was being worked on. Great job! Harry was the best BMW salesman I've ever ha and I am on my 6th BMW !! loaner for the day while my new vehicle was being worked on. Great job! Harry was the best BMW salesman I've ever ha and I am on my 6th BMW !! Kim Maloney More
Harry Gianos was the best salesman I've had and I've bought 6 BMW's since 1985. Bill Jacobs dealership was excellent during my purchase and some repairs on the vehicle after purchase. Thank you and BRA bought 6 BMW's since 1985. Bill Jacobs dealership was excellent during my purchase and some repairs on the vehicle after purchase. Thank you and BRAVO! More
What an awesome experience beginning to end. You can tell it's a family-owned operation. I reached out to Bill Jacobs interested in an Acura MDX they took in on trade and was greeted over the phone by tell it's a family-owned operation. I reached out to Bill Jacobs interested in an Acura MDX they took in on trade and was greeted over the phone by David Reynoso who answered all of my questions and set up some time the following day to come see the car. When I arrived, the car was all ready to go and David gave me some time to look the car over before answering some more questions and joining me for a test drive. He was very knowledgable about the vehicle even though it wasn't a BMW product which showed me he did his homework. Once back at the dealership, we went over my trade in appraisal and the numbers for the Acura. I'd describe that interaction as "effortless". They gave me a reasonable offer on my trade even though it needed some work, made concessions on my purchase and we settled on a price in no time. Zero haggle whatsoever. I'm thoroughly satisfied and look forward to working with them again in the future. Special shout-out to David who was very professional, considerate, kind, patient and incredibly service-oriented. I even forgot my iPass transponder in my trade and they got it shipped to me right away. Go-giver through and through. Thanks, guys, it was a pleasure! More
Just purchased a new car from this dealership, and had a great car buying experience from the first email to closing the deal, always knowledgeable and responsive. great car buying experience from the first email to closing the deal, always knowledgeable and responsive. More
This is a great dealer. They have many vehicles in stock and nice folks who work there and provide transparent pricing I didn’t get what I want led for trade in but it’s better than dealing with jerks a and nice folks who work there and provide transparent pricing I didn’t get what I want led for trade in but it’s better than dealing with jerks at other stores There’s a weirdo in back who keeps making animal noises that sound like kid but if that’s the worst thing about them I’ll take it. ... “yeeeeah”. Great selection, service and pricing More
Mo is the perfect sales guy for me! Treated us like family, showed care and professionalism at its best! Thanks Mo! See him for your next Vehicle family, showed care and professionalism at its best! Thanks Mo! See him for your next Vehicle More
This was the 14th car that I have purchased, but the first from Bill Jacobs BMW. By far it was my best car buying experience ever. My phone calls and emails were all returned promptly and all of my qu first from Bill Jacobs BMW. By far it was my best car buying experience ever. My phone calls and emails were all returned promptly and all of my questions answered. When we came by on two occasions to view the car, we were treated by our sales team of Harry and David as valued customers rather than just lookers. They paid our $50 UBER fee when we came in to purchase the vehicle. After the paperwork was done, Harry spent over an hour with us explaining some of the features and equipment of the car. We were not rushed at all and again we were treated like family by both David and Harry. Both of these fine people deserve raises! When I am in the car market again, my first stop will be with this dealership! More