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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
3,281 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,281 reviews

December 31, 2024

The whole experience was great Hussain myself person was very patient and informative. Mo in finance was also great and Rob The sales manager was very pleasant to deal with. Thank you. More

by Moe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Trax
5.0
This rating includes all reviews, with more weight given to recent reviews.
HUSAIN SHEIKHANI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe the finance manager
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December 31, 2024

Alex was exceptional during my visit. He showed me some items that needed to be fixed. I liked his knowledge and honest assessment. More

by Kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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December 31, 2024

I come all the way from the city to service at Bill Jacobs BMW. Alex Flinn my advisor is the best and always takes care of me. More

by Yvonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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December 31, 2024

My vehicle was serviced right away when arrived. Alex Flinn had all my history and service recommendations. This is top level service. More

by Shaun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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December 31, 2024

Jessica was wonderful from start to finish. The best car buying experience to date! Thank You For everything. More

by dhaferkorn4564
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Presniakovas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 30, 2024

This was the best service I’ve ever received at a dealer. The service person Alex Flinn was very informative and genuine. More

by Milan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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December 30, 2024

Very professional staff and easy to work with. Highly recommend giving the dealership and sales staff a try. More

by troy1080
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Adler, General Manager
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December 29, 2024

Thank you Mike A for the quick and efficient service visit. You always provide quality service. More

by Stella
Recommend Dealer
Yes
Employees Worked With
Mike A
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December 29, 2024

Donnie and team were great, the whole process was easy and smooth highly recommend, great service More

by Craig
Recommend Dealer
Yes
Employees Worked With
Donnie
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December 29, 2024

Donnie was lovely to work with. Super kind, knowledgeable and patient. Happy to have worked with him. More

by Dan
Recommend Dealer
Yes
Employees Worked With
Donnie
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