Bill Jacobs BMW

Well, it has to be 5-stars since I did buy the car. Everything lined up as expected. Found the car by searching all dealerships and BJ had exactly what I wanted. They mostly met my asking price for the Everything lined up as expected. Found the car by searching all dealerships and BJ had exactly what I wanted. They mostly met my asking price for the trade-in Having come up more than I went down. Buying a certified pre-owned comes with some wear & tear, but they addressed all of my findings. The car couldn't be more perfect. David Reynoso, the Client Advisor, was very attentive to all my questions and concerns. I would recommend him to anyone looking for a BMW auto. More

Amazing Customer care Best BMW dealer around the Chicago area Just got my BMW X7 Alpina and its Amazing Thank you Bill Jacobs BMW of Naperville area Just got my BMW X7 Alpina and its Amazing Thank you Bill Jacobs BMW of Naperville More

Thank you Mike A for taking good care of my vehicle. As always, I have no worries knowing you're on the case, another stress-free visit. always, I have no worries knowing you're on the case, another stress-free visit. More

We had been working with Bill Earnest for almost a year looking for just the right car; and right price. He was honest and up front about possible contenders. He never tried to just "sell" us a car for t looking for just the right car; and right price. He was honest and up front about possible contenders. He never tried to just "sell" us a car for the sake of making a sale. Same sentiment applied to everyone we met at the dealership. A car is a car, it's customer service that actually sells the car, and Bill Jacobs gets it right! More

I worked with Mo from Sales and he made my experience so great. I haven't purchased a car in a few years and he was very knowledgeable and helpful in find the right vehicle in my budget. I would strongly su great. I haven't purchased a car in a few years and he was very knowledgeable and helpful in find the right vehicle in my budget. I would strongly suggest working with Mo to anyone looking to visit Bill Jacobs BMW. More

Quick and painless experience. Bill Earnest was quick to respond, got our delivery/paperwork done quickly and was very easy to deal with. There was a quick turnaround requested on the delivery experience a respond, got our delivery/paperwork done quickly and was very easy to deal with. There was a quick turnaround requested on the delivery experience and the team responded providing a great experience. More

Do NOT go to this dealership! They promise to hold a vehicle for you and then sell it before you get there! Unscrupulous, unethical, greed driven, no concern for customers and just plain WRONG! Who need vehicle for you and then sell it before you get there! Unscrupulous, unethical, greed driven, no concern for customers and just plain WRONG! Who needs, or wants, to deal with people knowing that all they have in mind is pure greed and their own interest, not yours?! More

thank you mike a. for taking good care of my vehicle. as always i know your knowledge and expertise makes service a breeze. thank you always i know your knowledge and expertise makes service a breeze. thank you More

David Reynoso provided outstanding service when my wife and I leased a BMW through Bill Jacobs BMW. David is extremely knowledgeable about the BMW fleet, professional in the way he conducted himself, and r and I leased a BMW through Bill Jacobs BMW. David is extremely knowledgeable about the BMW fleet, professional in the way he conducted himself, and reliable in following through on the information he committed to supplying us. This was the most positive experience my wife and I have had working with a salesperson to find a superior vehicle at the right price. When you go to Bill Jacobs BMW, ask for David Reynoso. You will not be disappointed! More

Bill Earnest is great to work with on buying a car. He had excellent tips and made the process quick and easy. The car was perfectly detailed in a quick turnaround time and everyone stayed late on a Satu had excellent tips and made the process quick and easy. The car was perfectly detailed in a quick turnaround time and everyone stayed late on a Saturday to finish the deal. More