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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
3,281 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,281 reviews

December 27, 2024

Donnie my service advisor was nice to deal with. My car was serviced quickly and I was on my way. Thank you More

by Kay
Recommend Dealer
Yes
Employees Worked With
Donnie
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December 27, 2024

Very pleased, very professional, what was said was carried out. Donnie was very helpful in every respect. Thanks for the wonderful service More

by Herrera
Recommend Dealer
Yes
Employees Worked With
Donnie
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December 27, 2024

Bill was our sales rep. No complaints. Execllent overall. I emailed Bill our build spec and he took care of the rest! More

by rgarg3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 27, 2024

The ease of making a service appointment was great. Alex Flinn my writer was amazing and handled everything with care. More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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December 27, 2024

This is the 2nd new bmw we purchased we worked with Harry both times. we were under a time crunch and he and Gigi spent a lot of time getting us exactly what we wanted and when we needed it. Highly recomme More

by cgtraveler6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GIGI DEMIROVSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Giaos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 26, 2024

Alex Flinn is extremely helpful. The service was quick and smooth from start to finish. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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December 26, 2024

They were able to work with me and make sure I got exactly what I wanted. They were always thorough and made sure every question was answered. More

by Halbachm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Trax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Shneider
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December 25, 2024

Donnie is super experienced, knowledgeable, patience and super nice. He provided excellent services. Highly recommend. More

by Mr Smith
Recommend Dealer
Yes
Employees Worked With
Donnie
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December 25, 2024

Excellent service by Donnie Kaegebein. Everyone here at the dealer are friendly and helpful. Thank you More

by Brenda
Recommend Dealer
Yes
Employees Worked With
Donnie
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December 25, 2024

Donnie is an excellent service advisor. He explains the required repairs, and ensures that all my concerns are addressed. More

by John
Recommend Dealer
Yes
Employees Worked With
Donnie
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