Bill Jacobs BMW

Love working with Bill Jacobs, thanks to the sales team of Mike Adler, Mark Graffanga and Bill Earnest. They did a great job A special thanks to John Stout, our Service Manager, he was very instrumental of Mike Adler, Mark Graffanga and Bill Earnest. They did a great job A special thanks to John Stout, our Service Manager, he was very instrumental in enticing me into my new 550i X Drive vehicle. He takes really good care of us after sales service and we (family) look forward to working with him in keeping the vehicle up to date. I owe him a beer for helping out with all our cars - all BMW's More

David was very knowledgeable about the car I was interested in buying. This was my first BMW and I was given reassurances and confidence about the car and the brand in general. I am very pleased wit interested in buying. This was my first BMW and I was given reassurances and confidence about the car and the brand in general. I am very pleased with my purchase. The dealer did everything they can to give me the best deal. The service was worth whatever time I had to wait to get the deal done. More

My experience at Bill Jacobs BMW in Naperville was exceptional! The personal service and the attention to detail was worth the 40 minute drive. ( bypassing dealership 10 minutes from home) I can see m exceptional! The personal service and the attention to detail was worth the 40 minute drive. ( bypassing dealership 10 minutes from home) I can see me becoming a lifelong customer as by brother is with his BMW dealership in California. More

Nicholas was very personable and courteous. He was clear and did not beat around the bush. If we did not settle on a deal I would have still been happy. I could only say that as I enjoyed my interaction wit and did not beat around the bush. If we did not settle on a deal I would have still been happy. I could only say that as I enjoyed my interaction with him. The dealership looked clean and tidy but at the end of the day if it were not for Nicholas’s approach I’m not sure I would have ended up buying at this time. Great to meet you Nick!! More

I was very pleased with my purchase.Also, the Courtesy I was very pleased with my purchase. Also, the Courtesy and knowledge of the Salesman was exceptional. He explained very well the use of the vehicle. I was very pleased with my purchase. Also, the Courtesy and knowledge of the Salesman was exceptional. He explained very well the use of the vehicle. Last, the transaction went smooth and quick. More

Have purchased a few BMWs from Bill Jacobs. Bill E has always been great to work with. Gets me the info I need to make a great choice. Just bought a 2021 X6 early October. Did it all via text and email always been great to work with. Gets me the info I need to make a great choice. Just bought a 2021 X6 early October. Did it all via text and email. They picked me up, brought me to the dealership, did the paperwork, showed me some features and off I went in about an hour. Fantastic. More

Russ Millard, Client Advisor and Nic Cortellini, BMW Genius This was our first BMW purchase. We are extremely pleased with our X5. Russ, our Client Advisor, is knowledgeable and personable, and guided Genius This was our first BMW purchase. We are extremely pleased with our X5. Russ, our Client Advisor, is knowledgeable and personable, and guided us through the entire purchase process. Nic, our BMW Genius, was extremely helpful in explaining all of the vehicles settings and options, The BMW engineering and thoughtful built-in comforts exceeded our expectations. Happy New BMW Owners More

Great experience at Bill Jacobs BMW. Mark Graffagna was very helpful and professional. He was a "client advisor", getting to know us, our interests/needs and matching us to the right SUV with the right op very helpful and professional. He was a "client advisor", getting to know us, our interests/needs and matching us to the right SUV with the right options in a no pressure approach. More

I had a great experience working with everyone at Bill Jacobs BMW. David Reynoso was incredibly helpful in answering all of my questions and guiding me through the process without being pushy. Aldijana wa Jacobs BMW. David Reynoso was incredibly helpful in answering all of my questions and guiding me through the process without being pushy. Aldijana was very patient with and made sure I understood all the options and terms of the financing for my new car. My new BMW is fantastic and I look forward to working with Bill Jacobs in the future. More

Nick gave us great customer service! We love our new BMW X5... it drives like a dream! We will definitely recommend this dealership to our friends and family. X5... it drives like a dream! We will definitely recommend this dealership to our friends and family. More