Bill Jacobs BMW

Buying a car from a few thousand miles away was a bit of a scary proposition, but Bill Earnest and the Bill Jacobs BMW team made the process super easy. I got a great price, great service, and a smooth proc a scary proposition, but Bill Earnest and the Bill Jacobs BMW team made the process super easy. I got a great price, great service, and a smooth process to purchase remotely. More

Fantastic experience from beginning to end. My sales advisor has spent the last few months working with me to find the right car and design the one that fits my needs and helped me transfer from my leas advisor has spent the last few months working with me to find the right car and design the one that fits my needs and helped me transfer from my lease to a new one at the right time that made the most sense for me, not for sales. More

I first want to Thank Rob Trax as I met Rob at Continental Audi and I've purchased a couple of vehicles from him. My sister was looking to buy her first BMW and I thought of Rob and let me tell y Continental Audi and I've purchased a couple of vehicles from him. My sister was looking to buy her first BMW and I thought of Rob and let me tell you when I'm looking for vehicle I call at least 10 dealers to get the price. Rob knows how I work in price shopping and he provided me 1 price which is his best one. Rob is very honest and does not beat around the bush with pricing. I've seen my share of dealers and sales people and this guy is a straight forward shooter. My sister picked up the 2021 X3 last night but Rob was on vacation so we worked with Shaun Patterson who made the whole final process very smooth. My sister said he was very professional and made sure she understood everything. Thanks Rob and Shaun for a great buy experience for my sister! More

Excellent service as usual from Alex Flinn at Bill Jacob’s BMW. Alex has always been professional and accommodating. His attention to detail and customer satisfaction are 12 out of 10! Cannot re Jacob’s BMW. Alex has always been professional and accommodating. His attention to detail and customer satisfaction are 12 out of 10! Cannot recommend him highly enough More

Not only did I get to purchase the ultimate driving machine but also I got the ultimate buying experience thanks to Mo Elkhatib. Thank you! machine but also I got the ultimate buying experience thanks to Mo Elkhatib. Thank you! More

I was impressed with the service provided by Russ and all the others at Jacobs. They run things like a well-oiled machine. And the certified BMW I purchased literally looks brand new. Very pleased! the others at Jacobs. They run things like a well-oiled machine. And the certified BMW I purchased literally looks brand new. Very pleased! More

Thank you to Mike Alwin for the continuing great service provided each time I come in,I will always make sure I see Mike each time. provided each time I come in,I will always make sure I see Mike each time. More

Great service from Mike A , I know he will always take care of my service needs even when it’s last minute, thank you to Mike A care of my service needs even when it’s last minute, thank you to Mike A More

Found the car used through cars.com or a different site, I live in Minnesota so i wanted a lot of information upfront from the dealership and Bill Ernest was my Salesman. He made me feel very comfortable ov I live in Minnesota so i wanted a lot of information upfront from the dealership and Bill Ernest was my Salesman. He made me feel very comfortable over the phone and gave me any I asked about and we were able to come to a deal. I then Flew out and received fantastic concierge service to the dealership. The vehicle was on hold for me and i was able to check it out with the help of Bill and Bablu who showed me more features of the car and took me for a great test drive since im from out of state. Bill was able to hurry the deal along since i had a 6 1/2 hr drive ahead of me after working the night shift. Finally Aldi in finance was wonderful making me feel comfortable with the deal and then i was on my way back home. Thank you so much to this wonderful team for such a painless and professional experience More

Bill Jacobs BMW in Naperville, is hands down the best dealership for servicing my 7 Series with outstanding professionalism, service & friendliness with an amazing staff that cannot be outdone. Thank y dealership for servicing my 7 Series with outstanding professionalism, service & friendliness with an amazing staff that cannot be outdone. Thank you again, F. Castro More